callcentersteelcagedeathmatch.blogspot.com

Call Center Steel Cage Death Match

Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Wednesday, November 10, 2010. Outsourcing To India - Been There, Done That, Would Consider it Again, Maybe. Funny thing is, I haven't seen the inside of a call center since my last visit to India in 2008 because all of my current agents are home-based. Posted by Cogitating Call Center Manager at 11:56 AM. Sunday, June 10, 2007. I made it to India. The second big change/event I discovered when I tur...

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Call Center Steel Cage Death Match | callcentersteelcagedeathmatch.blogspot.com Reviews

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Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Wednesday, November 10, 2010. Outsourcing To India - Been There, Done That, Would Consider it Again, Maybe. Funny thing is, I haven't seen the inside of a call center since my last visit to India in 2008 because all of my current agents are home-based. Posted by Cogitating Call Center Manager at 11:56 AM. Sunday, June 10, 2007. I made it to India. The second big change/event I discovered when I tur...

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Call Center Steel Cage Death Match | callcentersteelcagedeathmatch.blogspot.com Reviews

https://callcentersteelcagedeathmatch.blogspot.com

Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Wednesday, November 10, 2010. Outsourcing To India - Been There, Done That, Would Consider it Again, Maybe. Funny thing is, I haven't seen the inside of a call center since my last visit to India in 2008 because all of my current agents are home-based. Posted by Cogitating Call Center Manager at 11:56 AM. Sunday, June 10, 2007. I made it to India. The second big change/event I discovered when I tur...

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callcentersteelcagedeathmatch.blogspot.com

1

Call Center Steel Cage Death Match: 06/19/05

http://callcentersteelcagedeathmatch.blogspot.com/2005_06_19_archive.html

Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Sunday, June 19, 2005. Party Hearty, And Don't Come Back. Company functions are always a bit sketchy - I really can't think of any I've attended where most of the employees wouldn't rather be somewhere/anywhere else. Call Center functions can be even dicier - you've got Misfit Toys (see "Type Casting") to start with, then throw is some booze and there's liable to be some bad behavior like this:.

2

Call Center Steel Cage Death Match: 07/05/05

http://callcentersteelcagedeathmatch.blogspot.com/2005_07_05_archive.html

Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Tuesday, July 05, 2005. The Old Ball and Chain. I was about to shoot back, I should BE so LUCKY! However his comment prompted me to fall into a reverie, a Call Center Cogitation, if you will, on the issue of call center outsourcing. Why is there not a clarion alarm being sounded when ads are run in Call Center mags touting the benefits of Guatemala? Can't people see what it has done to. I am kiddin...

3

Call Center Steel Cage Death Match: I made it to India

http://callcentersteelcagedeathmatch.blogspot.com/2007/06/i-made-it-to-india.html

Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Sunday, June 10, 2007. I made it to India. Friends, it has been a long time since I've posted. A few changes have come about. I finally made it to India. This past March I traveled to Delhi to train a group that is handling the part of the business that I oversee. I have finally seen an Indian call center from the inside out. Will CCM sink back to the status of a call center products catalog? Same ...

4

Call Center Steel Cage Death Match: 12/08/05

http://callcentersteelcagedeathmatch.blogspot.com/2005_12_08_archive.html

Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Thursday, December 08, 2005. Angels with Dirty Faces. So there's this debate regarding IVRs. It involves: 1) a blogger named Paul English ( paulenglish.com. Who has thrown some gasoline on an old fire by publishing an " IVR cheat sheet. And 2) Angel.com. Get your student loans now! What they think is right. Take "tele-sales" scripts for example. I guarantee you that NOBODY likes. Except ACTORS and ...

5

Call Center Steel Cage Death Match: 22 Days Left

http://callcentersteelcagedeathmatch.blogspot.com/2006/12/22-days-left.html

Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Thursday, December 07, 2006. I was just checking out the call center blog links over there to the right. I put those up quite a while ago, but noticed that none of them are active anymore, so I changed the label to "Dead Call Center Blogs". I searched Blogger but can't find any active call center agent/supervisor/manager blogs at all. Posted by Cogitating Call Center Manager at 10:12 AM.

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callcentersteelcagedeathmatch.blogspot.com

Call Center Steel Cage Death Match

Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Wednesday, November 10, 2010. Outsourcing To India - Been There, Done That, Would Consider it Again, Maybe. Funny thing is, I haven't seen the inside of a call center since my last visit to India in 2008 because all of my current agents are home-based. Posted by Cogitating Call Center Manager at 11:56 AM. Sunday, June 10, 2007. I made it to India. The second big change/event I discovered when I tur...

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