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A Customer ExperienceDaily encounters in customer experience from one customer's point of view
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Daily encounters in customer experience from one customer's point of view
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A Customer Experience | acustomerexperience.blogspot.com Reviews
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Daily encounters in customer experience from one customer's point of view
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A Customer Experience: Ben Sherman bums me out
http://acustomerexperience.blogspot.com/2010/01/ben-sherman-bums-me-out.html
Daily encounters in customer experience from one customer's point of view. Monday, January 18, 2010. Ben Sherman bums me out. I'm pretty disappointed that I can't exchange a jacket I bought my husband for Christmas. It's his size; it just never fit quite right. It seemed a little short in length. I was assured by the floor staff that my husband could exchange the jacket if necessary, and I never bothered to read the admittedly not-so-fine print on the receipt. My bad. Christmas, leaving little time after.
A Customer Experience: March 2009
http://acustomerexperience.blogspot.com/2009_03_01_archive.html
Daily encounters in customer experience from one customer's point of view. Saturday, March 21, 2009. American Express Loves Me. American Express Loves Me Not. Do you want me or not? It seems like every other day you send me pre-approved credit card applications. It's so striking because other than your non-stop solicitations that go straight from my mailbox to the shredder, the stream is dry. Credit just doesn't flow like it use to. Links to this post. Friday, March 6, 2009. REI made me into an advocate.
A Customer Experience: Intuit makes me want to cry
http://acustomerexperience.blogspot.com/2011/03/intuit-makes-me-want-to-cry.html
Daily encounters in customer experience from one customer's point of view. Monday, March 14, 2011. Intuit makes me want to cry. I used to love you. The joyful sound of the cash register bell that confirmed each transaction made money management fun. I loved making pie charts, watching my hair color expenses trend with my entertainment spending, and seeing neatly rectified statements each month. Tidy. But it didn't really get better. The hard won account syncing worked sporadically, at best. I beg...So ba...
A Customer Experience: May 2011
http://acustomerexperience.blogspot.com/2011_05_01_archive.html
Daily encounters in customer experience from one customer's point of view. Thursday, May 26, 2011. Smith and Noble apparently sold me out. Dear Smith and Noble. I am awash in catalogs, and it seems you may be to blame. In this age of e-statements, digital activity, and online correspondence, I expect very little to arrive via snail mail. And yet my mail is overflowing.with catalogs. Top of mind before the catalogs started coming. Today I learned that it will be nearly impossible for me to stop receiving ...
A Customer Experience: Plantronics makes me feel dorky
http://acustomerexperience.blogspot.com/2010/02/plantronics-makes-me-feel-dorky.html
Daily encounters in customer experience from one customer's point of view. Friday, February 19, 2010. Plantronics makes me feel dorky. Please stop manufacturing such dorky-looking bluetooth headsets that make me resemble the weird business development guy, somebody on the Starship Enterprise, or a person trying too hard to be cool. Even the Jabra, which was the best-looking of the bunch. I actually considered spending $20 more and enjoying less features just to avoid wearing one of your models. I opted f...
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Gmail Customer Care Number. Yahoo Customer Care Number. Hotmail Customer Care Number. AT&T Customer Care Number. Outlook Customer Care Number. Gmail Customer Care Number. Yahoo Customer Care Number. Hotmail Customer Care Number. AT&T Customer Care Number. Outlook Customer Care Number. Welcome To A Customer Care Number Helpline: Email, PC, Smart Phones, Printers Many More. As we all know, the need of customer care services. Arises to a large extent around the world. As the technology has expanded its ...
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A Customer Experience
Daily encounters in customer experience from one customer's point of view. Sunday, January 8, 2012. Foreign Affairs makes it hard for me to be globally informed. Perhaps you are a company that believes you are all about quality content. Problem is, quality content is no good if it's impossible to access. Now I just gave you $29.95 and feel incredibly bummed out. Do you have so many customer issues that you can't respond in a more timely manner? You are Foreign Affairs. I feel like I shouldn't have to...
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aCustomer | experiences & expectations
Sales nightmares for the customer. September 30, 2014. Another shopping nightmaresummer is coming so I thought a wonderful time to be proactive and update the outdoor area. Off to the shops I headed, very little knowledge but prepared to listen and learn. Well that was my intention. Why do store managers continue to inflict pain on their customers? Is shopping online the only way to achieve the information I need? Your staff are representing your business, you should expect them to grow your business.
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