ASTERIA-SOLUTIONS.COM

Asteria Operations Central Management OCM CC:SP CCU Collaborative Services CS

The simplest way to maintain. Your CC:SP (CosmoCall Universe). Manage your platform in a quicker, safer and smarter way with Operations Central Management for CC:SP. Call Center Agents Scoring. Tailored for your business needs. Find out how you can monitor your agents’ performance and improve your service quality CS Quality Management. Save money, time. A wide range of solutions and services managed by a team of experts to assit you in your IT projects. CC:SP integration (formerly CosmoCall Universe).

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Asteria Operations Central Management OCM CC:SP CCU Collaborative Services CS | asteria-solutions.com Reviews

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The simplest way to maintain. Your CC:SP (CosmoCall Universe). Manage your platform in a quicker, safer and smarter way with Operations Central Management for CC:SP. Call Center Agents Scoring. Tailored for your business needs. Find out how you can monitor your agents’ performance and improve your service quality CS Quality Management. Save money, time. A wide range of solutions and services managed by a team of experts to assit you in your IT projects. CC:SP integration (formerly CosmoCall Universe).

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Asteria Operations Central Management OCM CC:SP CCU Collaborative Services CS | asteria-solutions.com Reviews

https://asteria-solutions.com

The simplest way to maintain. Your CC:SP (CosmoCall Universe). Manage your platform in a quicker, safer and smarter way with Operations Central Management for CC:SP. Call Center Agents Scoring. Tailored for your business needs. Find out how you can monitor your agents’ performance and improve your service quality CS Quality Management. Save money, time. A wide range of solutions and services managed by a team of experts to assit you in your IT projects. CC:SP integration (formerly CosmoCall Universe).

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asteria-solutions.com

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Asteria - Collaborative Services - Quality Management

http://www.asteria-solutions.com/cs_qm.aspx

CS Quality Management is an application that allows you to manage and improve the quality of your agents through an evaluation and reporting system adapted to your business. Intelligent use of CC:SP recordings which are directly linked to evaluations. Flexible and fully configurable score cards. Real-time and historic reports on all aspects of the call center’s quality. Multi-tenants tool with score cards and quality benchmarks specific to each Tenant. Designed specifically for CC:SP.

2

Asteria - Custom application development

http://www.asteria-solutions.com/solutions.aspx

WebApp 2.0 application development, that strictly complies with your requirements and needs. With Microsoft .net Framework, jQuery, Dhtmlx, Sencha,. and others advanced technologies, our engineers design your software with the most innovative techniques combined with large development and support cycles. Business solutions, software for thin client. Specific application and software development. SOA solutions (Service Oriented Architecture). Development of SaaS platforms (Software as a Service).

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Asteria - Operations Central Management (OCM)

http://www.asteria-solutions.com/ocm.aspx

Discover OCM, Enjoy a CCU exclusive product. With high performance and efficiency. OCM suite is a full-featured, carrier-class operations management solution made exclusively for Enghouse CC:SP (Contact Center: Service Provider formerly CosmoCall Universe). It has been built by CC:SP platform managers, users and experts by gathering and mastering several technologies. OCM is the unique CCU-dedicated operations management solution. Learn more about OCM.

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Asteria Operations Central Management OCM CC:SP CCU Collaborative Services CS

http://www.asteria-solutions.com/index.aspx

The simplest way to maintain. Your CC:SP (CosmoCall Universe). Manage your platform in a quicker, safer and smarter way with Operations Central Management for CC:SP. Call Center Agents Scoring. Tailored for your business needs. Find out how you can monitor your agents’ performance and improve your service quality CS Quality Management. Save money, time. A wide range of solutions and services managed by a team of experts to assit you in your IT projects. CC:SP integration (formerly CosmoCall Universe).

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Asteria - CC:SP Integration

http://www.asteria-solutions.com/ccu.aspx

CC:SP integration (formerly CosmoCall Universe). Cloud Contact Center technology. Asteria's engineers have a long experience in :. CCU platform deployment and administration. Custom application development and CCU plugins. Asteria 2014. Imm Le 45, B20 - Montplaisir Tunis - Tunisia.

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Asteria Operations Central Management OCM CC:SP CCU Collaborative Services CS

The simplest way to maintain. Your CC:SP (CosmoCall Universe). Manage your platform in a quicker, safer and smarter way with Operations Central Management for CC:SP. Call Center Agents Scoring. Tailored for your business needs. Find out how you can monitor your agents’ performance and improve your service quality CS Quality Management. Save money, time. A wide range of solutions and services managed by a team of experts to assit you in your IT projects. CC:SP integration (formerly CosmoCall Universe).

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