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CICS - User Experience Software for TelecomsCICS provides intuitive machine learning software for CSP customer care, NOC/SOC, Sales/Marketing and Planning/Operations for increased customer experience.
http://www.cics.se/
CICS provides intuitive machine learning software for CSP customer care, NOC/SOC, Sales/Marketing and Planning/Operations for increased customer experience.
http://www.cics.se/
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CICS - User Experience Software for Telecoms | cics.se Reviews
https://cics.se
CICS provides intuitive machine learning software for CSP customer care, NOC/SOC, Sales/Marketing and Planning/Operations for increased customer experience.
CICS Blog
Back to www.cics.se. What is the secret behind improving QoS from a customer standpoint and over all? I have been meeting not all but many of the MNOs in Europe; we have been discussing passive probes and OSS and CEM system on top of the probes. I have sold some of the systems and looked at what other vendors have installed. Now almost all MNOs have this installed and they use the systems to various degrees and mainly in the network departments and to some degree in 2. If the above are done you will see ...
cics.se
References | CICS
https://www.cics.se/reference
The following companies have purchased systems and/or consulting services from CICS.
News | CICS
https://www.cics.se/news
Customer Centric Cell Planning - CCCP. Use CCCP for optimizing network utilization:. Network Engineering uses CCCP to get reports on all the congested cells. These reports are plotted on a geographical map and show the home location of all users attached to the cells and which throughput they have received. By using this information, Network Engineering can tune the radio network to maximize throughput for all users in the area. Use CCCP when rolling out new technology:. SS7 Fraud and Hacking. With a sol...
CorpDash | CICS
https://www.cics.se/products/corpdash
You cannot do SLA-follow up effectively for corporate accounts. You work reactively to customer complaints, because you are blind to delivered service quality. Fault investigation and fault resolution take too much time and effort, turning profitable customers into non-profitable customers. Is a product that will let you follow up service performance KPIs for all your corporate accounts. The product features:. A fast, clean and intuitive web GUI. Geographical representation to point out problem areas.
Consulting | CICS
https://www.cics.se/consulting-telecommunication
Seasoned professionals with more than 50 years of combined experience and domain expertise:. Telecom and Signalling networks. SW development of probes, OSS/BSS/CEM applications. Our history has given us a unique experience that is very hard to find in the market. We are now giving you the opportunity to capitalize on our experiences. In today’s competitive climate it is essential to be able to translate requirements to be able to change and adapt to the evolving telecom market. Creating solutions tha...
Devices | CICS
https://www.cics.se/products/devices
Get an understanding on how different devices perform in your network. Understand different user behaviour depending on device type. Detect compatibility problems related to device types and software versions. How to know which subscribers are having device problems. Devices Performance / Model. Is a tool that gives you instant and easy understanding of the behaviour of different devices in your network. Report on both Vendor and Model aggregation. Separate categorization of pure data devices.
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June | 2014 | CICS Blog
http://blog.cics.se/2014/06
Back to www.cics.se. Monthly Archives: June 2014. OTT Services – friend or foe. OTT Services friend or foe? Some 2,5 years ago the largest mobile operator in Sweden launched the idea that all Skype traffic would be blocked for standard subscriptions. Of course this was met by an uproar among the subscribers (and Skype was never blocked). So where do mobile operators have an edge compared to the OTT service providers? They own the ACCESS! Author: Magnus Zimmerman – Co-founder CICS.
April | 2014 | CICS Blog
http://blog.cics.se/2014/04
Back to www.cics.se. Monthly Archives: April 2014. What might be lacking is a strategy on how to make the most out of the collected data. Which data is really interesting and business critical and which data will never be used. 8211; collect as much data as possible then see if you can use this data to make your business more effective. 8211; make your business more effective by only storing the data you know is needed. What would you choose? Author: Magnus Zimmerman – Co-founder CICS.
andreas.jorbeck@cics.se | CICS Blog
http://blog.cics.se/author/andreas-jorbeckcics-se
Back to www.cics.se. Author Archives: andreas.jorbeck@cics.se. Measured service performance the next piece to the NPS puzzle. So it’s no surprise that NPS has become an integral part of measuring general performance of CSP. Only a fraction of the subscribers can be bothered completing the surveys, generally around 20%. And this figure is declining. So how good picture are you really getting? If you instead measure drop rate on a per subscriber level, it will look like this:. Having the service quality KP...
Customers measuring QoS – Salvation for mobile operators? | CICS Blog
http://blog.cics.se/customers-measuring-qos-salvation-for-mobile-operators
Back to www.cics.se. Customers measuring QoS Salvation for mobile operators? Ever since CarrierIQ got revealed as spy-ware running unknowingly on hundreds of thousands of mobile handset, the idea of measuring QoS on the handset has been a hot topic. Today there are many solutions on the market, some who even claim that this is the only way to measure true E2E quality and customer experience. Let’s take a closer look of what can be achieved with mobile based probes. In essence how many useful and platform...
fredrik.edwall@cics.se | CICS Blog
http://blog.cics.se/author/fredrik-edwallcics-se
Back to www.cics.se. Author Archives: fredrik.edwall@cics.se. What is the secret behind improving QoS from a customer standpoint and over all? According to my experience a minority of the employees at the MNO can interpret, understand and utilize this information. A quite good guess is that approximately 1% utilizes this information when they take decisions. This is quite strange; the information is available and rich in content and value! If the above are done you will see a dramatic distribution and ut...
May | 2014 | CICS Blog
http://blog.cics.se/2014/05
Back to www.cics.se. Monthly Archives: May 2014. Customers measuring QoS Salvation for mobile operators? Ever since CarrierIQ got revealed as spy-ware running unknowingly on hundreds of thousands of mobile handset, the idea of measuring QoS on the handset has been a hot topic. Today there are many solutions on the market, some who even claim that this is the only way to measure true E2E quality and customer experience. Let’s take a closer look of what can be achieved with mobile based probes. In essence ...
Device based probes | CICS Blog
http://blog.cics.se/category/device-based-probes
Back to www.cics.se. Category Archives: Device based probes. Customers measuring QoS Salvation for mobile operators? Ever since CarrierIQ got revealed as spy-ware running unknowingly on hundreds of thousands of mobile handset, the idea of measuring QoS on the handset has been a hot topic. Today there are many solutions on the market, some who even claim that this is the only way to measure true E2E quality and customer experience. Let’s take a closer look of what can be achieved with mobile based probes.
OTT Services – friend or foe | CICS Blog
http://blog.cics.se/ott-services-friend-or-foe
Back to www.cics.se. OTT Services – friend or foe. OTT Services friend or foe? Some 2,5 years ago the largest mobile operator in Sweden launched the idea that all Skype traffic would be blocked for standard subscriptions. Of course this was met by an uproar among the subscribers (and Skype was never blocked). So where do mobile operators have an edge compared to the OTT service providers? They own the ACCESS! Author: Magnus Zimmerman – Co-founder CICS. Read more about CICS here:.
What is the secret behind improving QoS from a customer standpoint and over all? | CICS Blog
http://blog.cics.se/what-is-the-secret-behind-improving-qos-from-a-customer-standpoint-and-over-all
Back to www.cics.se. What is the secret behind improving QoS from a customer standpoint and over all? I have been meeting not all but many of the MNOs in Europe; we have been discussing passive probes and OSS and CEM system on top of the probes. I have sold some of the systems and looked at what other vendors have installed. Now almost all MNOs have this installed and they use the systems to various degrees and mainly in the network departments and to some degree in 2. If the above are done you will see ...
Measured service performance – the next piece to the NPS puzzle | CICS Blog
http://blog.cics.se/measured-service-performance-the-next-piece-to-the-nps-puzzle
Back to www.cics.se. Measured service performance the next piece to the NPS puzzle. So it’s no surprise that NPS has become an integral part of measuring general performance of CSP. Only a fraction of the subscribers can be bothered completing the surveys, generally around 20%. And this figure is declining. So how good picture are you really getting? If you instead measure drop rate on a per subscriber level, it will look like this:. Having the service quality KPIs on subscriber level means that you can ...
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ICCS – CICS | Official web page of ICCS
Messengers of Peace/ Year of Mercy. Claude Trœster est décédé mercredi 21 février à 22 h dans une clinique de convalescence à Louveciennes (Yvelines-France) après un séjour à l’hôpital de Port-Marly (Yvelines) entouré de sa famille.…. 13 March, 2018. Comments Off on Claude Trœster. Website work in progress. The ICCS website is being updated. It will be renewed as soon as possible with new contents and layout. Le site web de la CICS est en…. 20 February, 2018. Comments Off on Website work in progress.
Center for Interdisciplinary Cardiovascular Sciences :: Welcome (hidden)
Center for Interdisciplinary Cardiovascular Sciences. Our History and Mission. The Center for Interdisciplinary Cardiovascular Sciences (CICS) was established in 2009 by a collaboration agreement between the Brigham and Women’s Hospital (Boston, MA) and Kowa Company, Ltd. (Tokyo, Japan). For a post-doctoral fellowship in the field of proteomics. At CICS, Sasha and her team. Work with the groups of Drs. Masanori Aikawa, Elena Aikawa and Ken Mizuno, to implement proteomics into their exciting research ...
CICS Community Forums | CICS Community for CICS people
Skip to main content. Submitted by pcs305 on Thu, 2012-10-04 09:28. Due to an insane amount of spam bots trying to create user accounts, I have disabled the create account feature. Please use the Feedback ( http:/ cicsworld.com/contact. Link to request a userid. Sorry for the inconvenience! CICS TS V5.2 Open Beta. Submitted by pcs305 on Wed, 2014-02-05 12:29. CICS TS V5.2 open beta will be available for download from 24th of February 2014. IBM CICS Open Beta page : LINK. Here is Gartners analasys:. Submi...
Centro Social de Palmeira de faro - Home
De Palmeira de faro. Rua do Centro Social, n.º 51. 4740-596 Palmeira de Faro. Create a free web site.
CICS
Skip to Main Content. Coming together is a beginning;. Keeping together is progress;. Working together is success. Proactive Threat Mitigation Strategies. May 3-5, 2017. CICS aims to catalyze and nurture the advancement of San Diego State University as a national leader in knowledge-driven, transdisciplinary thinking and solutions. CICS provides original research and practical technology solutions for integrated mining and analysis of:. Unstructured text and other knowledge artifacts. The CICS work cultu...
CICS - User Experience Software for Telecoms
THE LEADING CUSTOMER EXPERIENCE. SOFTWARE PROVIDER IN THE NORDICS. We make user experience software for mobile operators, monitoring service performance for all subscribers. Our AI-powered platform gathers and analyzes network data in real-time and is used to improve customer experience (in home network and abroad) while making work for the operator more efficient. Mobile operator target groups:. Increased Trouble ticket efficiency. System searches reduced to 1. Average reduced time per case. With real-t...
Shafiee.org
Coordinate implementation of customer service strategies. Quality customer service is the key to success for organisations with customer responsibility. For these organisations business success will be built on managing customers, retaining. Customers and attracting new customers*. This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies.
CICS
Centre for International Co-operation in Science(CICS). Promoted by Indian National Science Academy(INSA) in Association with Scientific Agencies and Departments. Fellowship programmes for Developing Country Scientists. Fellowship programmes for Indian Nationals. INSA JRD-TATA Fellowship Form. INSA JRD-TATA Fellowship Form. Travel Fellowship Foreign Travel Declaration Form. Travel Fellowship Claim Form. To promote S and T related activities for the mutual benefit of the scientists of developing countries".
University of Cebu CICS Portal
Skip to main content. You are not logged in. ( Login. University of Cebu CICS Portal. The New CCS Logo. UC ORG. CHART. CICS ORG. CHART. PEO (BSIT;ACT;Anim) new. BSIT 12 - 13 Flowchart. CHEd-UC BSIT Prof. Ed. Matrix. CHEd-UC BSIT Gen. Ed. Matrix. BSIT 11- 12 Flowchart. The CICS Honor Code. Code of Ethics for Filipino IT Professionals. CICS Lab Rules and Regulations. Capstone Project Guidelines 2012. CCS Portal up again! Monday, 27 July 2015, 08:46 PM. By CARUMBA Ma. Catherine. By CARUMBA Ma. Catherine.
UDCICS-public
Founded in March, 2009 by W. David Sincoskie, placement of the CICS at the University of Delaware in Newark, Delaware provides easy access to organizations located near the Aberdeen Proving Ground and other clients in the greater Washington, DC area. For Delaware, the center creates opportunities for national and international recognition and a platform for economic growth in the information and communications sector. Len Cimini Wins IEEE Stephen O. Rice Prize. Posted May 13, 2010, 11:15 AM. Posted Apr 1...
UF CNS CICS Home Page
UF Web with Google. The Customer Information Control System (CICS) is an interactive transaction processing system from IBM, which has been used at CNS (formerly NERDC) since the early 1970's. The CICSplex at CNS. Do you ever pick "ADMIN" from the CNS Interactive Services Menu? Use the UF Menu System? Do you register for classes at UF? If you answered "yes" to any of these questions, you are a CICS user at CNS. Currently running CICS jobs. Check CICS Socket Interface. Gainesville, FL 32611; (352) 392-3261.
