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Deleting a Customer | Reputation Builder User Guide

http://rbhelp.whitespark.ca/deleting-a-customer

This post will show you how to delete a single customer of a selected Business in Reputation Builder. 1) Log into your Reputation Builder. 2) Click on the Business you would like to delete the customer from. 3) Click on the customer name or click the checkbox next to the customer to be deleted and a “delete customer” button will become available. This entry was posted in Account and Business Creation. April 23, 2014. Updating a Customer’s Information →. Log In to Reputation Builder.

rbhelp.whitespark.ca

Adding a Customer | Reputation Builder User Guide

http://rbhelp.whitespark.ca/adding-a-customer

This post will show you how to add a customer to a selected Business in Reputation Builder. Video on How to Add Customers to Your Account:. 1) Log into your Reputation Builder. 2) Click on the Business you would like to add a customer to. 3) if this is your first customer you will see 2 options. if you already have customers under that business click the “add customer” button in the upper left. 4) Fill out the Customer creation form by entering the customers First Name, Last Name and Email address.

rbhelp.whitespark.ca

Adding a Business to the Reputation Builder | Reputation Builder User Guide

http://rbhelp.whitespark.ca/adding-a-business-to-the-reputation-builder

Adding a Business to the Reputation Builder. The following post describes how to add your business to the Reputation Builder. 1) Login to your Whitespark account at https:/ accounts.whitespark.ca/sign-in. 2) Once you are logged in you will see your Whitespark dashboard. Go to the box that lists your Reputation Builder subscription and click on Add Your Business. 3) Click on the Add a Business. 4) Enter the business details and click on Save Changes. 5) Click on Launch the Reputation Builder.

rbhelp.whitespark.ca

Exporting all Customers for an Individual Business | Reputation Builder User Guide

http://rbhelp.whitespark.ca/exporting-all-customers-for-an-individual-business

Exporting all Customers for an Individual Business. This post will show you how to export all customers and review data for a selected Business in Reputation Builder. Reputation Builder does not hold your reviews or customer contacts hostage. You can export a complete list with all feedback and review details at any time. 1) Log into your Reputation Builder. 2) Click on the Business you would like to export your customers from. 4) Look at the very bottom of the page for the Export button. April 23, 2014.

rbhelp.whitespark.ca

Is Reputation Builder a Secure System? | Reputation Builder User Guide

http://rbhelp.whitespark.ca/is-reputation-builder-a-secure-system

Is Reputation Builder a Secure System? Reputation Builder is Entirely Hosted and Delivered Over HTTPS. Hyper Text Transfer Protocol Secure (HTTPS) provides authentication of the website and associated web server that one is communicating with, which protects against man-in-the-middle attacks. Additionally HTTPS provides bidirectional encryption of communications between a client and server, which helps protects against eavesdropping and tampering with and/or forging the contents of the communication.

rbhelp.whitespark.ca

Deleting a Business | Reputation Builder User Guide

http://rbhelp.whitespark.ca/deleting-a-business

The following post shows how to delete a selected business from Reputation Builder. 1) Log into your Reputation Builder. 2) Click the checkbox next to the business you would like to delete. 3) A “delete” button will become available. Deleting the business will remove any reviews that are displayed using the “testimonials widget” on that businesses website. Your monthly invoice will automatically adjust and you won’t be charged again for the business once the billing cycle is over. April 22, 2014.

rbhelp.whitespark.ca

How are Duplicate Customers Handled During an Import | Reputation Builder User Guide

http://rbhelp.whitespark.ca/how-are-duplicate-customers-handled-during-an-import

How are Duplicate Customers Handled During an Import. Reputation Builder will check for duplicate Email Addresses in your list – only the first occurrence of the email address will be imported. Reputation Builder will not import and ignore Email Addresses of customers in your list that already exist in your Reputation Builder account as a customer for the selected business to avoid duplicate entries. You can see a detailed screenshot tour on importing customers here. April 28, 2014. Get Customer Feedback...

rbhelp.whitespark.ca

Updating or Canceling the Billing Information | Reputation Builder User Guide

http://rbhelp.whitespark.ca/updating-or-canceling-the-billing-information

Updating or Canceling the Billing Information. The following post shows how to update or cancel the billing information in Reputation Builder. Updating your Billing Information (Credit Card details). 1) Log into your Whitespark account dashboard - accounts.whitespark.ca. 2) Go to your Reputation Builder subscription and click on Account and Billing Info. 3) Scroll down to the Update Credit Card Info and your new details and then update. Canceling Your Reputation Builder Account. April 28, 2014.

rbhelp.whitespark.ca

Updating the Account Owner Information | Reputation Builder User Guide

http://rbhelp.whitespark.ca/updating-the-account-owner-information

Updating the Account Owner Information. The following post shows how to update the Account Owner information within Reputation Builder. 1) Log into your Reputation Builder. 2) Within the Business Dashboard click on “Account”. 3) You can change the First Name, Last Name and reset the Password. For security reasons you cannot change the primary email address associated with the account from within Reputation Builder. To change the email please email the Support Team at support@whitespark.ca. April 22, 2014.

rbhelp.whitespark.ca

Updating a Customer’s Information | Reputation Builder User Guide

http://rbhelp.whitespark.ca/updating-a-customers-information

Updating a Customer’s Information. This post will show you how to edit a single customer of a selected Business in Reputation Builder. 1) Log into your Reputation Builder. 2) Click on the Business you would like to update the customer from. 3) Click on the Customer’s name. 4) You can edit the customer’s name and email. However, review and feedback content as well as the star rating cannot be edited to assure the integrity of Reputation Builder itself. This entry was posted in Account and Business Creation.