andrewspittle.com

Andrew Spittle | A Happiness Engineer at Automattic.

A Happiness Engineer at Automattic. There’s no way to make a web page with a full-screen content-obscuring ad anything other than a shitty experience. John Gruber’s comment. On a linked list item about improving the mobile web. Related. May 17, 2015. My list of books to read is immense, and only keeps growing at a rate which outpaces my reading speed. That means there are many canonical books that I’ve never read. In the last week and a half I picked two of them off the list, and loved both. May 16, 2015.

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Andrew Spittle | A Happiness Engineer at Automattic. | andrewspittle.com Reviews

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A Happiness Engineer at Automattic. There’s no way to make a web page with a full-screen content-obscuring ad anything other than a shitty experience. John Gruber’s comment. On a linked list item about improving the mobile web. Related. May 17, 2015. My list of books to read is immense, and only keeps growing at a rate which outpaces my reading speed. That means there are many canonical books that I’ve never read. In the last week and a half I picked two of them off the list, and loved both. May 16, 2015.

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Andrew Spittle | A Happiness Engineer at Automattic. | andrewspittle.com Reviews

https://andrewspittle.com

A Happiness Engineer at Automattic. There’s no way to make a web page with a full-screen content-obscuring ad anything other than a shitty experience. John Gruber’s comment. On a linked list item about improving the mobile web. Related. May 17, 2015. My list of books to read is immense, and only keeps growing at a rate which outpaces my reading speed. That means there are many canonical books that I’ve never read. In the last week and a half I picked two of them off the list, and loved both. May 16, 2015.

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andrewspittle.com

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Andrew Spittle | A Happiness Engineer at Automattic | Page 2

http://andrewspittle.com/page/2

July 4, 2016. Clash Rules Everything Around Me. July 1, 2016. Clash Rules Everything Around Me. Great article on Clash of Clans from Real Life. A new site (funded by Snapchat! Focusing on living with technology. June 25, 2016. A few photos from visiting La Purisima Mission. In Lompoc, CA last weekend. Now if only there was some way to transport the California sunshine back up to Portland. 8220;Observe the mandatory.” One of my all-time favorite property signs. June 23, 2016. June 22, 2016. June 21, 2016.

2

Recent reading | Andrew Spittle

http://andrewspittle.com/2015/05/16/recent-reading

May 16, 2015. My list of books to read is immense, and only keeps growing at a rate which outpaces my reading speed. That means there are many canonical books that I’ve never read. In the last week and a half I picked two of them off the list, and loved both. The first, A Canticle for Leibowitz. The second, Fahrenheit 451. A Happiness Engineer at Automattic. Make Conversation Great Again. How to Provide Great Customer Support. The Power of a Dollar. Robert Caro Wonders What New York Is Going To Become.

3

Survey fallacies | Andrew Spittle

http://andrewspittle.com/2015/05/12/survey-fallacies

May 12, 2015. Support teams are frequently tasked with figuring out “what the customer wants” with some sort of pre-defined survey. As if a well-constructured set of questions will miraculously fix latent problems in the product. My two cents: a survey is only worth doing if the product team is willing to devote non-trivial resources to what the survey illustrates as meaningful improvements to make. Without that commitment you’re just wasting everyone’s time. A Happiness Engineer at Automattic.

4

Blocking ads | Andrew Spittle

http://andrewspittle.com/2015/05/17/blocking-ads

May 17, 2015. There’s no way to make a web page with a full-screen content-obscuring ad anything other than a shitty experience. John Gruber’s comment. On a linked list item about improving the mobile web. Related. A Happiness Engineer at Automattic. Make Conversation Great Again. How to Provide Great Customer Support. The Power of a Dollar. Robert Caro Wonders What New York Is Going To Become. On The Unexotic Underclass. On The Unexotic Underclass. On Using WordPress to track my reading.

5

About | Andrew Spittle

http://andrewspittle.com/about

Andrew Spittle is a Happiness Engineer at Automattic. Where everyday he helps people publish great content online. When not working he enjoys reading, traveling, and likes to think he can dabble in design. He reads a lot of content online and keeps an ongoing list of his favorites on Pinboard. Hopefully there’s something interesting there. You can also find him on Twitter. Andrew previously worked as the Webmaster for the Whitman College Pioneer. And helped keep CoPress. Running as its Hosting Director.

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andreabadgley.com

Links I Like – Butterfly Mind

https://andreabadgley.com/links

Creative Nonfiction by Andrea Badgley. Blogs and websites I return to again and again:. The Art of Practice: Writing and Parenting. Diary of a Word Nerd. Hot off the Press. Vela Magazine: Travel-inspired creative nonfiction, written by women. Wandering Dawgs: RV journeys across the US and Canada. Wendy M. Scott. Writing Through the Fog. 2 thoughts on “Links I Like”. May 4, 2014 at 2:16 pm. Great links…I really liked the “I Love Charts” site. Fun! October 13, 2015 at 7:10 am. Thanks for the links. Sailing...

evanhamilton.com

Life | A Community Manager Walks Into A Bar…

http://www.evanhamilton.com/category/life

A Community Manager Walks Into A Bar…. Evan Hamilton's blog on community, music, tech, and kittens. May 15, 2015. In community management, we often reference Maslow’s Hierarchy of Needs. I’m lucky enough that I frequently have achieved the “esteem” level of the hierarchy. I feel my work is valuable I help people connect and accomplish things. I chased this with UserVoice. Helping companies treat customers better. I chased this with ZOZI. As always, this transition is not without sadness. I’ve l...And we&...

s12k.com

hospitality – Simon Ouderkirk

https://s12k.com/tag/hospitality

Remote Work, Small Data, Digital Hospitality. Work from home, see the world. Hospitality is a Team Sport. If you’ve been reading my stuff for very long, you’re aware that I think about hospitality a lot. I use it in broad terms – I think that the work that we call Customer Support, Customer Success, Customer Service, and so on, all fall under this same umbrella. Before I worked for Automattic. Today is my fifth wedding anniversary (Happy Anniversary, Doc! This was a table of maybe twelve diners? It was a...

sandymcfadden.com

Work – Sandy McFadden

https://sandymcfadden.com/category/work

Family Man and Happiness Engineer at Automattic. For the past while I’ve been thinking a lot about what it means to provide awesome support. While there are many aspects to that question I believe at the most basic level is to ensure you are there. Make it so your users can reach you easily and in a timely manner. At Automattic we’re pretty well known for having very flexible schedules. In The Year Without Pants. August 26, 2016. It is amazing how fast this past month has gone by. I had to look back.

chaselivingston.me

podcast – Chase Livingston's Blog

https://chaselivingston.me/tag/podcast

Chase Livingston's Blog. I spent this past weekend staffing the WordPress.com Happiness Bar at Podcast Movement 2014. In Dallas, TX. It was a great event, especially since this was the first time it was ever held! August 19, 2014. Leave a comment on Podcast Movement 2014. Support Driven Episode 7: Andrew Spittle. Support Driven Episode 7: Andrew Spittle. This episode of the Support Driven podcast features none other than my team lead, Andrew Spittle. March 7, 2014. The iPhone 6s Plus.

allnarfedup.com

OS X – All Narfed Up

https://allnarfedup.com/category/computers/os-x

Words and photography by Bryan Villarin. All posts tagged with Automattic. Last Updated: February 1, 2016. Last Updated: November 7, 2015. From when I used Windows. Outdated. Posts I’ve written about TaskPaper. Posts I’ve written about Things, task management software by Cultured Code. A huge list of links to posts. Follow Blog via Email. Enter your email address to follow this blog and receive notifications of new posts by email. Follow All Narfed Up on WordPress.com. TaskPaper 3: Fold and Focus. Openin...

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Andrew Spittle | A Happiness Engineer at Automattic.

A Happiness Engineer at Automattic. There’s no way to make a web page with a full-screen content-obscuring ad anything other than a shitty experience. John Gruber’s comment. On a linked list item about improving the mobile web. Related. May 17, 2015. My list of books to read is immense, and only keeps growing at a rate which outpaces my reading speed. That means there are many canonical books that I’ve never read. In the last week and a half I picked two of them off the list, and loved both. May 16, 2015.

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