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The Claims Coach

Practical insights, tips and observations on the wild and wonderful world of claims.

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The Claims Coach | claimscoach.blogspot.com Reviews
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Practical insights, tips and observations on the wild and wonderful world of claims.
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The Claims Coach | claimscoach.blogspot.com Reviews

https://claimscoach.blogspot.com

Practical insights, tips and observations on the wild and wonderful world of claims.

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1

The Claims Coach: Adjusters -- Know the Power of `No'!!

http://claimscoach.blogspot.com/2012/05/adjusters-know-power-of-no.html

Practical insights, tips and observations on the wild and wonderful world of claims. Monday, May 7, 2012. Adjusters - Know the Power of `No'! To be effective as a claims professional, sometimes the two most effective words in our vocabulary must be, “No thanks.” Clint Eastwood’s character in Dirty Harry movies uttered the signature line, “A man’s gotta’ know his limitations.”. So does any effective adjuster or claim professional. Hey - can you serve on the office Social Committee? Of course, use this &#8...

2

The Claims Coach: May 2012

http://claimscoach.blogspot.com/2012_05_01_archive.html

Practical insights, tips and observations on the wild and wonderful world of claims. Sunday, May 27, 2012. Beware of These Deadly Sins of Claims-Handling! Yahoo has a risk management forum called RiskList, which I have been a member of for years and years: http:/ finance.groups.yahoo.com/group/RiskList . I highly recommend it! Recently, coverage guru Barry Zalma of California kicked off an interesting discussion, calling for nominations of the “7 Deadly Sins” of Claims Handling. Here is the list:. 8 Disc...

3

The Claims Coach: Establish Good Claim Relationships BEFORE The Loss!

http://claimscoach.blogspot.com/2012/06/establish-good-claim-relationships.html

Practical insights, tips and observations on the wild and wonderful world of claims. Monday, June 11, 2012. Establish Good Claim Relationships BEFORE The Loss! But … does it HAVE to be this way? Might there be a role for claim professionals before a loss occurs. Could it be that relationship building before a loss might make relationships (and claims) progress more smoothly after a loss? As claim professionals, though, why must we wait until there is a loss before reaching out to policyholders? Be proact...

4

The Claims Coach: December 2011

http://claimscoach.blogspot.com/2011_12_01_archive.html

Practical insights, tips and observations on the wild and wonderful world of claims. Tuesday, December 27, 2011. 16 Examples of Claim Professional’s New Year’s Resolutions. Dick Clark. Times Square and the descending ball. Popping champagne corks. All these are signs that the a new year is upon us, ready or not, like it or not. Are you happy and satisfied with the course you are on? If not, what specific steps will you need to change your trajectory? What skills do you need to acquire and hone in 2012?

5

The Claims Coach: April 2012

http://claimscoach.blogspot.com/2012_04_01_archive.html

Practical insights, tips and observations on the wild and wonderful world of claims. Sunday, April 29, 2012. Does the Claims World Favor Extroverts? I just finished reading a recently published book, Quiet: The Power of Introverts in a World that Can’t Stop Talking. By Susan Cain. She makes the point that most of the world puts a higher value on extroversion and that subtle or not so subtle pressures exist to handicap quieter types. Can an introvert survive, or even thrive, in the world of claims? I don&...

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It’s Summertime and Time for All Those Summertime  Billing Issues | legalbillreviewerblog

https://legalbillreviewerblog.com/2015/07/16/its-summertime-and-time-for-all-those-summertime-billing-issues

John Conlon's blog on the art and science of reviewing legal bills. About John Conlon and the LBR Blog. It’s Summertime and Time for All Those Summertime Billing Issues. Ah It’s summer time. Time to kick back, enjoy life, and . . be on the lookout for increased costs in legal bills brought on by summertime’s seasonal billing issues. Coleman v. Block. Jablonski v. Portfolio Recovery Associates. 2012 WL 1552462 (N.D. Ohio)(“work done by non-attorneys such as paralegals or law clerks, may be c...Then, there...

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Why Reviewing and Revising Work of Subordinates Can Raise Both Billing and Competency Issues | legalbillreviewerblog

https://legalbillreviewerblog.com/2015/06/03/why-reviewing-and-revising-work-of-subordinates-can-raise-both-billing-and-competency-issues

John Conlon's blog on the art and science of reviewing legal bills. About John Conlon and the LBR Blog. Why Reviewing and Revising Work of Subordinates Can Raise Both Billing and Competency Issues. Recently I saw something unusual in a legal bill. A senior partner actually billed “N/C” (or no charge) for the time spent on reviewing and revising the work of a subordinate attorney. This is because I often see grammatical and other glaring mistakes in bills.). Carolina Academic Press 2003) at p. 44 (&#8...

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Why Attorneys Must Always Tell You About Less Costly “Alternative Courses of Legal Action” | legalbillreviewerblog

https://legalbillreviewerblog.com/2015/02/25/why-attorneys-must-always-tell-you-about-less-costly-alternative-courses-of-legal-action

John Conlon's blog on the art and science of reviewing legal bills. About John Conlon and the LBR Blog. Why Attorneys Must Always Tell You About Less Costly “Alternative Courses of Legal Action”. Ethics rule requires attorneys to do so even if not asked. As this mandatory duty relates to controlling legal costs, it means that an attorney is absolutely required to provide you with alternative courses of action that may be less. This means that even if you laid out to the lawyer exactly what you wanted don...

insurance-guy.blogspot.com insurance-guy.blogspot.com

The Insurance Guy: December 2007

http://insurance-guy.blogspot.com/2007_12_01_archive.html

Insurance Made Simple Rick Vassar CPCU, ARM, AIS, ARM-P. Quinley Calls Vassar Book 'Top Risk Management Book of the Year'. The Envelope, please … the Top Risk Management Book of the Year …. By Kevin M. Quinley CPCU, ARM AIC, AIM, ARe. Olly olly oxen free! Come out, come out, wherever you are! Reviewed by Kevin Quinley. Here Comes the Insurance Guy by Rick Vassar, iUniverse, 2006, 196 pp., $17.95. Vassar's target audience is likely not the Fortune 500 or Fortune 1000 risk pro who attends the annual RIMS C...

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legalbillreviewerblog | John Conlon's blog on the art and science of reviewing legal bills | Page 2

https://legalbillreviewerblog.com/page/2

John Conlon's blog on the art and science of reviewing legal bills. About John Conlon and the LBR Blog. 8220;Reconstructed” Time Sheets: How Attorneys Make Up For Lost Time and Them Some. December 8, 2015. I recently reviewed a December bill from an insurer’s panel counsel that included time entries for work done in February. This reminded me that at this time of the year, I often see attorneys billing for work that may have been done many months earlier. November 18, 2015. In previous posts, I have writ...

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Biting The Hand That Feeds You: Is It Ever Ethical For A Panel Counsel To Sue Its Insurer Client? | legalbillreviewerblog

https://legalbillreviewerblog.com/2015/03/11/biting-the-hand-that-feeds-you-is-it-ever-ethical-for-a-panel-counsel-to-sue-its-insurer-client

John Conlon's blog on the art and science of reviewing legal bills. About John Conlon and the LBR Blog. Biting The Hand That Feeds You: Is It Ever Ethical For A Panel Counsel To Sue Its Insurer Client? Is it ethical for a lawyer to sue a current client? That was the question posed to me last week by an insurer. It seems that one of the insurer’s primary panel counsel firms that does both coverage and defense work for the insurer has inquired about taking on a plaintiff case against the insurer. While it ...

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About John Conlon & the LBR Blog | legalbillreviewerblog

https://legalbillreviewerblog.com/about

John Conlon's blog on the art and science of reviewing legal bills. About John Conlon and the LBR Blog. About John Conlon and the LBR Blog. Regarded an authority in the field of legal ethics, John has long been active in the field of legal ethics as an attorney in private practice focusing on professional responsibility matters. Importantly, John is the only attorney legal bill auditor in the U.S. to have served as a Legal Ethics Committee Chair for a state bar association. Blog is the successor to the.

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Uncategorized | legalbillreviewerblog

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John Conlon's blog on the art and science of reviewing legal bills. About John Conlon and the LBR Blog. Court Zingers in Legal Billing Cases. July 21, 2016. Over the years, I have read hundreds of cases from throughout the U.S. involving fee billing issues. From these cases, I have extracted key holdings that I often rely on in making decisions on whether certain billing entries should be reduced or eliminated. Here are some examples. Simmons v. New York City Transit Authority. 112 F Supp. 3d 31 (SD ...

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The Claims Coach

Practical insights, tips and observations on the wild and wonderful world of claims. Monday, June 11, 2012. Establish Good Claim Relationships BEFORE The Loss! But … does it HAVE to be this way? Might there be a role for claim professionals before a loss occurs. Could it be that relationship building before a loss might make relationships (and claims) progress more smoothly after a loss? As claim professionals, though, why must we wait until there is a loss before reaching out to policyholders? Be proact...

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Quinley Risk Associates, LLC —

May 23, 2015. Quinley Risk Associates, LLC. The Claims Coach Blog. Welcome to Quinley Risk Associates, LLC. Kevin Quinley is a leading authority on claims, product liability losses and litigation management. As a senior executive for cutting edge insurance carriers, he has managed claims and litigation throughout the world. Also known as The Claims Coach. Sample and explore Kevin’s resources on the About Kevin. Page, which features his biography and a sampling of articles. Visit books/publications.

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