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Customer Service Training | Phone Etiquette Programs

Call today (800) 888-4893. Licensing and Trainer Certification. Take the Mystery out. Sign up for 3 FREE Mystery Calls and Evaluations! New Name. Same Great People. Same Great Training. Keeping the fire burning is important. We'll Show You How. Our customized OnSite Training can reignite your team’s spirit. Find a Course Today. PhonePRO is now Bonfire Training! Same Great People. Same Great Training. And good telephone skills. 97% saw improved customer satisfaction. 90% saw improvement in employee morale.

http://www.bonfiretraining.com/

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Customer Service Training | Phone Etiquette Programs | bonfiretraining.com Reviews
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Call today (800) 888-4893. Licensing and Trainer Certification. Take the Mystery out. Sign up for 3 FREE Mystery Calls and Evaluations! New Name. Same Great People. Same Great Training. Keeping the fire burning is important. We'll Show You How. Our customized OnSite Training can reignite your team’s spirit. Find a Course Today. PhonePRO is now Bonfire Training! Same Great People. Same Great Training. And good telephone skills. 97% saw improved customer satisfaction. 90% saw improvement in employee morale.
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1 formerly phonepro
2 ondemand training login
3 menu
4 what we do
5 ondemand training
6 etiquette essentials
7 proceed with caution
8 gems for conversation
9 telephone tyrants
10 one great reception
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Customer Service Training | Phone Etiquette Programs | bonfiretraining.com Reviews

https://bonfiretraining.com

Call today (800) 888-4893. Licensing and Trainer Certification. Take the Mystery out. Sign up for 3 FREE Mystery Calls and Evaluations! New Name. Same Great People. Same Great Training. Keeping the fire burning is important. We'll Show You How. Our customized OnSite Training can reignite your team’s spirit. Find a Course Today. PhonePRO is now Bonfire Training! Same Great People. Same Great Training. And good telephone skills. 97% saw improved customer satisfaction. 90% saw improvement in employee morale.

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1

OnSite Customer Service Training 101 Program | Bonfire Training

https://www.bonfiretraining.com/customer-service-training/onsite-training/customer-service-essentials

Call today (800) 888-4893. Licensing and Trainer Certification. OnSite Customer Service Training: The Bonfire Essentials Course. It’s pretty common for companies to train employees on their policies, procedures and systems. And most teams have a decent understanding of their company’s products and services. But do you know what’s really going to set your customer service reps apart? Customer Service Training Essentials. Named one of the Top 15 Customer Service Training Courses by COM100. Clients love our...

2

Gems for Conversation | Phone Etiquette Training

https://www.bonfiretraining.com/customer-service-training/ondemand-training/gems-for-conversation

Call today (800) 888-4893. Licensing and Trainer Certification. Competently gather needed information, while building a rapport that will enhance your company’s reputation and keep customers coming back! This seminar will discuss The Impact ‘Attitude’ has on Conversation, as well as a closer look at the importance of Voice Tone. Gems for Conversation Part 1. Why should I use OnDemand Webinars for training? Get a quick, convenient recap of key Bonfire Training skills. Our webinars are available 24/7 and e...

3

Telephone Tyrants | Phone Etiquette Training

https://www.bonfiretraining.com/customer-service-training/ondemand-training/telephone-tyrants

Call today (800) 888-4893. Licensing and Trainer Certification. What’s the difference between a Difficult Caller and an Abusive Caller? We’ll explain how to recognize the difference and explain the specific skills for handling each type, and how to navigate them successfully. Watch this seminar to discover The Transforming Skill of Empathy and Understanding the Caller Types. Telephone Tyrants Part 1. Why should I use OnDemand Webinars for training? Our webinars are available 24/7 and each session lasts 1...

4

Phone Etiquette Essentials | Customer Service Training

https://www.bonfiretraining.com/customer-service-training/ondemand-training/etiquette-essentials

Call today (800) 888-4893. Licensing and Trainer Certification. Make an impression that won’t soon be forgotten by setting the tone for the call in the first 3 seconds. This seminar will demonstrate The Best Way to Open, Close and Control the Call. Etiquette Essentials Part 1. Why should I use OnDemand Webinars for training? Our webinars help you make the most of your training dollars if OnSite Training is outside of your budget. Get a quick, convenient recap of key Bonfire Training skills. Webinars are ...

5

Customer Service Training Programs | Bonfire Training

https://www.bonfiretraining.com/customer-service-training

Call today (800) 888-4893. Licensing and Trainer Certification. The Bonfire Customer Service Training Programs. OnSite Customer Service Training. Because these courses are totally customized to you, we can really get specific about the types of conversations and interactions your team might be asked to deal with on any given day. And once we’re through, you can expect to see immediate results. All of our tips in customer service skills training are designed to be used right away! These seminars are a gre...

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Tech Support - Phone Phunnies

http://www.phonephunnies.com/tech-support.html

Back to Typing 101. You need to right-click on the desktop. Did you get a pop-up menu? Ok, right-click again. Do you see a pop-up menu? Ok, sir, can you tell me what you have done up until this point? Sure, you told me to write "click" and I wrote "click.". Ok Did you type "click" with the keyboard? I have done something dumb, right? I'm having trouble installing Microsoft Word. Tell me what you've done. I typed "a:setup.". Ma'am, remove the disk and tell me what it says. Insert the MS Word setup disk.

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Call Center - Phone Phunnies

http://www.phonephunnies.com/call-center.html

Thank you for contacting company about your wireless service, my name is Christina, how can we help today? I get free mobile to mobile calling on my current plan but I am getting charged for mobile to mobile calls. Well OK, can I get the numbers you’re dialing so I can check them in my system? Customer provides me with the numbers and I check them to see if they are of the same service provider to qualify as “mobile to mobile”. But they’re my neighbors! Yes, but your neighbors are not one of our customers.

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Submit Phunnie - Phone Phunnies

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Tell us about it *.

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Video Phunnies - Phone Phunnies

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GUMMING UP THE WORKS.

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Read Phunnies - Phone Phunnies

http://www.phonephunnies.com/read-phunnies.html

Hello, is Jack there? From a large electronics manufacturer. Can you give me the telephone number for Jack? I'm sorry sir, I don't understand who you are talking about. On page 1, section 5 of the user guide, it clearly states that I need to unplug the fax machine from the AC wall socket and telephone jack before cleaning. Now, can you give me the number for Jack? I think it means the telephone plug on the wall. 1 Are you the answering machine? I need to bring cocaine! No sir, I said co-pay.

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Help Desk - Phone Phunnies

http://www.phonephunnies.com/help-desk.html

Paging Dr. Lucille. Here is how my very first call as a rep went. I want to know why my husband's prescription drug was denied. What was the drug prescribed for? Can you repeat that? I'm sorry but i don't know what "her" is. It's for his "her"! He ain't got no "her" on his head! How can I get "Lucille" to stop paging me? You should call her and tell her to stop paging you. But she never leaves a number, so I can't call her back. How do you know it's someone named Lucille if she's not leaving a number?

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Short Stories - Phone Phunnies

http://www.phonephunnies.com/short-stories.html

Can I Get Fries with That? Oops, I Ate it Again! Brother, can you Spare a Flight? I am the supervisor of the bank’s receptionist. The other day she hung up laughing; she said she just got a call and the caller asked to speak “to the girl at the takeout window”. Our receptionist replied back, “sir, do you know you are calling a bank, not a restaurant? Rdquo; She told me, “You don’t understand. My stomach is the size of Britney Spears! She exclaimed. I apologized and asked her if she would like me to t...

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Customer Service Training | Phone Etiquette Programs

Call today (800) 888-4893. Licensing and Trainer Certification. Take the Mystery out. Sign up for 3 FREE Mystery Calls and Evaluations! New Name. Same Great People. Same Great Training. Keeping the fire burning is important. We'll Show You How. Our customized OnSite Training can reignite your team’s spirit. Find a Course Today. PhonePRO is now Bonfire Training! Same Great People. Same Great Training. And good telephone skills. 97% saw improved customer satisfaction. 90% saw improvement in employee morale.

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