people2peopleservice.com
People To People Service: Customer Service Blog, Customer Service Tips: Is Every Employee Responsible For Customer Service?
http://www.people2peopleservice.com/2012/05/is-every-employee-responsible-for.html
Tuesday, May 22, 2012. Is Every Employee Responsible For Customer Service? Becky Carroll, author of "The Hidden Power of Your Customers", posted this on Twitter today:. Should it be the responsibility of every employee to take care of customers in some way? What do you think? June 5, 2012 at 8:56 AM. Great column, Becky. On the other hand, all employees should be reminded that they represent the company at all times (especially when wearing logoed clothing, which guys have a way of doing after hours)....
people2peopleservice.com
People To People Service: Customer Service Blog, Customer Service Tips: What Should I Do With My Life?
http://www.people2peopleservice.com/2012/08/what-should-i-do-with-my-life.html
Monday, August 27, 2012. What Should I Do With My Life? It’s a daunting question that just about every person has asked at one point. It’s a question I’d like to address here because whatever you end up doing, it involves being of service to customers and the community. Don’t do it for the money. Wake up loving what you do. What do you look forward to doing when you wake up in the morning? When you’re not doing what you love, you’re doing a disservice to the people you are supposed to be help...Is Every ...
thecsrczar.blogspot.com
The CSR Czar: Online Reviews Are Here To Stay
http://thecsrczar.blogspot.com/2011/05/online-reviews-are-here-to-stay.html
The Self-Appointed Czar of Customer Service Is In The Building! Join the Czar as she examines the industry. Wednesday, May 25, 2011. Online Reviews Are Here To Stay. According to a comprehensive post on ReadWriteWeb. Check out these fast and easy doable tips to put online reviews to work for your business from amazingserviceguy. Kevin Stirtz, a web marketing consultant who specializes in helping local businesses and nonprofits attract and retain more customers. Respond to every review. Let the message of...
cstsm.wordpress.com
Tom Bouthillet | Customer Service, Technology, and Social Media
https://cstsm.wordpress.com/author/tbouthillet
Customer Service, Technology, and Social Media. Author Archives: Tom Bouthillet. The Sony Vaio is by far the worst computer I have ever owned. November 30, 2012. This review is for the Sony Vaio VPCCW2 series notebook computer. At first glance it appears to have everything you would want in a notebook computer. It’s a nice size and color. It has three USB ports. There’s an HDMI connection and, … Continue reading →. July 5, 2012. Verizon should be ashamed of premium texting scam. June 24, 2012. I’ve...
cstsm.wordpress.com
The Sony Vaio is by far the worst computer I have ever owned | Customer Service, Technology, and Social Media
https://cstsm.wordpress.com/2012/11/30/the-sony-vaio-is-by-far-the-worst-computer-i-have-ever-owned
Customer Service, Technology, and Social Media. Filling out a deposit slip is ridiculous but don’t say anything or you won’t get your phone back. The Sony Vaio is by far the worst computer I have ever owned. November 30, 2012. This review is for the Sony Vaio VPCCW2 series notebook computer. Sure, it wasn’t the cheapest notebook computer at Best Buy. But it was a Sony! I mean, that’s a brand you can trust. Right? My Sony Vaio has turned off spontaneously twice already this morning because:. The monitor h...
cstsm.wordpress.com
Filling out a deposit slip is ridiculous but don’t say anything or you won’t get your phone back | Customer Service, Technology, and Social Media
https://cstsm.wordpress.com/2012/07/05/filling-out-a-deposit-slip-is-ridiculous-but-dont-say-anything-or-wont-get-your-phone-back
Customer Service, Technology, and Social Media. Verizon should be ashamed of premium texting scam. The Sony Vaio is by far the worst computer I have ever owned →. Filling out a deposit slip is ridiculous but don’t say anything or you won’t get your phone back. July 5, 2012. I can’t remember the last time I wrote a check. It happens very infrequently. I pay the vast majority of my bills online and I certainly don’t have my checking account number memorized. I went up to the counter and presented the check...
sociableblog.com
Authors | SociableBlog
http://www.sociableblog.com/authors
You are here: Home. Social Guy is a tech buff, online entrepreneur and social animal. He is best-known as the Editor-in-Chief of SOCIABLE, the world’s leading social media news source. Social Guy's 7 year career with SOCIABLE began when he joined as a blogger in August 2007. Guy’s work has been quoted or featured in media such as ZDNet, Examiner, Marketwatch, PC Magazine, Wired, CNET, and The New York Times. She has done TV blogging for some well known websites and is currently trying her hands on novel&...
servicespy.wordpress.com
Bob Evans: Not a Good Night Down on the Farm | The Service Spy's Blog
https://servicespy.wordpress.com/2009/08/18/bob-evans
The Service Spy's Blog. About The Service Spy. Bob Evans: Not a Good Night Down on the Farm. August 18, 2009 at 10:08 pm. Company name: Bob Evans. Location: Towson, MD. Date visited: August 18, 2009. 1 out of 5 spyglasses). We arrived at the restaurant at 6:30 pm. Here’s a timeline of events after that:. 6:34 – Seated at our table. 6:45 – Waitress arrives to greet us (hmmm, should we be anticipating a problem already? Nine minutes just to say “hi”? 6:48 – Ordering completed. 6:55 – Drinks arrive. 8:02 &#...
dennissnowblog.com
Dennis Snow | Customer Service Speaker
http://dennissnowblog.com/category/audio-interview
Dennis on the Radio. Lessons From the Mouse. Tips for Better Customer Service. When Bad Service Happens To Good People. When Great Service Happens To Good People. Entries Tagged as 'Audio Interview'. Think Like a Black Belt – Jim Bouchard Interview. Those are the days we need to Think Like a Black Belt! In fact, thinking in the manner Jim Bouchard shares in a recent interview is an approach most of us can apply to just about anything we do. Jim is the author of the book, Think Like a Black Belt! I recent...
entrepreneur.com
Three Ways to Keep Your Customers Coming Back
https://www.entrepreneur.com/article/222520
Three Ways to Keep Your Customers Coming Back. 4 Winnning Ways to Build Customer Loyalty. The Big Change That Could Be Coming to Snapchat. To Get More From People Hone Your Feedback Skills. Get a FREE Strategy Session plus an exclusive eBook,. 8 Habits of Highly Successful Entrepreneurs". December 29, 2011. Heres a look at how three small businesses are keeping the customers they worked so hard to attract:. 1 Make a personal connection. Alex Konanykhin, owner of KMGI. Photo courtesy of the company. Custo...