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big speech data analytics for contact centers

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big speech data analytics for contact centers
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Home | BISON | bison-project.eu Reviews

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big speech data analytics for contact centers

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Related products | BISON

http://bison-project.eu/related-products

Peech data analytics for c on. Tact centers - BISON. European Horizon 2020 project No. 645323. Speech Analytics Solution (SPAS Solution). Offers a comprehensive set of speech analytics tools including advanced graphical user interfaces, for. Identification and analysis of critical places in calls. Mining of detailed statistics from all calls. Mining of key information about customer. Evaluation of operator’s efficiency in a team context. Big speech data analytics for contact centers - BISON.

2

Project | BISON

http://bison-project.eu/project

Peech data analytics for c on. Tact centers - BISON. European Horizon 2020 project No. 645323. User requirements and feedback. Information mining for business. Integration and system testing. Legal, ethical and societal issues. Due Date (in months). SmallBison preliminary feedback analysis and recommendations for bigBison. Summary and analysis of user feedback. Data planning and management I. Data planning and management II. Data planning and management III. Public speech data for CC operations. Planned ...

3

Public relations | BISON

http://bison-project.eu/public-relations

Peech data analytics for c on. Tact centers - BISON. European Horizon 2020 project No. 645323. BISON leaflet [ PDF. BISON poster [ PDF. Presented at the Multilingual Digital Single Market. 2015 Summit in Riga, Latvia. Watch your mouth: The call center software that knows what you want before you finish speaking. Source: http:/ www.zdnet.com/article/watch-your-mouth-the-call-center-software-that-knows-what-you-want-before-youve-finished-speaking/. C=A160624 150320 brno-zpravy mav.

4

Demonstrations | BISON

http://bison-project.eu/demonstrations

Peech data analytics for c on. Tact centers - BISON. European Horizon 2020 project No. 645323. Big speech data analytics for contact centers - BISON. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 645323.

5

Partners | BISON

http://bison-project.eu/partners

Peech data analytics for c on. Tact centers - BISON. European Horizon 2020 project No. 645323. Phonexia s.r.o. Http:/ www.myforce.be. Ebos Luxembourg S.A. Http:/ www.comczech.cz. Telefónica Móviles S.A. Http:/ www.movistar.com. Brno University of Technology. Http:/ speech.fit.vutbr.cz. Http:/ bison.apice.unibo.it. Big speech data analytics for contact centers - BISON. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 645323.

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voiceinspector.com voiceinspector.com

Voice Biometry and Speech Recognition Technologies - Phonexia

http://www.voiceinspector.com/references

Our customers are spread worldwide:. Governmental security and defense agencies. Call centers and audio archives. IT integrators in domains above. Our partners are authorized and trained to provide our technologies and solutions in most countries of the world (see map). References for speech processing technologies. With respect to the field we work in, we are not allowed to share most of the references. Here are a few examples of references. More references will be provided on request. The Best Cooperat...

speech.fit.vutbr.cz speech.fit.vutbr.cz

Speech Processing Group | Brno University of Technology, Faculty of Information Technology

http://speech.fit.vutbr.cz/short-news

Brno University of Technology, Faculty of Information Technology. We are on Facebook. Submitted on April 20, 2016. This 'short news' section is discontinued, starting from April 2016, we are switching to Facebook: https:/ www.facebook.com/BUT-Speech-212842602429200/. BUT recognizer for noise and reverberated environments among the world's best. Submitted on October 27, 2015. The crucial thing is to make the daty as messy as possible! Tetsuji Ogawa, Harish Mallidi and Ruizhi Li in Brno. In Austria, some 2...

phonexia.cz phonexia.cz

Voice Biometry and Speech Recognition Technologies - Phonexia

http://www.phonexia.cz/references

Our customers are spread worldwide:. Governmental security and defense agencies. Call centers and audio archives. IT integrators in domains above. Our partners are authorized and trained to provide our technologies and solutions in most countries of the world (see map). References for speech processing technologies. With respect to the field we work in, we are not allowed to share most of the references. Here are a few examples of references. More references will be provided on request. The Best Cooperat...

phonexia.com phonexia.com

Voice Biometry and Speech Recognition Technologies - Phonexia

http://www.phonexia.com/references

Our customers are spread worldwide:. Governmental security and defense agencies. Call centers and audio archives. IT integrators in domains above. Our partners are authorized and trained to provide our technologies and solutions in most countries of the world (see map). References for speech processing technologies. With respect to the field we work in, we are not allowed to share most of the references. Here are a few examples of references. More references will be provided on request. The Best Cooperat...

speech.fit.vutbr.cz speech.fit.vutbr.cz

Projects | Speech Processing Group

http://speech.fit.vutbr.cz/projects

Brno University of Technology, Faculty of Information Technology. Existing speech signal processing technologies are inadequate for most noisy or degraded speech signals that are important to military intelligence. The Robust Automatic Transcription of Speech (RATS) program is creating algorithms and software for performing the following tasks on potentially speech-containing signals received over communication channels that are extremely noisy and/or highly distorted: Speech Activity Detection (SAD)...

joanserra.weebly.com joanserra.weebly.com

Projects - Joan Serrà

http://joanserra.weebly.com/projects.html

2015-2017): Big speech data analytics for contact centers. 2013-2015): Multiparametric analysis of image, clinical data and therapy for the optimization of cognitive rehabilitation on TBI. Spanish Government, Ministry of Economy and Competitiveness: TIN-2012-38450-C03-03. 2012-2015): Practice and performance analysis inspiring social education. 2012-2014): Worth playing: digital games for active and positive ageing. CSIC General Foundation and Obra Social La Caixa: "Proyecto cero" on ageing 2011. 2012): ...

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Peech data analytics for c on. Tact centers - BISON. European Horizon 2020 project No. 645323. Contact centers (CC) are an important business for Europe: 35,000 contact centers generate 3.2 Million jobs ( 1% of Europe’s active population). A typical CC produces a wealth of multilingual spoken data that is nowadays mined by humans (CC agents and supervisors) or by rudimentary technical means. Business indicators and values for the market were instrumental for the definition of the project and will be cruc...

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