retailrecord.blogspot.com
Retail Record: January 2006
http://retailrecord.blogspot.com/2006_01_01_archive.html
Products and prices of a big-box category killer service and knowledge of a small-town specialty store = my store. This is its record. Tuesday, January 31, 2006. The same manager and I went in a different direction than last time. After the shop talk we went out for dinner before returning to our respective cities. It was a fun day, and I learned quite a bit from the two long-term store managers. Actually, I learned a few things from just walking around the bad manager's store, too. The first time that I...
retailrecord.blogspot.com
Retail Record: Goodbye Party
http://retailrecord.blogspot.com/2006/11/goodbye-party.html
Products and prices of a big-box category killer service and knowledge of a small-town specialty store = my store. This is its record. Friday, November 24, 2006. About half the employees showed up to my goodbye party.the ones who liked me and I liked them. The person hosting the party may have even *forgotten* to invite a couple of employees who should have been fired weeks ago (if Boss had any kind of backbone). Everyone behaved inside the store, too. WOW! We had fun while still being grown-up! No water...
retailrecord.blogspot.com
Retail Record: More Customers
http://retailrecord.blogspot.com/2006/11/more-customers.html
Products and prices of a big-box category killer service and knowledge of a small-town specialty store = my store. This is its record. Sunday, November 19, 2006. My last few days on the job were pretty smooth. However, as always, there were some customer issues. I'm a manager. "Well, then you should be able to refund my money NOW." Not without a receipt. "Who keeps receipts? That's ridiculous. I want to call someone RIGHT NOW! Your employee THREW SOMETHING AT ME! What's the employee's name? I'm a manager...
retailrecord.blogspot.com
Retail Record: February 2006
http://retailrecord.blogspot.com/2006_02_01_archive.html
Products and prices of a big-box category killer service and knowledge of a small-town specialty store = my store. This is its record. Tuesday, February 28, 2006. He pouted all day and only spoke to the other manager or me when absolutely necessary. When it was time for his break, he clocked out just like he does every day at break time and left just like he does every day at break time. Hourly employees get a half-hour break. Half an hour later, he wasn't back. Long line? Monday, February 27, 2006.
mysteryguestalert.blogspot.com
Mystery Guest Alert: October 2007
http://mysteryguestalert.blogspot.com/2007_10_01_archive.html
Monday, October 29, 2007. Congratulations to everyone who enjoyed their weekend, and particularly loved that extra hour that they could spend in bed! Or alternatively, were able to stay up partying for even longer! What a fantastic invention 'Daylight Savings' is! However, amidst your celebrations, spare a thought for us night workers. People like myself and the 'Night Warden'. People who, instead of having an extra hour in bed or partying, spent an extra hour AT WORK. Thursday, October 25, 2007. 1) Go t...
pizza-hut-team-member.blogspot.com
Pizza Hut Team Member Blog: January 2008
http://pizza-hut-team-member.blogspot.com/2008_01_01_archive.html
Pizza Hut Team Member Blog. Monday, 21 January 2008. Happy New Year - bit late but oh well! Not much has happened, except a customer has scolded their hand. But did he ask for assistance? No, he left it for half an hour to get worse and develop blisters. When he finally told us, the duty manager gave him first aid and security were called to help. But what I really wanted to post about.and hopefully just warn a few people about is:. Worst customer service I've ever experienced. That is all, I think.
pizza-hut-team-member.blogspot.com
Pizza Hut Team Member Blog: February 2008
http://pizza-hut-team-member.blogspot.com/2008_02_01_archive.html
Pizza Hut Team Member Blog. Sunday, 10 February 2008. In case you haven't seen this:. It's a retail blog.with everyones favourite subject, customers! Pizza Hut Team Member. We are continually losing points on our mystery shoppers because we aren't giving "genuine smiles". Nowsurely if we are being told to smile genuinely, that isn't genuine? So from now on:. Massive smile and greeting. Deadpan face while serving, no conversation (no points for smiling during the transaction). Pizza Hut Team Member.
pizza-hut-team-member.blogspot.com
Pizza Hut Team Member Blog: July 2007
http://pizza-hut-team-member.blogspot.com/2007_07_01_archive.html
Pizza Hut Team Member Blog. Saturday, 28 July 2007. What happened while I was off. Unfortunately when I arrived at work I was send home straight away as there was a special task force dealing with the ice cream mix that was at knee height. They estimate it will be another week to get it fully cleaned up. No ok that didn't happen. But the ICF offenders are still there, I discovered about a foot of ice cream piled up on the machine. TURN IT OFF, duh. Yes press ENT, No press CAN". So they had been leavi...