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and another thing... Blog | service instinct, making service excellence second nature

service instinct, making service excellence second nature

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and another thing... Blog | service instinct, making service excellence second nature | cfarnath.wordpress.com Reviews

https://cfarnath.wordpress.com

service instinct, making service excellence second nature

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Video (didn’t) kill the radio star | and another thing... Blog

https://cfarnath.wordpress.com/2010/01/21/video-didnt-kill-the-radio-star

And another thing… Blog. Service instinct, making service excellence second nature. Laquo; Reapplying for your own job? As you’re asking my opinion I’m sick of Surveys! Video (didn’t) kill the radio star. Since the Buggles first hit number 1 in 1979 with “Video killed the radio star”, this phrase or some metamorphosis (thinking Robbie Williams’ new album title) has become a ubiquitous phrase in the English language. The variation I heard today was the inspiration for this blog…. 8211; Thanks Jerry! Is th...

2

As you’re asking my opinion… I’m sick of Surveys! | and another thing... Blog

https://cfarnath.wordpress.com/2010/01/25/as-youre-asking-my-opinion-im-sick-of-surveys

And another thing… Blog. Service instinct, making service excellence second nature. Laquo; Video (didn’t) kill the radio star. The Curse of Success. As you’re asking my opinion I’m sick of Surveys! 8220;TAKE ME OFF YOUR SURVEY LIST AND DON’T WASTE MY TIME AGAIN! Is this demand (or a somewhat more colourful version) starting to creep in to your customer satisfaction surveys? Does this sound familiar? Surveys by definition are investigations of the opinions or experiences of a group of people, based on a s...

3

Reapplying for your own job? | and another thing... Blog

https://cfarnath.wordpress.com/2010/01/19/reapplying-for-your-own-job

And another thing… Blog. Service instinct, making service excellence second nature. Laquo; Game Changing Nonsense? Video (didn’t) kill the radio star. Reapplying for your own job? Reading Niki Chesworth’s article in the Business Recruitment section of tonight’s London Evening Standard, I felt it important to share the opinion that was raised. However, the article then goes on to discuss the recent phenomenon of having employees apply for their own jobs. If the reported percentages are anything to go by, ...

4

The Curse of Success… | and another thing... Blog

https://cfarnath.wordpress.com/2010/05/21/the-curse-of-success

And another thing… Blog. Service instinct, making service excellence second nature. Laquo; As you’re asking my opinion I’m sick of Surveys! Customer satisfaction at all costs? The Curse of Success. 8220;May your competition be blessed with the misfortune of employing 250 workers”. For the purists it’s not a genuine quotation, just some creative license to update a chinese proverb that warns of the perils of success, but is there any substance to the sentiment? Who else thinks this way? So back to the ope...

5

Customer satisfaction at all costs? | and another thing... Blog

https://cfarnath.wordpress.com/2010/05/24/customer-satisfaction-at-all-costs

And another thing… Blog. Service instinct, making service excellence second nature. Laquo; The Curse of Success. Customer satisfaction at all costs? Who would argue that a satisfied customer is not good for a business, to be embraced in order to truly differentiate an organisation and build reputation? Customer satisfaction is accepted to be a true foundation on which to build a business. The luggage arrived later that evening, as Janice had promised. The company was United Airlines; and whether the ...

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and another thing... Blog | service instinct, making service excellence second nature

And another thing… Blog. Service instinct, making service excellence second nature. Customer satisfaction at all costs? May 24, 2010. Who would argue that a satisfied customer is not good for a business, to be embraced in order to truly differentiate an organisation and build reputation? Customer satisfaction is accepted to be a true foundation on which to build a business. The luggage arrived later that evening, as Janice had promised. The company was United Airlines; and whether the uniqueness of t...

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