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Virtual Logger - SaaS Call Recording for Contact Centers

VirtualLogger is a software developer and service provider that sells call recording, quality monitoring, and other high-value contact center software as a hosted service. The VirtualLogger delivery method enables clients to set up recording and quality monitoring services for a fraction of the cost and in less time when compared to premise based systems. Since the system and software are hosted, clients are immune to the technology risks, and are able to scale service use as business and economic cycles re

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Virtual Logger - SaaS Call Recording for Contact Centers | virtuallogger.com Reviews

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VirtualLogger is a software developer and service provider that sells call recording, quality monitoring, and other high-value contact center software as a hosted service. The VirtualLogger delivery method enables clients to set up recording and quality monitoring services for a fraction of the cost and in less time when compared to premise based systems. Since the system and software are hosted, clients are immune to the technology risks, and are able to scale service use as business and economic cycles re

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5 Quality monitoring

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7 eLearning

8 Post call survey

9 Speech Analytics

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Virtual Logger - SaaS Call Recording for Contact Centers | virtuallogger.com Reviews

https://virtuallogger.com

VirtualLogger is a software developer and service provider that sells call recording, quality monitoring, and other high-value contact center software as a hosted service. The VirtualLogger delivery method enables clients to set up recording and quality monitoring services for a fraction of the cost and in less time when compared to premise based systems. Since the system and software are hosted, clients are immune to the technology risks, and are able to scale service use as business and economic cycles re

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virtuallogger.com

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Virtual Logger - SaaS Call Recording for Contact Centers

http://www.virtuallogger.com//products.php

PCI Compliance for Everyone. Full Time 100% Recording. VOIP and Traditional Recording. The Virtual Logger Upgrade. VirtualLogger Emergency Recording Service. To register for VirtualLogger ERS™ complete the VirtualLogger Discovery Document.

2

Virtual Logger - SaaS Call Recording for Contact Centers

http://www.virtuallogger.com/security.php

PCI Compliance for Everyone. Full Time 100% Recording. VOIP and Traditional Recording. The Virtual Logger Upgrade. Passwords can be administered to strictly control access to audio and screen records on a user by user basis and can be constructed to client defined levels of complexity to confound hacking attempts. VirtualLogger employs 256-bit encryption of sensitive files ensuring that no stored data can be read without using the correct password or keyfile.

3

Virtual Logger - SaaS Call Recording for Contact Centers

http://www.virtuallogger.com/screencapture.php

PCI Compliance for Everyone. Full Time 100% Recording. VOIP and Traditional Recording. The Virtual Logger Upgrade. Now supervisors can see and review the work agents are performing on their workstations while monitoring their calls. VirtualSmartView is the visual complement to the VirtualLogger audio recording application. VirtualSmartView is a compact application that runs on an agent's workstation capturing.

4

Virtual Logger - SaaS Call Recording for Contact Centers

http://www.virtuallogger.com/customersurveys.php

PCI Compliance for Everyone. Full Time 100% Recording. VOIP and Traditional Recording. The Virtual Logger Upgrade. Since VirtualSurvey is a hosted service it’s easy to set up and easily integrated into your existing IVR applications or set up as a stand-alone applications. The VirtualSurvey service features web-based reporting that shows survey completion rates, survey statistics, and scores. .

5

Virtual Logger - SaaS Call Recording for Contact Centers

http://www.virtuallogger.com/vlpartners.php

PCI Compliance for Everyone. Virtual Logger Partner Program. VirtualLogger partners are an integral part of the company's long-term growth strategy. Virtual Logger Partner Program. The VirtualLogger Partner Program enables mutually beneficial, complementary relationships between VirtualLogger and our partners. The program is designed to create new avenues for delivering and implementing VirtualLogger solutions. It is built on a network of strategic partnerships that include:. Bull; Reseller Partners.

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Biometry | VocalNews

http://www.vocalnews.info/category/biometry

Analyses et informations sur les technologies vocales : langage naturel, reconnaissance de la parole, synthese vocale, services mobiles, voiceXML, services vocaux, transcription. Aller au contenu principal. Aller au contenu secondaire. Archives pour la catégorie Biometry. Ah bon, la NSA transcrit les conversations? Il est remarquable aussi de penser que tous ces journalistes ont déjà oublié les annonces de Vecsys lors de feu le projet Quaero. Agnitio savoure l’effet Cahuzac. Nous en parlions le 21 mars.

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Virtual Logger - SaaS Call Recording for Contact Centers

PCI Compliance for Everyone. 11/28/12 Numerase helps Call Centers Reduce PCI compliance Costs. New system deletes PCI sensitive data from call recordings to limit scope and cost of PCI audits. 2/28/11 Call Recording System Saves Time and Money By Identifying Agents Using the Sound of their Voice. New System Speeds Install By Weeks and Saves Thousands in Installation Costs). 4/1/10 VirtualLogger Solution Now Rated Avaya Compliant. Security and PCI Compliance. The Virtual Logger Upgrade.

virtuallogger.com

Virtual Logger - SaaS Call Recording for Contact Centers

PCI Compliance for Everyone. 11/28/12 Numerase helps Call Centers Reduce PCI compliance Costs. New system deletes PCI sensitive data from call recordings to limit scope and cost of PCI audits. 2/28/11 Call Recording System Saves Time and Money By Identifying Agents Using the Sound of their Voice. New System Speeds Install By Weeks and Saves Thousands in Installation Costs). 4/1/10 VirtualLogger Solution Now Rated Avaya Compliant. Security and PCI Compliance. The Virtual Logger Upgrade.

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Virtual Logger - SaaS Call Recording for Contact Centers

PCI Compliance for Everyone. 11/28/12 Numerase helps Call Centers Reduce PCI compliance Costs. New system deletes PCI sensitive data from call recordings to limit scope and cost of PCI audits. 2/28/11 Call Recording System Saves Time and Money By Identifying Agents Using the Sound of their Voice. New System Speeds Install By Weeks and Saves Thousands in Installation Costs). 4/1/10 VirtualLogger Solution Now Rated Avaya Compliant. Security and PCI Compliance. The Virtual Logger Upgrade.

virtuallogger.org

Virtual Logger - SaaS Call Recording for Contact Centers

PCI Compliance for Everyone. 11/28/12 Numerase helps Call Centers Reduce PCI compliance Costs. New system deletes PCI sensitive data from call recordings to limit scope and cost of PCI audits. 2/28/11 Call Recording System Saves Time and Money By Identifying Agents Using the Sound of their Voice. New System Speeds Install By Weeks and Saves Thousands in Installation Costs). 4/1/10 VirtualLogger Solution Now Rated Avaya Compliant. Security and PCI Compliance. The Virtual Logger Upgrade.

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