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BRIGHTINDEX.CO.UK

Bright- Customer Service Experts. Improve your Net Promoter Score by more than 20%

Bright are customer service experts. We shine the light on improvements needed for you to achieve world class performance. On average we improve clients’ Net Promoter Scores by more than 20%.

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Bright- Customer Service Experts. Improve your Net Promoter Score by more than 20% | brightindex.co.uk Reviews
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Bright- Customer Service Experts. Improve your Net Promoter Score by more than 20% | brightindex.co.uk Reviews

https://brightindex.co.uk

Bright are customer service experts. We shine the light on improvements needed for you to achieve world class performance. On average we improve clients’ Net Promoter Scores by more than 20%.

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1

Employee Engagement Measuring

https://www.brightindex.co.uk/products/employee-engagement

44 (0)208 296 19 44. Support & Sales Executive. 2 mins on…. The Road To Best In Class Customer Service. Sign Up to Bright Ideas. Employee Engagement Measuring ». Your employees can make the difference! Even with the best processes and technology in place, you will not have satisfied customers if you have disengaged staff. Understanding just how engaged your staff are is key to driving change so that your people really are your greatest asset. Read our blogs on employee engagement. Bright Employee is a ro...

2

Bright - Improving customer experience

https://www.brightindex.co.uk/about-bright

44 (0)208 296 19 44. Support & Sales Executive. 2 mins on…. The Road To Best In Class Customer Service. Sign Up to Bright Ideas. Bright - Improving customer experience ». Bright was founded in 2000. Since then over 1,000 contact centre reviews have been carried out and millions of clients’ customers have been surveyed. Based on this we know what it takes to become a best in class customer service operation and have perfected our tools to help clients achieve this. Sign up for Bright Ideas. Using an indep...

3

Career opportunities with Bright UK Ltd

https://www.brightindex.co.uk/careers

44 (0)208 296 19 44. Support & Sales Executive. 2 mins on…. The Road To Best In Class Customer Service. Sign Up to Bright Ideas. Career opportunities with Bright UK Ltd ». Are you bright enough? Even if there are no current openings described below that you feel fits your background, but you feel that you could offer us something unique; let us know because we are always looking for more bright people. Sign up for Bright Ideas. Get our regular newsletter. Contact Centre Manager, American Express. Survey ...

4

Clients | Bright

https://www.brightindex.co.uk/3633-2

44 (0)208 296 19 44. Support & Sales Executive. 2 mins on…. The Road To Best In Class Customer Service. Sign Up to Bright Ideas. Clients Bright ». Bright has worked with large and small companies across all vertical sectors to help improve their customer experience through benchmarking and customer satisfaction measuring. Here are some of our clients’ stories:. Head of Customer Experience. Download full case study. Contact Centre Strategy and Transformation Manager. Download full case study. 8220;Already...

5

Bright Management

https://www.brightindex.co.uk/about-bright/bright-management

44 (0)208 296 19 44. Support & Sales Executive. 2 mins on…. The Road To Best In Class Customer Service. Sign Up to Bright Ideas. Bright Management ». MANAGEMENT BRIGHT UK LTD. Richard most recently comes from ShopDirect where he was Customer Experience Manager and previous to that Vodafone. Previously director roles at Frost and Sullivan and Teleperformance. Frequent public speaker and judge at call centre awards. Sales and Marketing Director. Bright Nordic’s website: www.bright.se. Head of Offline Opera...

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LINKS TO THIS WEBSITE

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Partners | Gold Standard

http://www.goldstandard.cc/partners

The Gold Standard is powered by Bright a leading customer insight and benchmarking business. Bright was founded in 2000. Since then over 1,000 contact centre reviews have been carried out and millions of clients’ customers have been surveyed. Based on this the company knows what it takes to become a best-in-class customer service operation and has perfected its tools to help clients achieve this. Head of Consumer Sales. Head of Customer Contact.

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Partners - BarclayRae Website

http://www.barclayrae.com/consulting-marketing-and-business-development-services-in-partnership-with-world-class-partners

Consulting & Troubleshooting. ITSM Goodness Workshops and Sprints. ITSM Education, Workshops and Mentoring. Media, Research and Analysis. IT Management Collaboration Workshops. BRC also works in partnership with world class partner organisations, delivering consulting, marketing and analyst services. If you would like to become a business partner please contact Barclay directly. SDI The Service Desk Institute. Barclay provides analyst services as well as delivering media content for The ITSM Review.

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Bright- Customer Service Experts. Improve your Net Promoter Score by more than 20%

Bright Index Call Centre Benchmarking. Bright Navigator Driving Customer Satisfaction. Bright Employee Developing Employee Engagement. Bright UK JOINS FORCES. Raising the game for customer experience. BEST IN CLASS CUSTOMER. Bright shines the light on improvements needed to. Narrow the gap to best in class customer service. Book a Free Demo. BEST IN CLASS CUSTOMER. On average we improve clients' customer satisfaction. By more than 20%! Book a Free Demo. BEST IN CLASS CUSTOMER. Book a Free Demo. Understan...

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27 12 753 7564. Send us an account. Why choose BrightIndex Collections? Courteous and Prompt Service. We ensure knowing and understanding our client is a priority, by communicating with you consistently and ensuring we collect your money. Through effective, personalised, courteous and prompt service we maintain customer loyalty. Our debt collection program is set up on a per-account basis. Unlike many, we do not require you to lock yourself into a binding annual contract, you may submit all your acco...

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Parkerad hos Loopia

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