brandocular.com brandocular.com

BRANDOCULAR.COM

Brandocular

Brandocular hosts software that frequently surveys your customers and presents the data for effective understanding, distribution and action. Gain Insight and Act. Unlock the secrets behind customer loyalty. Develop actions that have measurable outcomes. Learn more about Automated Surveys. Every morning, our general managers review the Brandocular reports with their teams. Vice President, Customer Care. Helping our clients gain insights to support decisions and improve performance.

http://www.brandocular.com/

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Brandocular | brandocular.com Reviews
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Brandocular hosts software that frequently surveys your customers and presents the data for effective understanding, distribution and action. Gain Insight and Act. Unlock the secrets behind customer loyalty. Develop actions that have measurable outcomes. Learn more about Automated Surveys. Every morning, our general managers review the Brandocular reports with their teams. Vice President, Customer Care. Helping our clients gain insights to support decisions and improve performance.
<META>
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1 services
2 automated surveys
3 at a glance
4 benefits and features
5 how it works
6 effective practices
7 custom research
8 transportation research
9 customers
10 about us
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Brandocular | brandocular.com Reviews

https://brandocular.com

Brandocular hosts software that frequently surveys your customers and presents the data for effective understanding, distribution and action. Gain Insight and Act. Unlock the secrets behind customer loyalty. Develop actions that have measurable outcomes. Learn more about Automated Surveys. Every morning, our general managers review the Brandocular reports with their teams. Vice President, Customer Care. Helping our clients gain insights to support decisions and improve performance.

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brandocular.com brandocular.com
1

About Us | Brandocular

http://www.brandocular.com/about-us

Originally founded as a company that specialized in outsourced customer management, Brandocular changed its focus in 2006 (and later its name) toward customer loyalty and customer tracking services. In 2007, we started delivering custom research projects. Our multi-disciplinary team includes experts in market research who have conducted thousands of studies across a variety of objectives and sample sizes. The company was founded by two Fortune 500 executives and has now conducted over 1,100,000 interviews.

2

Effective Practices | Brandocular

http://www.brandocular.com/services/automated-surveys/effective-practices

A perspective on what we’ve seen work in consumer and small business segments:. There are many approaches to effective surveying, but we thought we’d share a few examples of what works for a few clients who have a large volume of consumer and small business interactions. First: Gather the right data at the right time. Less irritating saves customer’s time. For complaints, more likely to still be salvageable. Easier to digest and distribute the information. Another best practice is asking a question about...

3

Automated Surveys | Brandocular

http://www.brandocular.com/services/automated-surveys

The Customer is Key. Consumers have more choices than ever in today’s market. If not satisfied, they move on and you lose market share. Even worse, they have greater voice through online tools like Yelp! Blogging, etcetera. Executing in the area of customer satisfaction brings loyalty, referrals, and more revenue for each marketing dollar. Learning about your customers’ experiences and applying the information is vital to increasing returns. The tools we provide allow you to:. Net Promoter, NPS, and Net ...

4

Customers | Brandocular

http://www.brandocular.com/customers

Every morning, our general managers review the Brandocular reports with their teams. Vice President, Customer Care. A National Home Improvement client. An Insurance Company client. Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain and Company, and Fred Reichheld.

5

How It Works | Brandocular

http://www.brandocular.com/services/automated-surveys/how-it-works

An organization possesses a powerfully inherent human force that most survey tools fail to address, let alone harness. We create a role-based, very rich online experience that makes it compelling to interact with the data – and to meet our three goals for the user: easy to gather information, easy to understand the information, and easy to act on the information. Drill down: Data Collection. How do we collect the data?

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