lagercrm.typepad.com
Series of Tubes: Books
http://lagercrm.typepad.com/seriesoftubes/books
CRM, fine drinkables, and whatever else I feel like spouting off about. Subscribe to this blog's feed. The Software Insiders Point of View. Lots of really sharp minds contribute here. Ray Wang, John Ragsdale, Esteban Kolsky, and several people I should get to know. Speech Technology Magazine Blog. When the voices in your head come from machines . Help craft the next step in customer dialogue. I'm a journalist, consultant and software industry analyst. The Onion - America's Finest News Source. I spend a f...
lagercrm.typepad.com
Series of Tubes: Travel
http://lagercrm.typepad.com/seriesoftubes/travel
CRM, fine drinkables, and whatever else I feel like spouting off about. Subscribe to this blog's feed. The Software Insiders Point of View. Lots of really sharp minds contribute here. Ray Wang, John Ragsdale, Esteban Kolsky, and several people I should get to know. Speech Technology Magazine Blog. When the voices in your head come from machines . Help craft the next step in customer dialogue. I'm a journalist, consultant and software industry analyst. The Onion - America's Finest News Source. To The tool...
lagercrm.typepad.com
Series of Tubes: The word from Microsoft Convergence
http://lagercrm.typepad.com/seriesoftubes/2008/03/the-word-from-m.html
CRM, fine drinkables, and whatever else I feel like spouting off about. Subscribe to this blog's feed. The Software Insiders Point of View. Lots of really sharp minds contribute here. Ray Wang, John Ragsdale, Esteban Kolsky, and several people I should get to know. Speech Technology Magazine Blog. When the voices in your head come from machines . Help craft the next step in customer dialogue. I'm a journalist, consultant and software industry analyst. The Onion - America's Finest News Source. To The tool...
lagercrm.typepad.com
Series of Tubes: Archives
http://lagercrm.typepad.com/seriesoftubes/archives.html
CRM, fine drinkables, and whatever else I feel like spouting off about. Subscribe to this blog's feed. The Software Insiders Point of View. Lots of really sharp minds contribute here. Ray Wang, John Ragsdale, Esteban Kolsky, and several people I should get to know. Speech Technology Magazine Blog. When the voices in your head come from machines . Help craft the next step in customer dialogue. I'm a journalist, consultant and software industry analyst. The Onion - America's Finest News Source.
lagercrm.typepad.com
Series of Tubes: Games
http://lagercrm.typepad.com/seriesoftubes/games
CRM, fine drinkables, and whatever else I feel like spouting off about. Subscribe to this blog's feed. The Software Insiders Point of View. Lots of really sharp minds contribute here. Ray Wang, John Ragsdale, Esteban Kolsky, and several people I should get to know. Speech Technology Magazine Blog. When the voices in your head come from machines . Help craft the next step in customer dialogue. I'm a journalist, consultant and software industry analyst. The Onion - America's Finest News Source. May 25, 2008.
lagercrm.typepad.com
Series of Tubes: Adventures In TV Buying
http://lagercrm.typepad.com/seriesoftubes/2008/05/adventures-in-t.html
CRM, fine drinkables, and whatever else I feel like spouting off about. Subscribe to this blog's feed. The Software Insiders Point of View. Lots of really sharp minds contribute here. Ray Wang, John Ragsdale, Esteban Kolsky, and several people I should get to know. Speech Technology Magazine Blog. When the voices in your head come from machines . Help craft the next step in customer dialogue. I'm a journalist, consultant and software industry analyst. The Onion - America's Finest News Source. May 25, 2008.
lagercrm.typepad.com
Series of Tubes: End-User Adoption
http://lagercrm.typepad.com/seriesoftubes/2007/11/end-user-adopti.html
CRM, fine drinkables, and whatever else I feel like spouting off about. Subscribe to this blog's feed. The Software Insiders Point of View. Lots of really sharp minds contribute here. Ray Wang, John Ragsdale, Esteban Kolsky, and several people I should get to know. Speech Technology Magazine Blog. When the voices in your head come from machines . Help craft the next step in customer dialogue. I'm a journalist, consultant and software industry analyst. The Onion - America's Finest News Source. But I'll be...
erpsoftware360.com
Top 20 ERP Blogs for 2007
http://www.erpsoftware360.com/blogs2007.htm
ERP Blogs for 2007. December 31, 2007 by Julian Peterson. While the rise of blogs is nothing new, the value of ERP industry specific blogs dramatically changed in 2007. Bloggers rich with first hand information, strong opinions and a willingness to share have delivered an insight to the ERP software industry not previously available in such a timely and pervasive way. After reviewing over a hundred ERP related blogs, we've cut through the clutter to provide The Top 20 ERP Industry Blogs. This is one of t...
crmblogguy.com
CRM Strategy and Software Categories
http://www.crmblogguy.com/categories.htm
Top 10 Factors Attributed to CRM Implementation Success. Top 10 Factors Attributed to POST CRM Implementation Success. Top 10 Factors Attributed to CRM Implementation Failures. The Business Case For CRM. The Benefits of CRM. The Costs of CRM. An Executive's Guide to Understanding Customer Support Systems. Customer Support Systems Benefits for CSRs. Customer Support Systems Benefits for Support Managers. Customer Support Systems Implementation Pitfalls. Customer Support Systems Post Implementation Pitfalls.
crmblogguy.com
APLICOR CRM & ERP SYSTEM IMPLEMENTATION EXERIENCE
http://www.crmblogguy.com/aplicor.htm
APLICOR CRM and ERP SYSTEM IMPLEMENTATION EXERIENCE. I completed my first Aplicor on-demand CRM software. Implementation for a financial services firm and wanted to share some of the experience and lessons learned. I've previously completed on-demand CRM software implementations for Salesforce.com projects, however, I've not before managed an on-demand accounting software and ERP system so this was a little bit of an eye opener for me. We used a train-the-trainer approach for user training. We also d...