cstalk.blogspot.com
Customer Service: 06/01/2005 - 07/01/2005
http://cstalk.blogspot.com/2005_06_01_archive.html
A blog for frank discussion and advice on customer service experiences. This page provides a listing of customer service experiences, advice and actions to take to get better customer service, and thoughts and blog posts on this topic. We invite you to post your comments to any message here. Sean's Other Blogs *. Wednesday, June 29, 2005. So, I asked them to just split it in half, it being their fault, and refund half the shipping. They refused. Even told some people at my work who were looking to buy no...
cstalk.blogspot.com
Customer Service: Microsoft Technical Support, Part 1
http://cstalk.blogspot.com/2006/12/microsoft-technical-support.html
A blog for frank discussion and advice on customer service experiences. This page provides a listing of customer service experiences, advice and actions to take to get better customer service, and thoughts and blog posts on this topic. We invite you to post your comments to any message here. Sean's Other Blogs *. Thursday, December 07, 2006. Microsoft Technical Support, Part 1. Also during this time, I watched three episodes of Star Trek Deep Space Nine on DVD, among other things. I wsa reluctant to ...
cstalk.blogspot.com
Customer Service: Verizon Wireless / Palm - Waste of 30 Minutes
http://cstalk.blogspot.com/2007/01/verizon-wireless-palm-waste-of-30.html
A blog for frank discussion and advice on customer service experiences. This page provides a listing of customer service experiences, advice and actions to take to get better customer service, and thoughts and blog posts on this topic. We invite you to post your comments to any message here. Sean's Other Blogs *. Monday, January 22, 2007. Verizon Wireless / Palm - Waste of 30 Minutes. My phone does something different now after performing a mandated software update. I said, OK, thanks, and then asked him...
cstalk.blogspot.com
Customer Service: 01/01/2007 - 02/01/2007
http://cstalk.blogspot.com/2007_01_01_archive.html
A blog for frank discussion and advice on customer service experiences. This page provides a listing of customer service experiences, advice and actions to take to get better customer service, and thoughts and blog posts on this topic. We invite you to post your comments to any message here. Sean's Other Blogs *. Monday, January 22, 2007. Verizon Wireless / Palm - Waste of 30 Minutes. My phone does something different now after performing a mandated software update. I said, OK, thanks, and then asked him...
cstalk.blogspot.com
Customer Service: 02/01/2007 - 03/01/2007
http://cstalk.blogspot.com/2007_02_01_archive.html
A blog for frank discussion and advice on customer service experiences. This page provides a listing of customer service experiences, advice and actions to take to get better customer service, and thoughts and blog posts on this topic. We invite you to post your comments to any message here. Sean's Other Blogs *. Friday, February 09, 2007. Great CS article and great CS site. This article, 7 ways to win the customer-service game. The way to reach a human being with 500 companies. Subscribe to: Posts (Atom).
cstalk.blogspot.com
Customer Service: Bank of America 2003-2004
http://cstalk.blogspot.com/2006/09/bank-of-america-2003-2004.html
A blog for frank discussion and advice on customer service experiences. This page provides a listing of customer service experiences, advice and actions to take to get better customer service, and thoughts and blog posts on this topic. We invite you to post your comments to any message here. Sean's Other Blogs *. Thursday, February 26, 2004. Bank of America 2003-2004. Story of my attempt to change my address with Bank of America after I moved. 12/03 The third paperless statement arrives, still shows old ...
cstalk.blogspot.com
Customer Service: Prostar
http://cstalk.blogspot.com/2005/06/prostar.html
A blog for frank discussion and advice on customer service experiences. This page provides a listing of customer service experiences, advice and actions to take to get better customer service, and thoughts and blog posts on this topic. We invite you to post your comments to any message here. Sean's Other Blogs *. Wednesday, June 29, 2005. So, I asked them to just split it in half, it being their fault, and refund half the shipping. They refused. Even told some people at my work who were looking to buy no...
cstalk.blogspot.com
Customer Service: Harassing Idaho Survey Company
http://cstalk.blogspot.com/2006/08/harassing-idaho-survey-company.html
A blog for frank discussion and advice on customer service experiences. This page provides a listing of customer service experiences, advice and actions to take to get better customer service, and thoughts and blog posts on this topic. We invite you to post your comments to any message here. Sean's Other Blogs *. Friday, August 18, 2006. Harassing Idaho Survey Company. Some survey company has been calling us lately at 8:00pm – it shows up on Caller ID as Idaho Call. 8221; He says, “Sir, I am callin...
cstalk.blogspot.com
Customer Service: Bank of America, 9/18/2006
http://cstalk.blogspot.com/2006/09/bank-of-america-9182006.html
A blog for frank discussion and advice on customer service experiences. This page provides a listing of customer service experiences, advice and actions to take to get better customer service, and thoughts and blog posts on this topic. We invite you to post your comments to any message here. Sean's Other Blogs *. Monday, September 18, 2006. Bank of America, 9/18/2006. While I am doing this, another bank employee enters the security door next to us and sidles up to the counter that she works at (from behi...