alex-brown.co.uk

alex-brown.co.uk

My thoughts on Customer Experiences and other things. Thursday, September 18, 2014. The great switching dilemma (or, just how do you keep customers in a switchers’ market? While I’ve been enjoying a bit of a career break and working through the bucket list, I’ve also steadily been making my life ‘to do’ list a little bit shorter – which included such tasks as switching energy supplier to save a bit of money (every little helps as someone once said). That’s it – it really was that simple. ...Now I have no...

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My thoughts on Customer Experiences and other things. Thursday, September 18, 2014. The great switching dilemma (or, just how do you keep customers in a switchers’ market? While I’ve been enjoying a bit of a career break and working through the bucket list, I’ve also steadily been making my life ‘to do’ list a little bit shorter – which included such tasks as switching energy supplier to save a bit of money (every little helps as someone once said). That’s it – it really was that simple. ...Now I have no...

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alex-brown.co.uk | alex-brown.co.uk Reviews

https://alex-brown.co.uk

My thoughts on Customer Experiences and other things. Thursday, September 18, 2014. The great switching dilemma (or, just how do you keep customers in a switchers’ market? While I’ve been enjoying a bit of a career break and working through the bucket list, I’ve also steadily been making my life ‘to do’ list a little bit shorter – which included such tasks as switching energy supplier to save a bit of money (every little helps as someone once said). That’s it – it really was that simple. ...Now I have no...

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alex-brown.co.uk

1

alex-brown.co.uk: Shiver me Timbers

http://www.alex-brown.co.uk/2011/04/shiver-me-timbers.html

My thoughts on Customer Experiences and other things. Saturday, April 16, 2011. As part of the day job I get to read a lot of comments from customers - and have developed a keen eye for the natural comedians that brighten up my day when I come across their feedback. One of the best recent examples of a humorous interaction was the exchange I saw this week between a customer and Billy from our Twitter 'Tweam':. Good day Me Heartie,. Look forward to hearing you soon cap'n =). Yo Ho Billy,. View my complete...

2

alex-brown.co.uk: The great switching dilemma (or, just how do you keep customers in a switchers’ market?)

http://www.alex-brown.co.uk/2014/09/the-great-switching-dilemma-or-just-how.html

My thoughts on Customer Experiences and other things. Thursday, September 18, 2014. The great switching dilemma (or, just how do you keep customers in a switchers’ market? While I’ve been enjoying a bit of a career break and working through the bucket list, I’ve also steadily been making my life ‘to do’ list a little bit shorter – which included such tasks as switching energy supplier to save a bit of money (every little helps as someone once said). That’s it – it really was that simple. ...Now I have no...

3

alex-brown.co.uk: February 2013

http://www.alex-brown.co.uk/2013_02_01_archive.html

My thoughts on Customer Experiences and other things. Monday, February 25, 2013. We're now in Pune (India) on the second leg of our product roadshows, and I wanted to share a quick video of the team here doing their best Usain Bolt impersonation from the first day of the roadshows today:. Day two tomorrow . can't wait! Posted by Alex Brown. Sunday, February 17, 2013. I'm still buzzing on the enthusiasm and am also looking forward to following up with the local teams. Posted by Alex Brown.

4

alex-brown.co.uk: August 2014

http://www.alex-brown.co.uk/2014_08_01_archive.html

My thoughts on Customer Experiences and other things. Tuesday, August 19, 2014. Diffusing a social media meltdown. If you didn't see this story. Earlier today, High Street baker Greggs ( @Greggsthebakers. Was the subject of what I imagine the chief executive of the Bundesliga might call. A major social media sh*t storm, or at least would have been had their social media team not handled it so brilliantly. In what the BBC's technology correspondent Rory Cellan-Jones called. Maybe those kind folks @GoogleUK.

5

alex-brown.co.uk: September 2014

http://www.alex-brown.co.uk/2014_09_01_archive.html

My thoughts on Customer Experiences and other things. Thursday, September 18, 2014. The great switching dilemma (or, just how do you keep customers in a switchers’ market? While I’ve been enjoying a bit of a career break and working through the bucket list, I’ve also steadily been making my life ‘to do’ list a little bit shorter – which included such tasks as switching energy supplier to save a bit of money (every little helps as someone once said). That’s it – it really was that simple. ...Now I have no...

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alex-brown.co.uk

My thoughts on Customer Experiences and other things. Thursday, September 18, 2014. The great switching dilemma (or, just how do you keep customers in a switchers’ market? While I’ve been enjoying a bit of a career break and working through the bucket list, I’ve also steadily been making my life ‘to do’ list a little bit shorter – which included such tasks as switching energy supplier to save a bit of money (every little helps as someone once said). That’s it – it really was that simple. ...Now I have no...

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