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Tales of the IT Helpdesk

Tales of the IT Helpdesk. Tuesday, 13 December 2011. The presentation did not go quite as planned! He actually ran into several key issues during the set-up, but as many of the people present were very familiar with the product, they were able to highlight a number of the factors that had caused the hiccups. What was interesting was that even with these technical issues, the whole process didn’t actually take that long. Monday, 5 December 2011. The format was so successful that it spawned an internationa...

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Tales of the IT Helpdesk | bottithelpdesk.blogspot.com Reviews

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Tales of the IT Helpdesk. Tuesday, 13 December 2011. The presentation did not go quite as planned! He actually ran into several key issues during the set-up, but as many of the people present were very familiar with the product, they were able to highlight a number of the factors that had caused the hiccups. What was interesting was that even with these technical issues, the whole process didn’t actually take that long. Monday, 5 December 2011. The format was so successful that it spawned an internationa...

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Tales of the IT Helpdesk | bottithelpdesk.blogspot.com Reviews

https://bottithelpdesk.blogspot.com

Tales of the IT Helpdesk. Tuesday, 13 December 2011. The presentation did not go quite as planned! He actually ran into several key issues during the set-up, but as many of the people present were very familiar with the product, they were able to highlight a number of the factors that had caused the hiccups. What was interesting was that even with these technical issues, the whole process didn’t actually take that long. Monday, 5 December 2011. The format was so successful that it spawned an internationa...

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bottithelpdesk.blogspot.com

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Tales of the IT Helpdesk: December 2011

http://bottithelpdesk.blogspot.com/2011_12_01_archive.html

Tales of the IT Helpdesk. Tuesday, 13 December 2011. The presentation did not go quite as planned! He actually ran into several key issues during the set-up, but as many of the people present were very familiar with the product, they were able to highlight a number of the factors that had caused the hiccups. What was interesting was that even with these technical issues, the whole process didn’t actually take that long. Monday, 5 December 2011. The format was so successful that it spawned an internationa...

2

Tales of the IT Helpdesk: December 2010

http://bottithelpdesk.blogspot.com/2010_12_01_archive.html

Tales of the IT Helpdesk. Wednesday, 15 December 2010. BCS - Retro computing. Most IT staff work in fairly small groups; even in the larger companies, teams break down into groups of just a few people. As a result, it's easy for people to develop a "silo" mentality, and forget that there is a larger world out there. The latest event at the University of Plymouth was a talk on "Retro computing"; a look back at some of the hardware and software systems of the last half century. It was quite amazing to ...

3

Tales of the IT Helpdesk: January 2011

http://bottithelpdesk.blogspot.com/2011_01_01_archive.html

Tales of the IT Helpdesk. Tuesday, 4 January 2011. A third slice of V. Happy new year to one and all! This post follows on from a previous item on virtualisation. We had installed the hardware, then the ESXi software - now to start getting serious. Later on, I realised that we still had an issue; although the storage area was available to VMs on the one host, it wasn't available to the others. Further checking revealed yet another setting (this time on the SAN itself) that needed to be checked, and a...

4

Tales of the IT Helpdesk: Jeux sans Frontiere

http://bottithelpdesk.blogspot.com/2011/12/jeux-sans-frontiere.html

Tales of the IT Helpdesk. Monday, 5 December 2011. Back in the 1970s and 1980s, there was a TV programme called “It’s a Knockout”. This featured teams of people from across the UK competing in a series of increasingly silly games. These programmes were presented by the wonderful Eddie Waring and Stuart Hall; and anyone who watched, will remember the way that Stuart used to collapse in fits of uncontrolled laughter at the various antics. Part of the problem is having the confidence to try to speak in anot...

5

Tales of the IT Helpdesk: September 2010

http://bottithelpdesk.blogspot.com/2010_09_01_archive.html

Tales of the IT Helpdesk. Wednesday, 29 September 2010. The birth of a Third Platform. The BCS South West region hosts a number of events; I like to go along to these as they usually include some very interesting topics, but it’s also quite useful to network with other IT pros from different backgrounds. He demonstrated by showing some apps that had been developed for a university in the States; and these were clearly items that a student would find tremendously helpful, particularly for those new to uni...

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Tales of the IT Helpdesk

Tales of the IT Helpdesk. Tuesday, 13 December 2011. The presentation did not go quite as planned! He actually ran into several key issues during the set-up, but as many of the people present were very familiar with the product, they were able to highlight a number of the factors that had caused the hiccups. What was interesting was that even with these technical issues, the whole process didn’t actually take that long. Monday, 5 December 2011. The format was so successful that it spawned an internationa...

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