netlert.com
NetLert - Links
http://www.netlert.com/links.php
Avaya Call Center Reporting. Call Center Ops Technical Forum. PBXTech.info Technology Forum. Call Center Management - On Fast Forward. Call Center Scheduling and Forecasting. A Practical Guide to Call Center Technology. Navigating the Customer Contact Center in the 21st Century. User Groups and Associations. The International Alliance of Avaya Users. Call Centre Managers Forum. Call Center Network Group (CCNG). American Teleservices Association (ATA). Incoming Calls Management Institution.
callcenterweekly.blogspot.com
CallCenter Weekly: April 2016
http://callcenterweekly.blogspot.com/2016_04_01_archive.html
Innovators providing their spin on customer service. Monday, April 18, 2016. Essentials To Grow Callcenter Career, An Interview With Sean Hawkins. Editor's Note: This article was originally posted on Call Center Decoded. Let’s know Sean a little better and see what advice he has for us to excel in this field. How did you come to join call center industry? After discharging from the US Navy, I worked in an auto plant and went to school. After graduation, I had the chance to work for a company in Stock...
network-security-threats.com
call centre software
http://www.network-security-threats.com/call-centre-software-and-crm
Tuesday, August 30, 2016. Sign in / Join. Log into your account. Call Centre Software And CRM. Call Centre Software And CRM. May 15, 2015. Features that allow the company to leverage its power in its customer relations management (CRM) efforts. Are good sources of innovative ideas for improving call centre operations. Whenever you use software which increases efficiency, your agents appear to effortlessly resolve issues or offer information about products and services in a manner that pushes the righ...
learningatlightspeed.wordpress.com
Steve Rosenbaum | Learning at Light Speed Weblog
https://learningatlightspeed.wordpress.com/author/learningspeed
Learning at Light Speed Weblog. News about fast learning. Http:/ www.learningatlightspeed.wordpress.com. Posts by Steve Rosenbaum:. April 28, 2011. March 31, 2011. Competencies vs. Proficiencies. March 28, 2011. Sequel to Learning Paths. February 18, 2011. A Different Education Math. February 15, 2011. Looking for a Hero. February 15, 2011. Hollywood’s Odd View of the Future. February 13, 2011. Greatest Records in Sports. Older Posts ». Whitepaper and Article Downloads. On Proficiency versus Competency.
directcommunication.net
DCS (Direct Communications Specialists) - Call Center Management Consulting Services
http://www.directcommunication.net/call-center-management-consulting.html
Since 1990, DCS has assisted dozens of companies with their contact center operations, inside sales, customer care and direct response marketing projects. DCS brings the talent, experience and resources required for success. The DCS consulting team is comprised of true subject matter experts, each one with executive experience and no less than ten years tenure. From contact center design. To telemarketing campaign development. Founder and President, DCS. President, SOCAP Georgia. DCS Contact Center Audit.
directcommunication.net
Why DCS? - Contact Center and CRM Consultants, Atlanta, GA - DCS (Direct Communications Specialists)
http://www.directcommunication.net/why-dcs.html
Since 1990, DCS has assisted dozens of companies with their contact center operations, inside sales, customer care and direct response marketing projects. DCS brings the talent, experience and resources required for success. The DCS consulting team is comprised of true subject matter experts, each one with executive experience and no less than ten years tenure. From contact center design. To telemarketing campaign development. Founder and President, DCS. President, SOCAP Georgia. As your consulting partn...
directcommunication.net
Our Clients - Contact Center and CRM Consultants, Atlanta, GA - DCS (Direct Communications Specialists)
http://www.directcommunication.net/dcs-clients.html
Since 1990, DCS has assisted dozens of companies with their contact center operations, inside sales, customer care and direct response marketing projects. DCS brings the talent, experience and resources required for success. The DCS consulting team is comprised of true subject matter experts, each one with executive experience and no less than ten years tenure. From contact center design. To telemarketing campaign development. Founder and President, DCS. President, SOCAP Georgia. Bennett Kuhn and Varner.
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