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“I, Robot” – there is no such thing as ‘Customer Self-Service’ | Chess and the Art of Enterprise Architecture
https://enterprisechess.com/2015/02/08/i-robot-there-is-no-such-thing-as-customer-self-service
Chess and the Art of Enterprise Architecture. About this blog and its author. Free excerpt of Chess and the Art of Enterprise Architecture available. New ‘On Slippery Ice’ column at EAPJ: “The (Forgotten) Other Half of SOA” →. 8220;I, Robot” – there is no such thing as ‘Customer Self-Service’. February 8, 2015. Recently, Samuel Holcman published the short Outside-In vs. Inside-Out in Enterprise Architecture. Document and announced it on LinkedIn. Roles, but also around these ‘. These simple views more or...
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