bennettvalleygroup.com

Bennett Valley Group | Customer Loyalty Measurement, Winery Benchmarking

We provide voice of the customer / loyalty surveys for winery, high-technology and professional services firms. Bennett Valley Group consultants have worked in the voice of the customer, brand / total customer experience and loyalty space since 1995 and have expertise in the following areas:. Brand / Total Customer Experience (TCE). Our knowledge, experience and thought leadership will help your organization succeed. We encourage you to aspire. To the highest levels; and we help you ascend.

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goodwin, ross

3610 ●●●●●s Way

San●●●osa , CA, 95405

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ro●●@bennettvalleygroup.com

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goodwin, ross

3610 ●●●●●s Way

San●●●osa , CA, 95405

US

1.70●●●●3124

ro●●@bennettvalleygroup.com

View this contact

null

goodwin, ross

3610 ●●●●●s Way

San●●●osa , CA, 95405

US

1.70●●●●3124

ro●●@bennettvalleygroup.com

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Bennett Valley Group | Customer Loyalty Measurement, Winery Benchmarking | bennettvalleygroup.com Reviews

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We provide voice of the customer / loyalty surveys for winery, high-technology and professional services firms. Bennett Valley Group consultants have worked in the voice of the customer, brand / total customer experience and loyalty space since 1995 and have expertise in the following areas:. Brand / Total Customer Experience (TCE). Our knowledge, experience and thought leadership will help your organization succeed. We encourage you to aspire. To the highest levels; and we help you ascend.

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1 winery surveys

2 brand / tce

3 loyalty measurement

4 about us

5 who we are

6 thought leadership

7 clients

8 testimonials

9 partners

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Bennett Valley Group | Customer Loyalty Measurement, Winery Benchmarking | bennettvalleygroup.com Reviews

https://bennettvalleygroup.com

We provide voice of the customer / loyalty surveys for winery, high-technology and professional services firms. Bennett Valley Group consultants have worked in the voice of the customer, brand / total customer experience and loyalty space since 1995 and have expertise in the following areas:. Brand / Total Customer Experience (TCE). Our knowledge, experience and thought leadership will help your organization succeed. We encourage you to aspire. To the highest levels; and we help you ascend.

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bennettvalleygroup.com

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Clients | Bennett Valley Group

http://bennettvalleygroup.com/clients

Prior to the formation of Bennett Valley Group, we have been consultants to these industries: high-technology, telecom, financial services, and healthcare. Companies we worked with include Wells Fargo, Bank of America, Verizon, HP, Schwab, Ingenix, Symantec, Time Warner Telecom, Dell, and CUNA Mutual Group, to name a few. Bennett Valley Group clients include:. Chateau Montelena (annually since 2009). Vineyard and Winery Management magazine. Designed by Elegant Themes.

2

Thought Leadership | Bennett Valley Group

http://bennettvalleygroup.com/thought-leadership

8220;Tasting Room and Wine Club Survey Provides Benchmarks,”. Vineyard & Winery Management,. To help direct-to-consumer sales managers understand how the performance of their wineries compares to others in key operational metrics of business success. Click to download: Tasting Room and Wine Club Survey Provides Benchmarks Mar-Apr 2014. 8220;Winery Metrics,”. DTC Wine Symposium presentation 2013. Professional, unbiased, statistically relevant, benchmarkable and actionable. 8220;Winery Metrics,”. 2010 Wine...

3

Who We Are | Bennett Valley Group

http://bennettvalleygroup.com/who-we-are

Following HP, Ross worked as a consultant in high-technology industries, telecom, financial services, and healthcare for several marketing research firms. He is also a former California Baldrige Examiner. Currently, Ross is the Managing Partner for Bennett Valley Group, developing customer feedback surveys. He also teaches business classes at College of Marin and Dominican University, and is a sales coach for CustomerCentric Selling workshops. Brad has presented at numerous conferences and written articl...

4

Winery Surveys | Bennett Valley Group

http://bennettvalleygroup.com/winery-direct-to-consumer-insights

Tried doing your own (DYI) survey? Not satisfied with the results? You can’t manage the winery customer relationship experience unless you measure it. Customer relationship metrics (from. Professional, unbiased, statistically relevant, benchmark able and actionable. Surveys) drive Operational metrics (tasting room, wine club, website, social media) which drive business success, and ultimately, your professional success. We provide customer relationship metrics that are. We give you the insights you need ...

5

Brand / Total Customer Experience | Bennett Valley Group

http://bennettvalleygroup.com/brand-total-customer-experience

Brand / Total Customer Experience (TCE). Do you have a total customer experience strategy? Your total customer experience is your brand. At every point of interaction, a customer’s experience adds to your brand reputation, is neutral to it or subtracts from it. Your brand strategy is your total customer experience strategy. TCE Design and Implementation. Designed by Elegant Themes.

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Bennett Valley Group Blog. Friday, November 19, 2010. Creating the Strategy Planning Table. One question that often arises is after the survey results are presented is “how do I create and operationalize a strategic plan, based on the insights gained from the survey? 8221; One of the best tools for this is a strategy planning table, which has these sections: goals, strategies, tactics, and metrics. Several tactics in support of this strategy come to mind. Creation of new work processes to ensure that all...

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Bennett Valley Group | Customer Loyalty Measurement, Winery Benchmarking

We provide voice of the customer / loyalty surveys for winery, high-technology and professional services firms. Bennett Valley Group consultants have worked in the voice of the customer, brand / total customer experience and loyalty space since 1995 and have expertise in the following areas:. Brand / Total Customer Experience (TCE). Our knowledge, experience and thought leadership will help your organization succeed. We encourage you to aspire. To the highest levels; and we help you ascend.

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Bennett Valley JewelersSonoma County Jewelry, Rolex Watches, Watch Repair. Login to your Account. Do not have an account yet? I lost my password. Please email it to me. Looking for something specific? Welcome to Bennett Valley Jewelers. 2700 Yulupa Ave Santa Rosa, CA 95405. Fine Watches, Engagement Rings, Custom Jewelry and Repairs. Custom Design and Manufacturing. We also perform additional services, which include:. 2015 Bennett Valley Jewelers. Website by RedGrey Concepts.

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