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Concursive Fusion: November 2007
http://concursive.blogspot.com/2007_11_01_archive.html
THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Monday, November 26, 2007. Red Hat's blessing of Sun Java: No longer any excuse for open source developers not to use Java. Google's Android: Open Source Phones and CRM. Google’s recent announcement of Android, the open source development platform for mobile devices, is a fascinating new move in mobile software and as I see it, an important step in the ongoing evolution of next generation CRM (Customer Relationship Management). Now I’m not offici...
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Concursive Fusion: Building a Community Around Customers
http://concursive.blogspot.com/2008/04/building-community-around-customers.html
THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Monday, April 21, 2008. Building a Community Around Customers. John Jantsch from Duct Tape Marketing. One of the sites we listed on the blog roll last week, wrote an interesting piece on customer focus during a recession. Similar to the post I wrote. Recently, John points out the importance of strengthening customer relationships to push through a recession. THANK YOU FOR YOUR BLOG DEAR. January 24, 2009 at 12:35 AM. The systems that a business utiliz...
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Concursive Fusion: Concursive in The Wall Street Journal
http://concursive.blogspot.com/2008/04/concursive-in-wall-street-journal.html
THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Tuesday, April 1, 2008. Concursive in The Wall Street Journal. If you picked up a copy of The Wall Street Journal. Today, or checked online, you might have come across an article featuring Concursive employee, Chris Pearsall. You can read the full article here. We believe in the Concursive corporate culture and are all very happy to have Chris on board as part of our team. Subscribe to: Post Comments (Atom). Alex Fletcher's Open Source Unleashed.
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Concursive Fusion: Want to grow your business? Think beyond the sale
http://concursive.blogspot.com/2008/01/want-to-grow-your-business-think-beyond.html
THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Friday, January 25, 2008. Want to grow your business? Think beyond the sale. The other day I was speaking to a small business owner. They told me that using Concourse Suite was helping them manage sales leads, and I was asking them about the steps beyond the sale and how they were using the CRM and other capabilities, and what processes they had introduced. We're just looking to grow," was the response. I was stunned. Relationships are key: when a comp...
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Concursive Fusion: March 2008
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THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Tuesday, March 25, 2008. Adding Personalized Value with CRM Software. In a recent piece for Destination CRM on the benefits of personalization within marketing. As the CMO for a CRM software company, this article seemed especially relevant to discuss. At Concursive. This is the approach we had with ConcourseSuite 5.0. To increase value in the sales cycle, our tool aids in capturing information from multiple sources, including websites/contact forms, an...
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Concursive Fusion: Concursive joins the ZipTie Open Network Alliance (ZONA)
http://concursive.blogspot.com/2008/03/concursive-joins-ziptie-open-network.html
THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Wednesday, March 12, 2008. Concursive joins the ZipTie Open Network Alliance (ZONA). Today Concursive is proud to announce that it has become a part of the ZipTie Open Network Alliance. A group dedicated to those very ideals in open source software. ZONA is an alliance for the network monitoring and management community. How does Concursive, best known as a CRM vendor fit in? THANK YOU FOR YOUR BLOG DEAR. January 24, 2009 at 12:36 AM.
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Concursive Fusion: Social networking and CRM: Are you engaging with your customers correctly?
http://concursive.blogspot.com/2008/03/social-networking-and-crm-are-you.html
THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Thursday, March 6, 2008. Social networking and CRM: Are you engaging with your customers correctly? As social networking becomes more commonplace, it is steadily creeping into the business environment. Companies have their own Facebook networks, MySpace groups, and use LinkedIn and Plaxo for recruiting and business networking. However, linking together social networks and managing business relationships is still a work in progress. Concursive joins the...
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Concursive Fusion: January 2008
http://concursive.blogspot.com/2008_01_01_archive.html
THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Friday, January 25, 2008. Want to grow your business? Think beyond the sale. The other day I was speaking to a small business owner. They told me that using Concourse Suite was helping them manage sales leads, and I was asking them about the steps beyond the sale and how they were using the CRM and other capabilities, and what processes they had introduced. We're just looking to grow," was the response. I was stunned. Relationships are key: when a comp...
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Concursive Fusion: Use CRM to Identify Customers for Better Service, Not Zero Service
http://concursive.blogspot.com/2008/02/use-crm-to-identify-customers-for.html
THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Monday, February 4, 2008. Use CRM to Identify Customers for Better Service, Not Zero Service. David Sims ran an insightful article in TMCnet a few weeks ago, discussing why " Firing customers is a bad idea. Sims cites a study from the Wharton school that disproves the common, and in my opinion incorrect, philosophy of shedding your less valuable customers to increase profitability. Sims brings up the point that CRM technology can be utilized to analyze...
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Concursive Fusion: December 2007
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THOUGHTS ON THE FUSION OF SOCIAL NETWORKING AND CRM. Friday, December 21, 2007. A Look Back at 2007: Open Source and Social Networking. I noticed that Mashable, the largest social networking news blog, ran a piece on “ Best of 2007: Trends That Shaped the Web. We’ll be off for the next few days- Happy Holidays from all of us at Concursive! Wednesday, December 19, 2007. Interoperability in Open Source. Last week was an exceptionally busy week for Concursive: launching our new website, announcing our name ...