kivagroup.com
Respect™ Telebanking IVR - Service Delivery & Contact Management - CRM/CEM Solutions for Banks & Credit Unions - Kiva Group - KIVA Group
http://www.kivagroup.com/telebanking-ivr.html
Unified Sales and Service Management. Hear from our clients. Read more about our solutions. Get a glimpse of our software. Take back control of your IVR! The solution provides the following customer service and administrative functions:. Custom Voice and Multi-language Selections. Voice Menus and Touch Tone Phone Controls. Text-to-speech and Automated Speech Recognition. Unified Customer Contact Database. Alerts and Escalation Notices. Supports More than 90 Financial Transactions.
kivagroup.com
Performance & Incentives Solution - CRM/CEM Solutions for Banks & Credit Unions - Sales Management Software for Banks - KIVA Group
http://www.kivagroup.com/performance-incentives.html
Unified Sales and Service Management. Hear from our clients. Read more about our solutions. Get a glimpse of our software. Tower Federal Credit Union Deployment Profile. Incentive payments are automatically calculated by the Respect Performance and Incentives module based on customized rules you have defined during the planning process; interfaces to HR and payroll systems allow for an automated feed into payroll processing.
kivagroup.com
Case Management Software - Sales & Service Management Module - CRM/CEM Software for Banks & Credit Unions - KIVA Group - KIVA Group
http://www.kivagroup.com/case-management.html
Unified Sales and Service Management. Hear from our clients. Read more about our solutions. Get a glimpse of our software. First American Bank Deployment Profile. With this unified Sales and Service Management (uSSM) module, your institution can establish a uniform process for promptly responding to customer requests, resolving issues and providing personalized customer care regardless of how an inquiry comes in (i.e. from the branch, mobile device, web, etc.).
kivagroup.com
Business Development - CEM Solutions for Banks & Credit Unions - Credit Union CRM Solutions - KIVA Group - KIVA Group
http://www.kivagroup.com/business-development.html
Unified Sales and Service Management. Hear from our clients. Read more about our solutions. Get a glimpse of our software.
kivagroup.com
KIVA Group Blog - Software Resources for Banks & Credit Unions - KIVA Group CRM/CEM for Banks & Credit Unions - KIVA Group
http://www.kivagroup.com/resources.html
Unified Sales and Service Management. Best Practice vs. Best Practical Performance Approach to CRM. July 15, 2016. What is a "best practice" really? By definition, it is the most efficient and effective way of accomplishing a task, based on a repeatable process or set of procedures that have been proven over time. What defines a great Customer Experience? April 15, 2016. Silos, CEOs and CRM. April 8, 2016. So you generate a bunch of leads and referrals, what then? October 31, 2014. Page 1 of 5.
kivagroup.com
Sales Management Software - Credit Union CRM Solutions - Sales Management Software for Banks - Kiva Group - KIVA Group
http://www.kivagroup.com/sales-management.html
Unified Sales and Service Management. Hear from our clients. Read more about our solutions. Get a glimpse of our software.
kivagroup.com
KIVA Group News - CRM/CEM Solutions for Banks & Credit Unions - Bank Call Center Solutions - Teller Solutions for Credit Unions - KIVA Group
http://www.kivagroup.com/news-events.html
Unified Sales and Service Management. For media inquiries,. X69;nfo@kivagroup.com. KIVA Group will be attending AFT's Spring Summit this March 13th thru 15th in Orlando, FL. March 8, 2016. KIVA Group will be returning to AFT's Spring Summit this March 13th thru 15th in Orlando, FL. Read more. Attendees of the April 2, 2013 "Boosting Sales Quality" webinar featuring One Nevada Credit Union (ONCU). April 2, 2013. To access a recording of the session.
kivagroup.com
KIVA Group Partners - CRM/CEM Solutions for Banks & Credit Unions - IBM, Altitude, Questronix - Kiva Group, Inc. - KIVA Group
http://www.kivagroup.com/partners.html
Unified Sales and Service Management. Hear from our partners. KIVA Partnerships and Alliances. Since our inception in 1995, we have designed and marketed products for the global market. As an essential part of that effort, we have forged partnerships with other industry leading technology companies in North America, Europe, the Middle East, Latin America and Southeast Asia to offer clients the most comprehensive infrastructure and integrated financial services applications. Started to create and promote ...
kivagroup.com
Product Videos - CRM/CEM for Banks & Credit Unions - CRM Suite Product Videos - Kiva Group, Inc. - KIVA Group
http://www.kivagroup.com/product-videos.html
Unified Sales and Service Management. Hear from our clients. Read more about our solutions. Get a glimpse of our software. KIVA Respect Multi-Channel Marketing Software. Wouldn’t it be great if you could adjust marketing messages and terms of offers on the fly across all of your delivery channels? How about having the ability to track the results of your campaigns in real-time? Click here to view the demo. KIVA Respect unified Teller Software. Click here to view the demo. Click here to view the demo.
kivagroup.com
Sales & Service Software for Banks & Credit Unions - CRM/CEM Applications Suite - Multi-Channel Software for Banks & Credit Unions - KIVA Group
http://www.kivagroup.com/our-solutions.html
Unified Sales and Service Management. Hear from our clients. Read more about our solutions. Get a glimpse of our software. Are you striving to achieve consistency in your response to customers and the delivery of information across all retail delivery channels? Do you want the ability to seamlessly transition members in real-time from one channel to another to complete an application or speed resolution of an inquiry without asking them for redundant information? As part of the natural flow. Our KIVA Res...
