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Service Visions | Framing Technology Professional Services

Framing Technology Professional Services (by Thomas Lah)

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Service Visions | Framing Technology Professional Services | thomaslah.wordpress.com Reviews
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Framing Technology Professional Services (by Thomas Lah)
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1 service visions
2 posted in b4b
3 cloud computing
4 consumption economics
5 industry trends
6 metrics
7 services engineering
8 tsia research survey
9 leave a comment
10 digging economic moats
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service visions,posted in b4b,cloud computing,consumption economics,industry trends,metrics,services engineering,tsia research survey,leave a comment,digging economic moats,dear reader,v=92q360ckbsk&feature=youtu be,enjoy,service strategy,google,rackspace
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Service Visions | Framing Technology Professional Services | thomaslah.wordpress.com Reviews

https://thomaslah.wordpress.com

Framing Technology Professional Services (by Thomas Lah)

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1

How are tech companies tracking customer consumption? | Service Visions

https://thomaslah.wordpress.com/2014/11/24/how-are-tech-companies-tracking-customer-consumption

Framing Technology Professional Services. Laquo; Digging Economic Moats. How are tech companies tracking customer consumption? Currently, we are conducting an industry survey on the topic. Below is information on how you can participate and receive the insights from the survey data. What metrics should we measure, and how can we leverage that information to improve our services? Click here to participate in the survey. This 20-minute, 13-question survey will collect core data on how companies measure pur...

2

So you want to sell outcomes? | Service Visions

https://thomaslah.wordpress.com/2013/11/07/so-you-want-to-sell-outcomes

Framing Technology Professional Services. Laquo; Reaction to B4B. So you want to sell outcomes? In the book B4B. How many thousands of those implementations failed? Yet, how few times we have read where the technology provider was being held accountable for the failure. That painful gap between the promise of what was sold up front and the reality of what was delivered is closing. In my keynote at TSW. In October, I mentioned four technology companies that are selling outcomes:. SATMAP has advanced artif...

3

Digging Economic Moats | Service Visions

https://thomaslah.wordpress.com/2014/11/08/digging-economic-moats

Framing Technology Professional Services. Laquo; So you want to sell outcomes? How are tech companies tracking customer consumption? So sorry it has been so long since I have posted on this blog. At TSIA, we have been very busy helping our members navigate through the current industry transformation related to technology business models. If you missed us at our most recent conference in Vegas last month, I am posting a link to my keynote. Https:/ www.youtube.com/watch? Feed You can leave a response.

4

Reaction to B4B | Service Visions

https://thomaslah.wordpress.com/2013/10/29/reaction-to-b4b

Framing Technology Professional Services. Laquo; Outcome Based Services Portfolio. So you want to sell outcomes? In Vegas last week, over 1,000 professionals from the technology industry gathered at the Technology Services World conference where our latest book,. The overarching premise of TSIA’s latest book B4B is quite simple:. The operating models of technology providers are about to be revolutionized. Align technology and service offerings to specific business value for the customer. If you missed th...

5

Outcome Based Services Portfolio | Service Visions

https://thomaslah.wordpress.com/2013/09/24/outcome-based-services-portfolio

Framing Technology Professional Services. Laquo; B4B has Begun. Outcome Based Services Portfolio. With the release of the book B4B. This October, TSIA is focused on helping technology companies. Helping these companies brace for a radical shift in their business models. A shift away from selling product assets and produce attach services to delivering business outcomes for customers. Three different levels of outcome based services. The process for successfully defining an outcome based service. The hist...

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Ragsdale’s Eye on Service | Page 2

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Ragsdale’s Eye on Service. TSIA Technology Services World: Day 1 Preview. Posted May 4, 2015 by jragsdale. Today kicks off our Technology Services World Conference. At the Santa Clara Convention Center. We are expecting over 1,000 attendees–our largest Spring event ever! The theme of the event is “Driving Adoption and Outcomes,” with a big focus on customer success (more on that later in the week), and the shift toward outcome-based services. And as always, thanks for reading! How many times has the call...

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Resources | Professional Services Leadership

http://www.professionalservicesleadership.com/resources

Success In Professional Services From The Wisdom of Elephant Leaders. Skip to primary content. Welcome to my page of resources for professional services leaders! These books, blogs, websites and other resources offer a wealth of information to help you lead your professional services organization. David Maister is the author of many books on professional services, including “Strategy and the Fat Smoker”. 8220;Managing the Professional Service Firm”. Thomas E. Lah. Has written a series of books. Is an onl...

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Service Visions | Framing Technology Professional Services

Framing Technology Professional Services. How are tech companies tracking customer consumption? November 24, 2014. Currently, we are conducting an industry survey on the topic. Below is information on how you can participate and receive the insights from the survey data. What metrics should we measure, and how can we leverage that information to improve our services? Click here to participate in the survey. This 20-minute, 13-question survey will collect core data on how companies measure purchase, insta...

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