cexmatters.blogspot.com
CEX MattersWelcome to CEX Matters; my thoughts, musings and questions on everything that matters about the Customer Experience - from the world as I see it.
http://cexmatters.blogspot.com/
Welcome to CEX Matters; my thoughts, musings and questions on everything that matters about the Customer Experience - from the world as I see it.
http://cexmatters.blogspot.com/
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https://cexmatters.blogspot.com
Welcome to CEX Matters; my thoughts, musings and questions on everything that matters about the Customer Experience - from the world as I see it.
cexmatters.blogspot.com
CEX Matters: June 2009
http://cexmatters.blogspot.com/2009_06_01_archive.html
Welcome to CEX Matters; my thoughts, musings and questions on everything that matters about the Customer Experience - from the world as I see it. Monday, June 1, 2009. Avoid ruining your CX with poor form design - an invaluable resource. You can spend all the money in the world on a fabulous design for your multi-platform, multi-channel customer experience but if you skimp on the order form then you could be throwing good money, and good customers, down the drain. Consider the interaction style for both ...
CEX Matters: Speaking in Tongues
http://cexmatters.blogspot.com/2008/09/speaking-in-tongues.html
Welcome to CEX Matters; my thoughts, musings and questions on everything that matters about the Customer Experience - from the world as I see it. Friday, September 26, 2008. 8220;Speak the users language” is a great design principle. One sure way to put customers off is to litter your communications with marketese, legalese, corporate and tech speak. You might as well be speaking in a differing language. You need to constantly ask yourself value you are adding for the business as well as the customer.
CEX Matters: November 2007
http://cexmatters.blogspot.com/2007_11_01_archive.html
Welcome to CEX Matters; my thoughts, musings and questions on everything that matters about the Customer Experience - from the world as I see it. Thursday, November 15, 2007. QTB presentation - Don't underestimate your customer experience. So I had a fantastic opportunity this week, which was to present the ThoughtWorks. More to the point, is that with such a great turn out, it was very encouraging to think that business are taking this subject seriously and are eager to find out how to make their custom...
CEX Matters: May 2009
http://cexmatters.blogspot.com/2009_05_01_archive.html
Welcome to CEX Matters; my thoughts, musings and questions on everything that matters about the Customer Experience - from the world as I see it. Friday, May 22, 2009. Can there be too much customer in customer experience? One of the first rules that I learnt about design - is don't do it in a vacuum. That is you need to find inspiration and stimulus for design away from your desk. You also need to talk to other people, especially the people that will be affected by your design. This can pose a real dang...
CEX Matters: September 2008
http://cexmatters.blogspot.com/2008_09_01_archive.html
Welcome to CEX Matters; my thoughts, musings and questions on everything that matters about the Customer Experience - from the world as I see it. Friday, September 26, 2008. 8220;Speak the users language” is a great design principle. One sure way to put customers off is to litter your communications with marketese, legalese, corporate and tech speak. You might as well be speaking in a differing language. You need to constantly ask yourself value you are adding for the business as well as the customer.
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Cexlyine's blog - Blog de Cexlyine - Skyrock.com
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Enterprise BPM, Customer Expectation Management, CXRating, CXR, Outside-In and Performance Transformation - Towers Associates in 2014
ADVANCED PROCESS and PERFORMANCE IMPROVEMENT. TRAINING, COACHING and CONSULTANCY. Latest Resources - downloads, videos,. Case studies and presentations. Steve Towers, Founder. The latest book OutsideIn- The Secret of the 21st century leading companies published in 2010 in now in its sixth edition - Review here. The 2006 book Customer Expectation Management - Success without Exception. I wanted to tell you how much I enjoyed the book! Steve Melville, Director, Oracle, USA. See the book on Amazon. Connect ...
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CEX Matters
Welcome to CEX Matters; my thoughts, musings and questions on everything that matters about the Customer Experience - from the world as I see it. Monday, June 1, 2009. Avoid ruining your CX with poor form design - an invaluable resource. You can spend all the money in the world on a fabulous design for your multi-platform, multi-channel customer experience but if you skimp on the order form then you could be throwing good money, and good customers, down the drain. Consider the interaction style for both ...
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Приятные поделки-рукоделки для дома. Пятница, 31 июля 2015 г. Заколка - Розовая бабочка. Представляю Вашему вниманию заколку - бабочку. На проволочном каркасе (крылышки можно регулировать), размах крыльев - 17 см. Заколка - 8 см. Отправить по электронной почте. Написать об этом в блоге. Ссылки на это сообщение. Вторник, 14 июля 2015 г. Вот я и вышла из своего затяжного творческого кризиса. Отправить по электронной почте. Написать об этом в блоге. Ссылки на это сообщение. Воскресенье, 12 апреля 2015 г.
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Sarang hae yo lee hyuk jae. 09 February 2012 @ 07:19 pm. I'm in love with this song. I was so happy to see Lee Min Ki in a new drama after such a long time, and he did just two episodes. : His character was the beeeeeeest. ;. At least, Jung EuiChul's back too. Btw I still couldn't find MinKi's last movie, Spellbound/Chilling Romance, anyone knows where I can find it? Powered by Last.fm. Make hyuk dance for me. Upgrade to paid account and never see ads again! 27 July 2010 @ 10:14 pm. Make hyuk dance for me.
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