cambridgeservicealliance.blogspot.com
Cambridge Service Alliance Blog: The Productivity Paradox: Is There a Measurement Problem?
http://cambridgeservicealliance.blogspot.com/2015/08/the-productivity-paradox-is-there.html
Cambridge Service Alliance Blog. The Blog Update for Cambridge Service Alliance. The Productivity Paradox: Is There a Measurement Problem? This same topic came up in a recent email discussion with colleagues from ISSIP. The International Society for Service Innovation Professionals. This time prompted by an article in the Wall Street Journal entitled " Silicon Valley Doesn't Believe US Productivity is Down. 12 August 2015 at 10:21. 12 August 2015 at 13:04. To mix geologic period metaphors, of course :-).
cambridgeservicealliance.blogspot.com
Cambridge Service Alliance Blog: March 2014
http://cambridgeservicealliance.blogspot.com/2014_03_01_archive.html
Cambridge Service Alliance Blog. The Blog Update for Cambridge Service Alliance. The Big Data Revolution: What Happened to Data Quality? This raises an interesting question - what's happened to Data Quality? At a time when organisations are becoming ever more interested in using their data to create performance insights and predictions, interest the Data Quality appears to be declining. Is this because Data Quality is no longer an issue? Subscribe to: Posts (Atom). Cambridge Service Alliance Home Page.
andyneely.blogspot.com
Andy Neely: January 2015
http://andyneely.blogspot.com/2015_01_01_archive.html
Thoughts and musings on performance and service (ranging from measurement and management, KPIs and indicators, balanced scorecards, analytics and BI to service and business model innovation). Managing Performance in Turbulent Times. Wednesday, 28 January 2015. Business Model Innovation and the Evolving Market for Electric Vehicles. In Japan, Autolib'. In Paris and Move About. For the sake of efficiency, however, here's a short summary of Claire's key findings. The first thing that the research shows is t...
andyneely.blogspot.com
Andy Neely: Business Model Innovation and the Evolving Market for Electric Vehicles
http://andyneely.blogspot.com/2015/01/business-model-innovation-and-evolving.html
Thoughts and musings on performance and service (ranging from measurement and management, KPIs and indicators, balanced scorecards, analytics and BI to service and business model innovation). Managing Performance in Turbulent Times. Wednesday, 28 January 2015. Business Model Innovation and the Evolving Market for Electric Vehicles. In Japan, Autolib'. In Paris and Move About. For the sake of efficiency, however, here's a short summary of Claire's key findings. The first thing that the research shows is t...
andyneely.blogspot.com
Andy Neely: February 2015
http://andyneely.blogspot.com/2015_02_01_archive.html
Thoughts and musings on performance and service (ranging from measurement and management, KPIs and indicators, balanced scorecards, analytics and BI to service and business model innovation). Managing Performance in Turbulent Times. Tuesday, 3 February 2015. Rethinking Competition and Collaboration in Ecosystems: Who Should You Work With? One of the themes that keeps emerging in the work of the Cambridge Service Alliance. Why does an ecosystem perspective matter? After all their primary function is to tr...
serviceinindustry.com
Markets – SERVICE IN INDUSTRY BRIEFING
https://serviceinindustry.com/category/markets
SERVICE IN INDUSTRY BRIEFING. Management Performance Transformation Digitization Servitization. Sunday, November 6th, 2016. Knowledge Base for Managers. Mastering the Fundamentals of Successful Service Marketing. September 19, 2016. One of the single most important objectives that service executives pursue today is service revenue growth. However, many struggle with this aspect of their business. Perhaps the reason lies in the fact […]. Technology is servitizing the world (Example 1: Auto industry).
ifm.eng.cam.ac.uk
IfM News and Features - Institute for Manufacturing, University of Cambridge
http://www.ifm.eng.cam.ac.uk/news/why-smes-need-to-board-the-big-data-train
50 years of manufacturing at Cambridge. How To Find Us. Distributed Information and Automation Laboratory. Fluids in Advanced Manufacturing. Manufacturing Industry Education Research. Science, Technology and Innovation Policy. Undergraduate - Manufacturing Engineering Tripos. Postgraduate - Industrial Systems, Manufacture and Management. Postgraduate - PhD and MPhil Research Degrees. Postgraduate - MRes and PhD in Ultra Precision. Executive and Professional Development. Open innovation practitioner forum.
serviceinindustry.com
Customer Experience – SERVICE IN INDUSTRY BRIEFING
https://serviceinindustry.com/category/customer-experience
SERVICE IN INDUSTRY BRIEFING. Management Performance Transformation Digitization Servitization. Sunday, November 6th, 2016. Knowledge Base for Managers. Customer Journey Maps: Why they can help you and how to approach them. September 8, 2016. Like many of you, I have found the the idea of customer journey maps very compelling as an approach for gaining insight into how customers think and feel, but somewhat intimidated by […]. August 15, 2016. April 17, 2016. November 26, 2015. Value based Selling: If Yo...
cambridgeservicealliance.blogspot.com
Cambridge Service Alliance Blog: August 2015
http://cambridgeservicealliance.blogspot.com/2015_08_01_archive.html
Cambridge Service Alliance Blog. The Blog Update for Cambridge Service Alliance. The Productivity Paradox: Is There a Measurement Problem? This same topic came up in a recent email discussion with colleagues from ISSIP. The International Society for Service Innovation Professionals. This time prompted by an article in the Wall Street Journal entitled " Silicon Valley Doesn't Believe US Productivity is Down. Subscribe to: Posts (Atom). The Productivity Paradox: Is There a Measurement P.
cambridgeservicealliance.blogspot.com
Cambridge Service Alliance Blog: Watch Out for the Industrial App Economy as the Battle for the Industrial Internet Heats Up
http://cambridgeservicealliance.blogspot.com/2015/03/watch-out-for-industrial-app-economy-as.html
Cambridge Service Alliance Blog. The Blog Update for Cambridge Service Alliance. Watch Out for the Industrial App Economy as the Battle for the Industrial Internet Heats Up. About six months ago I wrote a blog entitled " GE, The Industrial Internet and the Battle to Come. In which I asked the question "will GE be the equivalent of Apple, Facebook and Google for the industrial internet or will someone else seize this market? Its clear the battle for the industrial interne is heating up. Separately I've ha...
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