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About | Preact

http://www.preact.com/company

Preact provides health metrics tailored to each user and account by logging detailed session-level usage of web usage, mobile applications, and server activity. It identifies which of your customers are likely to churn, renew or upgrade by analyzing product usage patterns and operational data using big data, behavioral science and machine learning technologies. Founder and Chief Product Officer. Founder and Chief Product Officer. Christopher is the founder of Preact, serves on the board of directors, and...

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Customer Success Software | Preact

http://www.preact.com/dreamforce

Predict customer health to. Predict customer health to Reduce Churn. Our machine learning algorithms uncover the churn signals hidden in your customers' behavior. Preact automatically determines which patterns are predictive of customer health and rolls that insight into easy-to-understand customer success health scores. Complete View of Customer Health. Team and Portfolio Analysis. Analyze customers and their health by Lifecycle Stage, Invoice Status, and Renewal Date. Slice reports by any number of...

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Careers | Preact

http://www.preact.com/careers.html

For the love of science. We believe in the power of science to make business simple. But we're also all artists at heart whether we're building algorithms, helping customers, designing stunning Interfaces or launching amazing products. Preact lives and breathes customer success. To have a customer-first mindset you need an employee-first mindset. Freedom to Learn. Looking for Fun. Customer Crazy. 2015 Preact, Inc.

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Integrations | Preact

http://www.preact.com/integrations.html

PREACT WORKS SEAMLESSLY WITH YOUR APPLICATION AND CLOUD-BASED SERVICES SUCH AS SALESFORCE, ZENDESK, DESK.COM, MARKETO AND SEGMENT TO COLLECT, ANALYZE AND TAKE ACTION ON CUSTOMER DATA. Easily collect your customer data into a single hub. No cumbersome massaging of data needed. Tagging events in your application takes less than an hour and a single phone call to step you through it. Integrating with your CRM and help desk requires just a routine mapping of fields. 2015 Preact, Inc.

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Customer Success Insights | Preact

http://www.preact.com/visibility.html

Preact unites your customer information so you can Quickly arrive at the best action to take. Unify Your Customer Data. Do you want a complete picture of you customers? You need NPS, helpdesk tickets, billing, product usage, activity scores and health scores. United within Preact, this information unlocks insights into customer health, and helps you intelligently plan the next move with your users. Collect and Act on Net Promoter Score (NPS). Customer Success Just the Way You Like It. 2015 Preact, Inc.

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Customer Analytics | Preact

http://www.preact.com/customer-analytics.html

Preact strikes the balance between predictive power and simplicity. Preact mines your customer data to find the signals predictive of customer health. The signals are combined into a powerful health score that enables you to take proactive customer retention action. Preact enables you to couple the expert intuition of your customer success team with a data-driven approach to detecting customer churn. Preact's data science is delivered simply with algorithms that learn with each customer click as soon as ...

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Preact Free Trial

http://www.preact.com/trial.html

Sign Up For A Free Trial. 2015 Preact, Inc.

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Customer Success Workflows | Preact

http://www.preact.com/workflows.html

Preact workflows put customer success best practices In the hands of every team member. Guide Your Team To Take The Best Action. Your customers are sending you valuable signals about their health. Preact Workflows enable your team to set alerts and tasks as customers use your product, issue support tickets, complete NPS surveys, and add users- allowing you to prevent customer churn. Nurture Customers Through the Lifecycle. Codify Your Customer Success Best Practices. 2015 Preact, Inc.

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Press, News and Logos (2015) | Preact

http://www.preact.com/company/press.html

Five Tips To Reduce Customer Churn. Top 5 Keys to Customer Retention. Inserting ‘Small Data’ into the Big Data Discussion. Preact Integrates with Zendesk App. 5 Ways to Calculate Customer Churn. Cheaper to Keep ’Em: Use Data to Reduce Customer Churn. Using Data to Predict When Customers Might Churn. Why Your B2B Marketing Needs an Early Warning System. Preact logos in (png, jpeg and PDF) format. Preact logos in (png, jpeg and PDF) format. 2015 Preact, Inc.

preact.com

Customer Success Software | Preact

http://www.preact.com/customer-success-software.html

Predict customer health to. Predict customer health to Reduce Churn. Our machine learning algorithms uncover the churn signals hidden in your customers' behavior. Preact automatically determines which patterns are predictive of customer health and rolls that insight into easy-to-understand customer success health scores. Complete View of Customer Health. Team and Portfolio Analysis. Analyze customers and their health by Lifecycle Stage, Invoice Status, and Renewal Date. Slice reports by any number of...