cerberusweb.com
Cerb - Support Center
http://cerberusweb.com/support/kb/article/112
Release notes for Cerb 6.9. Cerb (6.9) is a major functionality update released on January 26, 2015. It contains over 90 new features and usability tweaks from community feedback. See: http:/ wiki.cerbweb.com/6.9. Virtual Attendants can now create custom behaviors for message records. This is particularly useful when loading a list of messages into a behavior variable and then running a message-based behavior against each of them. Cleaned up the translation language packs in. The quick search feature on ...
cerberusweb.com
Cerb Manual — Cerb 7.0.3 documentation
http://cerberusweb.com/book/latest
Cerb (7.0) documentation. September 02, 2015. Http:/ www.cerbweb.com/. Installing Cerb on your server. Download the files from GitHub using Git. Running the guided installer. The server environment checker. Accept the software license. Configure the database connection. Configure outgoing mail (SMTP). Enabling friendly URLs with Apache. Enabling friendly URLs with nginx. Guide for Group Managers. Configuring group mail preferences. Creating buckets to organize work. Configuring group buckets for workflow.
cerberusweb.com
Cerb - Support Center
http://cerberusweb.com/support/kb
Purge unused email addresses from the database. What is the privacy policy for Cerb and On-Demand services? Sending group auto-replies using Virtual Attendants. Upgrading from Cerb4 to Cerb6. Switching a Cerb installation from Subversion to Git. Attachment files don't upload from the browser. Showing 1-10 of 54) Next. Webgroup Media, LLC. PO BOX 1206, Brea, CA 92822 USA. 1 714 671 9090.
cerberusweb.com
Cerb - Support Center
http://cerberusweb.com/support/kb/article/105
Release notes for Cerb 6.7. Cerb (6.7) is a major functionality update released on April 22, 2014. It contains over 106 new features and usability tweaks from community feedback. See: http:/ wiki.cerbweb.com/6.7. Fixed a bug that prevented the 'Test' button from working on Broadcast functionality. When a workspace dashboard tab is blank, a helper message is now displayed with instructions on how to modify the number of columns and add new widgets. Worklists are now loaded in order on workspace tabs using...
cerberusweb.com
Cerb - Support Center
http://cerberusweb.com/support/kb/article/108
Automatically setting yourself as next worker. You can use Cerb's Virtual Attendants to automatically set yourself as the owner when replying to tickets. In this example, we'll show you how to do that only if there isn't already an assigned worker. Indicates the that databse ID of the worker is 1. Click Create Behavior and import the following, changing the ID in the. Select owner.val('1');. Statement to whatever your worker's database ID is:. Raquo; Virtual Attendants. Webgroup Media, LLC. 1 714 671 9090.
github.com
GitHub - wgm/cerb: Cerb is a fast and flexible platform for web-based collaboration and automation
https://github.com/wgm/cerb6
Cerb is a fast and flexible platform for web-based collaboration and automation. Http:/ www.cerbweb.com/. Use Git or checkout with SVN using the web URL. This branch is 157 commits ahead of jstanden:7.2.2. Aug 19, 2016. Merge branch '7.2.2' into stable. Failed to load latest commit information. Aug 18, 2016. Worklists/Tickets/Bulk] Fixed an issue with bulk update on ticket. Aug 19, 2016. Platform] Fixed some compatibility issues with the latest versions. Aug 18, 2016. Aug 18, 2016. Feb 12, 2016.
cerberusweb.com
Cerb - Support Center
http://cerberusweb.com/support/kb/article/103
Release notes for Cerb 6.5. Cerb (6.5) is a major functionality update released on September 20, 2013. It contains over 144 new features and usability tweaks from community feedback. See: http:/ wiki.cerbweb.com/6.5. Fixed a PHP error regarding Undefined variable: func in abstract view.php when Virtual Attendant behaviors contained list variables with a specific combination of parameters. Virtual Attendant behavior variables can be reordered by dragging them in the UI. The snippet tester now displays out...
cerberusweb.com
Cerb - Support Center
http://cerberusweb.com/support/kb/article/110
Attachment files don't upload from the browser. During a compose or reply, attachment files are selected from the local computer and an upload starts, but the files aren't attached to the current message. No error message is given. This is usually caused by the web server rejecting a file upload for being too large. This is controlled by several configuration values. After making these changes, restart your web server application. Client max body size. Setting should be set to the same size as.
cerberusweb.com
Cerb - Support Center
http://cerberusweb.com/support/kb/article/113
If you'd like to prevent tickets from getting assigned and then ignored, this should do the trick for you. First, you'll create (import) a custom ticket behavior to simply set the owner to 'nobody', then you'll create a custom worker behavior that will search for those idle tickets (perhaps daily). Next, download the Find Assigned Idle Tickets VA.txt file. Import this one as well, but before you save it, you'll need to modify the ID of the called behavior. In the provided VA, the ID of the Un...To schedu...
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