api.zopim.com

$zopim.livechat - Javascript API

Zopim Live Chat API. The Javascript API lets you customize various aspects of the Zopim Live Chat Widget. You can use a different color scheme on a special marketing page, set the widget language based on the user’s preferences and much more. Ask our friendly customer support team, or visit https:/ zopim.zendesk.com. API calls must be inserted after the Live Chat Script and wrapped within $zopim(function() { . }). Some API calls are unavailable for accounts using the Lite package. Set the widget language.

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$zopim.livechat - Javascript API | api.zopim.com Reviews

<META> DESCRIPTION

Zopim Live Chat API. The Javascript API lets you customize various aspects of the Zopim Live Chat Widget. You can use a different color scheme on a special marketing page, set the widget language based on the user’s preferences and much more. Ask our friendly customer support team, or visit https:/ zopim.zendesk.com. API calls must be inserted after the Live Chat Script and wrapped within $zopim(function() { . }). Some API calls are unavailable for accounts using the Lite package. Set the widget language.

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$zopim.livechat - Javascript API | api.zopim.com Reviews

https://api.zopim.com

Zopim Live Chat API. The Javascript API lets you customize various aspects of the Zopim Live Chat Widget. You can use a different color scheme on a special marketing page, set the widget language based on the user’s preferences and much more. Ask our friendly customer support team, or visit https:/ zopim.zendesk.com. API calls must be inserted after the Live Chat Script and wrapped within $zopim(function() { . }). Some API calls are unavailable for accounts using the Lite package. Set the widget language.

INTERNAL PAGES

api.zopim.com

1

$zopim.livechat.badge - Javascript API

https://api.zopim.com/files/meshim/widget/controllers/liveChatAPI/Badge-js.html

Customize and control the chat badge. Customize and control the chat badge. Set the layout of the chat badge. Set the image displayed on the chat badge. Set the color of the chat badge. Set the text displayed on the chat badge. Show the chat badge. Hide the chat badge. Set the layout of the chat badge. Name of the layout (string). Image right (Image on right, text on left). Image left (Image on left, text on right). Image only (Image only). Text only (Text only). Set the image displayed on the chat badge.

2

$zopim.livechat.cookieLaw - Javascript API

https://api.zopim.com/files/meshim/widget/controllers/liveChatAPI/CookieLawAPI-js.html

Enable EU Cookie Law (e-Privacy Directive) compliance modes. These functions must be inserted immediately after the Zopim Live Chat Script. Enable EU Cookie Law (e-Privacy Directive) compliance modes. Display a notice that cookies are used the first time the visitor opens the chat window. Disable the live chat widget and do not store cookies until the visitor explicitly allows the use of cookies. NORUN script $zopim(function() { $zopim.livechat.cookieLaw.comply(); }); /script. Generated by Natural Docs.

3

$zopim.livechat.button - Javascript API

https://api.zopim.com/files/meshim/widget/controllers/liveChatAPI/Button-js.html

Customize and control the chat button. Customize and control the chat button. Set the color of the widget. Configure whether the chat button is displayed when the account is offline. Hide the chat button. Show the chat button. Set the vertical offset of the chat button from the edge of the browser window. Set the vertical offset of the chat button on mobile from the edge of the browser window. Set the horizontal offset of the chat button from the edge of the browser window. Set position of the chat button.

4

$zopim.livechat.prechatForm - Javascript API

https://api.zopim.com/files/meshim/widget/controllers/liveChatAPI/PreChatForm-js.html

Customize the pre-chat form. Customize the pre-chat form. Set the greeting message displayed on the pre-chat form. Set the greeting message displayed on the pre-chat form. A string to be used. Script $zopim(function() { $zopim.livechat.prechatForm.setGreetings('Please introduce yourself.'); }); /script. Generated by Natural Docs. Set the greeting message displayed on the pre-chat form.

5

$zopim.livechat.offlineForm - Javascript API

https://api.zopim.com/files/meshim/widget/controllers/liveChatAPI/OfflineForm-js.html

Customize the offline form. Customize the offline form. Set the greeting message displayed on the offline form. Set the greeting message displayed on the offline form. A string to be used. Script $zopim(function() { $zopim.livechat.offlineForm.setGreetings('We are currently offline. Please leave us a message.'); }); /script. Generated by Natural Docs. Set the greeting message displayed on the offline form.

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Comment Créer un Live Chat avec Zopim sur WordPress

http://wpscouts.com/creer-live-chat-avec-zopim-sur-wordpress

Comment Créer un Live Chat avec Zopim sur WordPress. Comment Créer un Live Chat avec Zopim sur WordPress. Très souvent, le visiteur et potentiel client a une question ou deux qu’il souhaiterait poser au propriétaire du site avant d’acheter un produit (si c’est un site ecommerce) ou lorsqu’il rencontre une difficulté quelconque (dans un tutoriel, mauvais affichage du site, etc.). C’est ce que l’on va voir aujourd’hui avec un outil dont vous avez peut-être déjà entendu parler : Zopim. Ce plugin vous permet...

blog.zopim.com

We Love Live Chat And You Should Too

https://blog.zopim.com/2015/04/30/we-love-live-chat-and-you-should-too

We Love Live Chat And You Should Too. April 30, 2015. It’s the end of the month and you have to settle your credit card bill. Instinctively, you log onto your bank’s website, click a few buttons and review your statement. To your horror, the bank has imposed an unknown maintenance charge on your account and your immediate reaction is to confront them about it. Of the unknown maintenance charge to the customer support agent at the other end of the chat. Find live chat helpful and 46%. There are many more ...

blog.zopim.com

5 Ways Customer Interaction Can Improve Your Business

https://blog.zopim.com/2015/05/11/5-ways-customer-interaction-can-improve-your-business

5 Ways Customer Interaction Can Improve Your Business. May 11, 2015. No plan survives first contact with the enemy . Similarly, few businesses can survive the first contact with a customer if they aren’t well prepared. Smart entrepreneurs and business owners should know that as soon as they open their doors to customers, they are subjected to changes in the very fabric of their business. 1 Improved Customer Satisfaction. While you can try and guess what the customer needs from your service reps, only int...

zopim.com

Zendesk Chat - Premium

https://www.zopim.com/premium

Sales Increase conversion rates. Engagement Proactive chat in the moment. Analytics Chat and agent metrics. Customization Make it look the way you want. Scale Manage your team's workflow. Mobile Chat on your phone. Thank you for signing up! You should receive a signup email in your inbox shortly :). An error occured while creating your account. Please contact support@zopim.com. Deliver exceptional customer service and proactive engagement while growing your business. We’ll contact you for a demo. Build y...

zopim.com

Zendesk Chat - Security Policy

https://www.zopim.com/security

Sales Increase conversion rates. Engagement Proactive chat in the moment. Analytics Chat and agent metrics. Customization Make it look the way you want. Scale Manage your team's workflow. Mobile Chat on your phone. Thank you for signing up! You should receive a signup email in your inbox shortly :). An error occured while creating your account. Please contact support@zopim.com. Referral Terms of Service. Reseller Terms of Service. Secure Chat Sessions / User Data. Zopim's dedicated servers are located at...

zopim.com

Zopim - Login

https://www.zopim.com/account

Sign Up For a Free Account. I agree to the Terms of Service. Thank you for signing up! You should receive a signup email in your inbox shortly :). Password Reset Email Sent. You should receive an email containing instructions for resetting your password shortly. Referral Terms of Service. Reseller Terms of Service.

blog.zopim.com

Online Customer Support: Make it Personal, Make it Memorable - Zopim Live Chat Blog

https://blog.zopim.com/2013/07/02/online-customer-support-make-it-personal-make-it-memorable

Online Customer Support: Make it Personal, Make it Memorable. July 2, 2013. In the digital age, everything is about efficiency. Customers are unwilling to hold the phone and listen to lounge music for more than 10 seconds, much less 15 hours. Self-checkouts and F.A.Q. lists are often chosen over the more traditional analogue options. In general, customer interactions should aim to be quick, painless, and yet still outstanding minimal intervention, maximum customer satisfaction. Have a Bit of Fun. It&#821...

blog.zopim.com

Agent Reports - Track Your Teams’ Performance

https://blog.zopim.com/2015/04/23/agent-reports-track-your-teams-performance

Agent Reports – Track Your Teams’ Performance. April 23, 2015. When we launched Analytics. Back in 2014, it was a breakthrough. We provided users with insight into their chats where they came from, how long they lasted and how many were missed. Our customers were able to use this new data to plan their live chat schedules. Agent Reports (a part of the new Zopim Premium Plan. How Are Your Agents Performing? To get started, access Agent Reports by clicking on the Analytics. Tab in the Dashboard. This repor...

blog.zopim.com

Introducing Premium — Better Live Chat at Scale

https://blog.zopim.com/2015/04/16/introducing-premium-better-live-chat-at-scale

Introducing Premium Better Live Chat at Scale. April 16, 2015. Customer service is all about the connection forged between a support agent and his customer. That’s where Zopim excels, letting you chat in real-time with your web visitors. In the past year, our designers and product managers have been working closely with customers, trying to understand the challenges they face and developing solutions. That can make their customer service operations more efficient. Maxbutton id=”16″]. Here’s what we’re in...

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Zopim Live Chat API. The Javascript API lets you customize various aspects of the Zopim Live Chat Widget. You can use a different color scheme on a special marketing page, set the widget language based on the user’s preferences and much more. Ask our friendly customer support team, or visit https:/ zopim.zendesk.com. API calls must be inserted after the Live Chat Script and wrapped within $zopim(function() { . }). Some API calls are unavailable for accounts using the Lite package. Set the widget language.

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