blog.activayt.com
The Customer Empowerment Blog: Internal Business Communications
http://blog.activayt.com/2014/05/internal-business-communications.html
The Customer Empowerment Blog. Saturday, 31 May 2014. We've designed activayt.com primarily to serve the interests of a customer. We're on a mission to see service levels improve exponentially and to see the customer empowered. However, activayt.com can be used effectively as an internal business communications. Today, there are numerous business technologies available for business use. The breadth. What business activities are pending completion from suppliers/contractors/partners. Activayt.com is t...
blog.activayt.com
The Customer Empowerment Blog: Why Did We Create Activayt?
http://blog.activayt.com/2013/11/why-did-we-create-activayt.html
The Customer Empowerment Blog. Sunday, 17 November 2013. Why Did We Create Activayt? The motivation behind doing activayt was simple. Empowering. Many organizations, locally and globally, have theoretically valued customers, relationship and service. But when it comes to really putting customer first, we find broken processes, chaotic systems and multiple other reasons behind truth vs claims. There is no transparency and a lack of accountability in delivery high quality service to customers. View my comp...
blog.activayt.com
The Customer Empowerment Blog: December 2013
http://blog.activayt.com/2013_12_01_archive.html
The Customer Empowerment Blog. Tuesday, 17 December 2013. Process Transparency - Breaking The Technology Barrier. In customer service interactions, and particularly those that are process driven service interactions, if we ask a question as to who is the most important stakeholder. In the outcome of such a process, the answer is undoubtedly the customer him/herself. Then, why is this. Stakeholder left out during the entire process cycle as if the least important of all stakeholders? With a service like a...
blog.activayt.com
The Customer Empowerment Blog: November 2013
http://blog.activayt.com/2013_11_01_archive.html
The Customer Empowerment Blog. Sunday, 17 November 2013. Why Did We Create Activayt? The motivation behind doing activayt was simple. Empowering. Many organizations, locally and globally, have theoretically valued customers, relationship and service. But when it comes to really putting customer first, we find broken processes, chaotic systems and multiple other reasons behind truth vs claims. There is no transparency and a lack of accountability in delivery high quality service to customers. Why Did We C...
blog.activayt.com
The Customer Empowerment Blog: May 2014
http://blog.activayt.com/2014_05_01_archive.html
The Customer Empowerment Blog. Saturday, 31 May 2014. We've designed activayt.com primarily to serve the interests of a customer. We're on a mission to see service levels improve exponentially and to see the customer empowered. However, activayt.com can be used effectively as an internal business communications. Today, there are numerous business technologies available for business use. The breadth. What business activities are pending completion from suppliers/contractors/partners. Activayt.com is t...
blog.activayt.com
The Customer Empowerment Blog: Transparency Begets Credibility
http://blog.activayt.com/2014/01/transparency-begets-credibility.html
The Customer Empowerment Blog. Thursday, 2 January 2014. There are different types of transparency. As Wikipedia describes it -. Is operating in such a way that it is easy for others to see what actions are performed. There can be transparency in process, data, decisions. Process transparency is to share with others on how. The business functions. Data transparency is to share with others on what. Here could mean potentially anyone. The scope of others. What does it mean to not. Be it government or be it...
blog.activayt.com
The Customer Empowerment Blog: January 2014
http://blog.activayt.com/2014_01_01_archive.html
The Customer Empowerment Blog. Thursday, 2 January 2014. There are different types of transparency. As Wikipedia describes it -. Is operating in such a way that it is easy for others to see what actions are performed. There can be transparency in process, data, decisions. Process transparency is to share with others on how. The business functions. Data transparency is to share with others on what. Here could mean potentially anyone. The scope of others. What does it mean to not. Be it government or be it...
blog.activayt.com
The Customer Empowerment Blog: Process Transparency - Breaking The Technology Barrier
http://blog.activayt.com/2013/12/process-transparency-breaking.html
The Customer Empowerment Blog. Tuesday, 17 December 2013. Process Transparency - Breaking The Technology Barrier. In customer service interactions, and particularly those that are process driven service interactions, if we ask a question as to who is the most important stakeholder. In the outcome of such a process, the answer is undoubtedly the customer him/herself. Then, why is this. Stakeholder left out during the entire process cycle as if the least important of all stakeholders? With a service like a...
blog.activayt.com
The Customer Empowerment Blog: Customers Influence Your Business More Than Competitors
http://blog.activayt.com/2013/12/customers-influence-your-business-more.html
The Customer Empowerment Blog. Tuesday, 3 December 2013. Customers Influence Your Business More Than Competitors. No amount of marketing can substitute the influence customers can wield on your business. And to compound that, today's social customer can make or break it for you with unimaginable speed. Things can go viral in days. It can be a positive or negative influencer of your service or product. Into what's happening and let them track and monitor progress. Activayt makes this happen for any servic...
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