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Sábado, 14 de julio de 2007. An Argument Over 99p. Of all the things to complain about I would have thought that having to pay less than £1 for something would be quite low down the list. Not for one customer however, who deemed it necessary not only to complain to me but also to the customer service desk when she couldn't get me to agree with her that she shouldn't pay it. CUSTOMER: "But I don't want the pictures, just the CD". CUSTOMER: "But it says [price] up there". Is the POS in any way misleading?

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Ads Packman | adspackman.blogspot.com Reviews
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Sábado, 14 de julio de 2007. An Argument Over 99p. Of all the things to complain about I would have thought that having to pay less than £1 for something would be quite low down the list. Not for one customer however, who deemed it necessary not only to complain to me but also to the customer service desk when she couldn't get me to agree with her that she shouldn't pay it. CUSTOMER: But I don't want the pictures, just the CD. CUSTOMER: But it says [price] up there. Is the POS in any way misleading?
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1 ads packman
2 publicado por
3 julieta
4 1 comentario
5 escribe un blog
6 compartir con twitter
7 compartir con facebook
8 compartir en pinterest
9 no hay comentarios
10 some customers
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Ads Packman | adspackman.blogspot.com Reviews

https://adspackman.blogspot.com

Sábado, 14 de julio de 2007. An Argument Over 99p. Of all the things to complain about I would have thought that having to pay less than £1 for something would be quite low down the list. Not for one customer however, who deemed it necessary not only to complain to me but also to the customer service desk when she couldn't get me to agree with her that she shouldn't pay it. CUSTOMER: "But I don't want the pictures, just the CD". CUSTOMER: "But it says [price] up there". Is the POS in any way misleading?

INTERNAL PAGES

adspackman.blogspot.com adspackman.blogspot.com
1

Ads Packman: Quality Complaints

http://www.adspackman.blogspot.com/2007/06/quality-complaints.html

Sábado, 30 de junio de 2007. It would appear that customers don't read this blog. A number of the things I have complained about here still happen on a semi-regular basis, such as people trying to use the photo lab as a checkout. I've also mentioned at least once that there are certain ways to go about complaining to us, well me in a particular, especially where image quality is concerned. That should pretty much be the end of the matter (unless we were getting persistant complaints) right? Knowledge and...

2

Ads Packman: The Problems of Power Failure

http://www.adspackman.blogspot.com/2007/07/problems-of-power-failure.html

Sábado, 7 de julio de 2007. The Problems of Power Failure. The checkouts are supposed to be unaffected by a power failure but in reality that is never the case. At least half of the tills will go offline which basically means they are isloated and therefore can't process payment by cheque, card or sell any phone top-ups. Given 10 minutes or so they will normally come back online by themselves and everything is fine. I thought checkouts was supposed to be less stressful? Enviar por correo electrónico.

3

Ads Packman: julio 2007

http://www.adspackman.blogspot.com/2007_07_01_archive.html

Sábado, 14 de julio de 2007. An Argument Over 99p. Of all the things to complain about I would have thought that having to pay less than £1 for something would be quite low down the list. Not for one customer however, who deemed it necessary not only to complain to me but also to the customer service desk when she couldn't get me to agree with her that she shouldn't pay it. CUSTOMER: "But I don't want the pictures, just the CD". CUSTOMER: "But it says [price] up there". Is the POS in any way misleading?

4

Ads Packman: Digital Problems & Observations

http://www.adspackman.blogspot.com/2007/07/digital-problems-observations.html

Jueves, 12 de julio de 2007. Digital Problems and Observations. Our first major issue since November last year occured this week. To prove how blind and/or stupid some of our customers can be I saw at least 3 people walk up to kiosk 1, see it was out of use then turn and walk out. They didn't seem aware of the fact that we have two of them and although they could have assumed that they were both out of use it wouldn't hurt to check, would it? Enviar por correo electrónico. An Argument Over 99p.

5

Ads Packman: Some Customers

http://www.adspackman.blogspot.com/2007/07/some-customers.html

Jueves, 5 de julio de 2007. It's time to return to the time honoured tradition of talking about our customers behind their backs. Customer One: That's Totally My Fault. Customers Two and Three: Demanding. I've had my fair share of customers asking us to bend the rules for them. If it's something small like printing 155 pictures in an hour rather than the 24 hours the system forces upon them then it's no problem. There are some things, however, we just can't do, no matter how much we might like to.

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LINKS TO THIS WEBSITE

retailrecord.blogspot.com retailrecord.blogspot.com

Retail Record: January 2006

http://retailrecord.blogspot.com/2006_01_01_archive.html

Products and prices of a big-box category killer service and knowledge of a small-town specialty store = my store. This is its record. Tuesday, January 31, 2006. The same manager and I went in a different direction than last time. After the shop talk we went out for dinner before returning to our respective cities. It was a fun day, and I learned quite a bit from the two long-term store managers. Actually, I learned a few things from just walking around the bad manager's store, too. The first time that I...

retailrecord.blogspot.com retailrecord.blogspot.com

Retail Record: Goodbye Party

http://retailrecord.blogspot.com/2006/11/goodbye-party.html

Products and prices of a big-box category killer service and knowledge of a small-town specialty store = my store. This is its record. Friday, November 24, 2006. About half the employees showed up to my goodbye party.the ones who liked me and I liked them. The person hosting the party may have even *forgotten* to invite a couple of employees who should have been fired weeks ago (if Boss had any kind of backbone). Everyone behaved inside the store, too. WOW! We had fun while still being grown-up! No water...

retailrecord.blogspot.com retailrecord.blogspot.com

Retail Record: More Customers

http://retailrecord.blogspot.com/2006/11/more-customers.html

Products and prices of a big-box category killer service and knowledge of a small-town specialty store = my store. This is its record. Sunday, November 19, 2006. My last few days on the job were pretty smooth. However, as always, there were some customer issues. I'm a manager. "Well, then you should be able to refund my money NOW." Not without a receipt. "Who keeps receipts? That's ridiculous. I want to call someone RIGHT NOW! Your employee THREW SOMETHING AT ME! What's the employee's name? I'm a manager...

retailrecord.blogspot.com retailrecord.blogspot.com

Retail Record: February 2006

http://retailrecord.blogspot.com/2006_02_01_archive.html

Products and prices of a big-box category killer service and knowledge of a small-town specialty store = my store. This is its record. Tuesday, February 28, 2006. He pouted all day and only spoke to the other manager or me when absolutely necessary. When it was time for his break, he clocked out just like he does every day at break time and left just like he does every day at break time. Hourly employees get a half-hour break. Half an hour later, he wasn't back. Long line? Monday, February 27, 2006.

mysteryguestalert.blogspot.com mysteryguestalert.blogspot.com

Mystery Guest Alert: October 2007

http://mysteryguestalert.blogspot.com/2007_10_01_archive.html

Monday, October 29, 2007. Congratulations to everyone who enjoyed their weekend, and particularly loved that extra hour that they could spend in bed! Or alternatively, were able to stay up partying for even longer! What a fantastic invention 'Daylight Savings' is! However, amidst your celebrations, spare a thought for us night workers. People like myself and the 'Night Warden'. People who, instead of having an extra hour in bed or partying, spent an extra hour AT WORK. Thursday, October 25, 2007. 1) Go t...

pizza-hut-team-member.blogspot.com pizza-hut-team-member.blogspot.com

Pizza Hut Team Member Blog: January 2008

http://pizza-hut-team-member.blogspot.com/2008_01_01_archive.html

Pizza Hut Team Member Blog. Monday, 21 January 2008. Happy New Year - bit late but oh well! Not much has happened, except a customer has scolded their hand. But did he ask for assistance? No, he left it for half an hour to get worse and develop blisters. When he finally told us, the duty manager gave him first aid and security were called to help. But what I really wanted to post about.and hopefully just warn a few people about is:. Worst customer service I've ever experienced. That is all, I think.

pizza-hut-team-member.blogspot.com pizza-hut-team-member.blogspot.com

Pizza Hut Team Member Blog: February 2008

http://pizza-hut-team-member.blogspot.com/2008_02_01_archive.html

Pizza Hut Team Member Blog. Sunday, 10 February 2008. In case you haven't seen this:. It's a retail blog.with everyones favourite subject, customers! Pizza Hut Team Member. We are continually losing points on our mystery shoppers because we aren't giving "genuine smiles". Nowsurely if we are being told to smile genuinely, that isn't genuine? So from now on:. Massive smile and greeting. Deadpan face while serving, no conversation (no points for smiling during the transaction). Pizza Hut Team Member.

pizza-hut-team-member.blogspot.com pizza-hut-team-member.blogspot.com

Pizza Hut Team Member Blog: July 2007

http://pizza-hut-team-member.blogspot.com/2007_07_01_archive.html

Pizza Hut Team Member Blog. Saturday, 28 July 2007. What happened while I was off. Unfortunately when I arrived at work I was send home straight away as there was a special task force dealing with the ice cream mix that was at knee height. They estimate it will be another week to get it fully cleaned up. No ok that didn't happen. But the ICF offenders are still there, I discovered about a foot of ice cream piled up on the machine. TURN IT OFF, duh. Yes press ENT, No press CAN". So they had been leavi...

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Sábado, 14 de julio de 2007. An Argument Over 99p. Of all the things to complain about I would have thought that having to pay less than £1 for something would be quite low down the list. Not for one customer however, who deemed it necessary not only to complain to me but also to the customer service desk when she couldn't get me to agree with her that she shouldn't pay it. CUSTOMER: "But I don't want the pictures, just the CD". CUSTOMER: "But it says [price] up there". Is the POS in any way misleading?

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