5starexperience.com

5 Star Experience | Surpass their expectations

Welcome to 5 Star Experience. All About Your Ally. Industry News and Tips. Give Them Reasons to Stay. Why are you not sharing, on your website and in marketing materials, great experiences at your property that guests appreciate? Don't hide these benefits. Try these marketing steps now to increase occupancy. Bond Guests to Your Brand. When Bad Reviews Go Viral. Meeting room conference welcome. Holiday away from home assortment. Creating a great presentation. Golden shoe spa gift for women. Safety is a bi...

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Sweet Survival

Shirley Frazier

650 Eas●●●●●●● Street

Pat●●●son , New Jersey, 07504

United States

(973)●●●●●-2799

sw●●●●●●●●●●●@gmail.com

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Sweet Survival

Shirley Frazier

650 Eas●●●●●●● Street

Pat●●●son , New Jersey, 07504

United States

(973)●●●●●-2799

sw●●●●●●●●●●●@gmail.com

View this contact

Sweet Survival

Shirley Frazier

650 Eas●●●●●●● Street

Pat●●●son , New Jersey, 07504

United States

(973)●●●●●-2799

sw●●●●●●●●●●●@gmail.com

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5 Star Experience | Surpass their expectations | 5starexperience.com Reviews

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Welcome to 5 Star Experience. All About Your Ally. Industry News and Tips. Give Them Reasons to Stay. Why are you not sharing, on your website and in marketing materials, great experiences at your property that guests appreciate? Don't hide these benefits. Try these marketing steps now to increase occupancy. Bond Guests to Your Brand. When Bad Reviews Go Viral. Meeting room conference welcome. Holiday away from home assortment. Creating a great presentation. Golden shoe spa gift for women. Safety is a bi...

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5 Star Experience | Surpass their expectations | 5starexperience.com Reviews

https://5starexperience.com

Welcome to 5 Star Experience. All About Your Ally. Industry News and Tips. Give Them Reasons to Stay. Why are you not sharing, on your website and in marketing materials, great experiences at your property that guests appreciate? Don't hide these benefits. Try these marketing steps now to increase occupancy. Bond Guests to Your Brand. When Bad Reviews Go Viral. Meeting room conference welcome. Holiday away from home assortment. Creating a great presentation. Golden shoe spa gift for women. Safety is a bi...

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5starexperience.com

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Three Reasons Why You're Rated Poorly and How to Change the Property's Perception - 5 Star Experience

http://5starexperience.com/three-reasons-why-youre-rated-poorly-and-how-to-change-the-propertys-perception

Three Reasons Why You’re Rated Poorly and How to Change the Property’s Perception. April 9, 2013. By Shirley George Frazier. 8220;So so.”. 8220;Ho hum.”. 8220;It’s just okay.”. Statements such as these, whether shared verbally or written on a travel website, will not convert into full occupancy. What is happening at your property? Why do guests consider it as mundane, and how can you quickly turn that around so the property claims the hot spot category? Are the walls and carpet bland? If the latter, &#82...

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What Your Property Can and Must Address as Part of a Long-Term Customer Care Program - 5 Star Experience

http://5starexperience.com/what-your-property-can-and-must-address-as-part-of-a-long-term-customer-care-program

What Your Property Can and Must Address as Part of a Long-Term Customer Care Program. March 8, 2013. March 27, 2013. By Shirley George Frazier. Your longevity depends on guests tying an emotionally bond to your brand. This occurs as your attention to detail to the little things overlooked by competitive properties exceeds their average expectations. Best of all, this higher standard is not difficult to attain. Here are seven areas for close attention on your guest accommodations plan. I cannot tell you h...

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3 Steps to Take Immediately to Address a Bad Review - 5 Star Experience

http://5starexperience.com/3-steps-to-take-immediately-to-address-a-bad-review

3 Steps to Take Immediately to Address a Bad Review. March 5, 2013. March 7, 2013. By Shirley George Frazier. The power of online travel reviews guarantees that no mistake or minor problem at your facility will ever again go unnoticed. Hair on the shower door or curtain? It will be reported. Smoke detected in a smoke-free room? You will be blamed. Dirt found on any surface beyond the front door? Here’s how to handle reviews when guests share their experiences, good or bad. Number 3 above can only be incl...

4

Will Your New Cancellation Policy End a Great Stay Before it Starts? - 5 Star Experience

http://5starexperience.com/will-your-new-cancellation-policy-end-a-great-stay-before-it-starts

Will Your New Cancellation Policy End a Great Stay Before it Starts? April 16, 2013. By Shirley George Frazier. An article in the Chicago Tribune. Points to a number of hotels changing their cancellation policies. Guests who expect the status quo, the policy of same-day cancellations without penalty, are in for a shock as a no-show turns into no refund, no credit, and no anything except a bill. Are there no fixes in this situation that accommodate everyone? You cannot make everyone happy. That’...I&#8217...

5

It's Time to Set Standards to Recognize Each Guest - 5 Star Experience

http://5starexperience.com/its-time-to-set-standards-to-recognize-each-guest

It’s Time to Set Standards to Recognize Each Guest. April 23, 2013. April 23, 2013. By Shirley George Frazier. When the plane lands and I finally arrive at a property, I’m a happy camper when I hear the words, “Welcome to (name of property), Ms. Frazier” at the door as I’m escorted to the registration desk. Those few words immediately put me in a great mood. Does your greeter express this welcome message to guests staying with you? The takeaway here is to check your business from the outside in. What...

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5 Star Experience | Surpass their expectations

Welcome to 5 Star Experience. All About Your Ally. Industry News and Tips. Give Them Reasons to Stay. Why are you not sharing, on your website and in marketing materials, great experiences at your property that guests appreciate? Don't hide these benefits. Try these marketing steps now to increase occupancy. Bond Guests to Your Brand. When Bad Reviews Go Viral. Meeting room conference welcome. Holiday away from home assortment. Creating a great presentation. Golden shoe spa gift for women. Safety is a bi...

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