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Candida (Candy) Bowman | Soft Skills Training Consultant

Managing Difficult Customer Behaviour. Telephone Skills for Customer Service. Professional Telephone Sales Techniques. Customer Relationship Management Strategy Development - Introduction. Delivering Presentations with Confidence. Training for Law Firms. Candida (Candy) Bowman is a highly experienced soft skills trainer. Her. Ethos is that the most effective route to healthy business development and quality of working life, is through good communication by positive, confident people. Knowledge filled tra...

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Candida (Candy) Bowman | Soft Skills Training Consultant | cbpm.co.uk Reviews

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Managing Difficult Customer Behaviour. Telephone Skills for Customer Service. Professional Telephone Sales Techniques. Customer Relationship Management Strategy Development - Introduction. Delivering Presentations with Confidence. Training for Law Firms. Candida (Candy) Bowman is a highly experienced soft skills trainer. Her. Ethos is that the most effective route to healthy business development and quality of working life, is through good communication by positive, confident people. Knowledge filled tra...

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1 courses

2 excellent customer care

3 reception to perfection

4 developing assertiveness skills

5 successful presentation skills

6 the company

7 client comments

8 putting a smile

9 training subjects

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Candida (Candy) Bowman | Soft Skills Training Consultant | cbpm.co.uk Reviews

https://cbpm.co.uk

Managing Difficult Customer Behaviour. Telephone Skills for Customer Service. Professional Telephone Sales Techniques. Customer Relationship Management Strategy Development - Introduction. Delivering Presentations with Confidence. Training for Law Firms. Candida (Candy) Bowman is a highly experienced soft skills trainer. Her. Ethos is that the most effective route to healthy business development and quality of working life, is through good communication by positive, confident people. Knowledge filled tra...

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cbpm.co.uk

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Candy Bowman | Soft Skills Training Consultant

http://www.cbpm.co.uk/page.php?pid=18

Managing Difficult Customer Behaviour. Telephone Skills for Customer Service. Professional Telephone Sales Techniques. Customer Relationship Management Strategy Development - Introduction. Delivering Presentations with Confidence. Training for Law Firms. As part of our quest to support independent law firms compete in a changing environment, we are delighted to. Provide soft skills training to support staff and fee earners. We are also delighted to. Here are some of the comments we have received:. Ldquo;...

2

Candy Bowman | Soft Skills Training Consultant

http://www.cbpm.co.uk/course.php?id=37

Managing Difficult Customer Behaviour. Telephone Skills for Customer Service. Professional Telephone Sales Techniques. Customer Relationship Management Strategy Development - Introduction. Delivering Presentations with Confidence. Training for Law Firms. Managing Difficult Customer Behaviour. Staff working with customers either face to face or on the telephone, and would like to learn new techniques, or refresh existing skills. Course objectives, group objectives. What difficult customers really want.

3

Candy Bowman | Soft Skills Training Consultant

http://www.cbpm.co.uk/course.php?id=36

Managing Difficult Customer Behaviour. Telephone Skills for Customer Service. Professional Telephone Sales Techniques. Customer Relationship Management Strategy Development - Introduction. Delivering Presentations with Confidence. Training for Law Firms. The importance of excellent Customer Service. Walking in the customer's shoes. Customer needs and expectations. The way we say it. The words we use. Accurate listening skills - quiz. A positive approach to difficult situations. Different types of customer.

4

Candy Bowman | Soft Skills Training Consultant

http://www.cbpm.co.uk/company.php

Managing Difficult Customer Behaviour. Telephone Skills for Customer Service. Professional Telephone Sales Techniques. Customer Relationship Management Strategy Development - Introduction. Delivering Presentations with Confidence. Training for Law Firms. Director and Principal trainer. Candida (Candy) Bowman began her sales and training career in media sales at Times Newspapers Limited. Candida moved to Somerset where she refurbished a small cottage. It was here that she devised and developed a metho...

5

Candida (Candy) Bowman | Soft Skills Training Consultant

http://www.cbpm.co.uk/index.php

Managing Difficult Customer Behaviour. Telephone Skills for Customer Service. Professional Telephone Sales Techniques. Customer Relationship Management Strategy Development - Introduction. Delivering Presentations with Confidence. Training for Law Firms. Candida (Candy) Bowman is a highly experienced soft skills trainer. Her. Ethos is that the most effective route to healthy business development and quality of working life, is through good communication by positive, confident people. Ldquo;A great course...

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Candida (Candy) Bowman | Soft Skills Training Consultant

Managing Difficult Customer Behaviour. Telephone Skills for Customer Service. Professional Telephone Sales Techniques. Customer Relationship Management Strategy Development - Introduction. Delivering Presentations with Confidence. Training for Law Firms. Candida (Candy) Bowman is a highly experienced soft skills trainer. Her. Ethos is that the most effective route to healthy business development and quality of working life, is through good communication by positive, confident people. Knowledge filled tra...

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