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BATTERY EXCHANGE PROGRAMAbout The Battery Exchange Program. About the Battery Exchange Program. Asurion has determined that some replacement BlackBerry devices may have contained a potentially counterfeit BlackBerry-branded battery which, in rare cases, may overheat. How to determine if you are eligible. Remove the battery cover from your Asurion replacement BlackBerry device. Compare the battery to the images below. Impacted and no further action is required. No further action required). Potentially impacted- request an exchan...
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