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Managing Conflict in the Workplace - Bobbie Dillon

http://www.bobbiedillon.com/2014/11/03/managing-conflict-workplace

We respect your email privacy. Managing Conflict in the Workplace. November 3, 2014. Middot; by Bobbie Dillon. Middot; in Uncategorized. I recently read an article about a survey conducted by an international consulting firm that concluded 85% of workers had experienced conflict on the job. My immediate response was that the other 15% were either in denial or had just been hired. Is to punish, shame, or fix . That makes sense because we were probably punished or shamed as children when a conflict erupted...

Communication Skills - Bobbie Dillon

http://www.bobbiedillon.com/communication-skills

We respect your email privacy. You’re acting defensiveNo, I’m not! May 2, 2016. Middot; by Bobbie Dillon. Middot; in Communication Skills. Bringing up difficult topics often makes others defensive, especially when we’re asking them to acknowledge negative behavior or change in some way. Worse, their responses often trigger us to feel defensive. This can start a downward spiral that leaves us…. Is compromise the best way to solve a conflict? April 11, 2016. Middot; by Bobbie Dillon. August 28, 2015. June ...

Lend Me Your Ear: Listening to improve relationships

http://www.bobbiedillon.com/2015/04/22/lend-me-your-ear-listening-to-improve-relationships

We respect your email privacy. Lend Me Your Ear: Listening to improve relationships. April 22, 2015. Middot; by Bobbie Dillon. Middot; in Communication Skills. In our fast-paced, multi-tasking world we might act like we’re listening, but are we really hearing what the other person is saying? Here are three quick tips to improve your listening and deepen your relationships with others. To what’s being said. When someone starts to talk, stop them and say something like, Can you give me a minute? The better...

Teaming Up Against Destructive Conflict - Bobbie Dillon

http://www.bobbiedillon.com/2015/04/06/teaming-up-against-destructive-conflict

We respect your email privacy. Teaming Up Against Destructive Conflict. April 6, 2015. Middot; by Bobbie Dillon. Middot; in Conflict Management Skills. Destructive conflict often sends people spiraling downward in a negative cycle of me versus you. This creation of other is the basis of conflict escalation which allows one person or group to dehumanize the other which makes it okay to perpetrate everything from indignities to violence. Why does this happen? This may not be as surprising when you consider...

Skill-Building Trainings - Bobbie Dillon

http://www.bobbiedillon.com/training

We respect your email privacy. Practical Solutions for Conflict Management. Conflict can be frustrating and sometimes we find that what we’ve always done just won’t work in all situations. Whether it is in the workplace or in a personal relationship, learning new ways of responding to conflict can help! To schedule a time to talk. 8220;Bobbie is a wonderful trainer! Managing Strong Emotions and Stress When Conflict Hits. Dealing with Workplace Conflict. Speaking Up to Meet Your Needs. I was fortunate eno...