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Law Firms: How Much Potential New Business Do You Lose Everyday? | The Financial Times Guide To Business Development Blog
http://www.financialtimesguidetobusinessdevelopmentblog.com/law-firms-how-much-potential-new-business-do-you-lose-everyday
February 17th, 2015. Law Firms: How Much Potential New Business Do You Lose Everyday? What if you knew with absolute certainty that every day you lose potential business, that you could win? What would you do about it? Believe it or not many firms of all sizes fall into this category and leave cash on the table! Let me explain, by asking you a few key questions first. When you’ve read the questions, you’ll appreciate what you are missing. Do you realize that every enquiry call is a sales. How much more b...
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‘Travel Talk’ – March 2015 – Outstanding Customer Service – ‘Rudding Park Hotel’ | The Financial Times Guide To Business Development Blog
http://www.financialtimesguidetobusinessdevelopmentblog.com/travel-talk-march-2015-outstanding-customer-service-rudding-park-hotel
March 16th, 2015. 8216;Travel Talk’ – March 2015 – Outstanding Customer Service – ‘Rudding Park Hotel’. Given that great ‘customer service’ is the ultimate business development tool, in this March ‘Travel Talk’ section, I want to recognise and recommend my. Favourite hotel where great. Customer service actually stands out in. Rudding Park Hotel North Yorkshire Luxury hotel between Harrogate and Leeds. Anaging Director, Peter Banks, who explained his philosophy a customer is what shops have accountants.
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Winning business is not the most important thing – being profitable is! Price for profit! | The Financial Times Guide To Business Development Blog
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May 18th, 2015. Winning business is not the most important thing being profitable is! Speaking on the subject of pricing and converting enquiries some years ago, one of my delegates proudly boasted to a room full of people how he converted 100% of his ‘how much’ calls into business. I asked him to share his secret. Oh it’s easy ,. Being rather curious, I asked him why, if he was so effective, he was on my course. Because I’m not making any money ,. Over the years, I have spoken to a huge number of busine...
financialtimesguidetobusinessdevelopmentblog.com
How To Turn Face To Face Networking Opportunities Into Business: 8 Practical Tips | The Financial Times Guide To Business Development Blog
http://www.financialtimesguidetobusinessdevelopmentblog.com/how-to-turn-face-to-face-networking-opportunities-into-business-8-practical-tips
March 12th, 2015. How To Turn Face To Face Networking Opportunities Into Business: 8 Practical Tips. Do you know how to turn small talk into big business? How do you feel if you have to turn out to a business social event? How effective are you at turning social / business meeting opportunities into a profitable business relationship? Many people feel uncomfortable not knowing what to do or say. Here then are 8 simple practical tips that can really help you succeed in these sort of situations. I have oft...
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Avoid Business Development Executive Nonsense Speak – Can You Understand This? | The Financial Times Guide To Business Development Blog
http://www.financialtimesguidetobusinessdevelopmentblog.com/avoid-business-development-executive-nonsense-speak-can-you-understand-this
May 17th, 2012. Avoid Business Development Executive Nonsense Speak – Can You Understand This? If you understand this let me know! Here is part of an introduction from a strategic business development plan, written by an expensive consultant:. Wow, that’s an easy one to get sorted! If any reader understood this please e-mail or call me with an explanation and translation please, because I certainly don’t! Anyone got examples to share? Posted in Business Development Advice And Tips. From your own site.
financialtimesguidetobusinessdevelopmentblog.com
Who has priority … real clients and customers or calls from unknown sources? | The Financial Times Guide To Business Development Blog
http://www.financialtimesguidetobusinessdevelopmentblog.com/who-has-priority-real-clients-and-customers-or-calls-from-unknown-sources
August 6th, 2012. Who has priority … real clients and customers or calls from unknown sources? A customer / client services dilemma. Food for thought and discussion. A real story and example to think about. I recently walked into a firm of solicitors, where I had an appointment for a specific time. As I approached the receptionist at the desk and began to introduce myself her telephone rang. Ignoring me she answered the phone and dealt with the call. The phone rang again and she answered it again! Ian &#...
financialtimesguidetobusinessdevelopmentblog.com
Solicitors … when emailing conveyancing quotes can cost you the business! How much are you losing? | The Financial Times Guide To Business Development Blog
http://www.financialtimesguidetobusinessdevelopmentblog.com/solicitors-when-emailing-conveyancing-quotes-can-cost-you-the-business-how-much-are-you-losing
July 16th, 2015. Solicitors when emailing conveyancing quotes can cost you the business! How much are you losing? The ability to instantly email a quote to prospective clients, who have rung to find out your conveyancing fees is brilliant, provided you don’t misuse it. Too many firms are getting this wrong and losing business, when they think they are being efficient. Note, no conversation with the call handler lasted more than 2 minutes). I need to do a breakdown and I’ll get that over to you by email l...
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Exceed Customer Or Client Expectations: The Key To Success | The Financial Times Guide To Business Development Blog
http://www.financialtimesguidetobusinessdevelopmentblog.com/exceed-customer-or-client-expectations-the-key-to-success
June 25th, 2015. Exceed Customer Or Client Expectations: The Key To Success. Can you instantly name three occasions in your life when an organisation you’ve done business with, has massively exceeded your expectations? I don’t just mean delivered on their promises and done a good job, but consciously given you a positive and excited feeling that they have gone way past what you expected. Have you immediately got three names in your head? Actually have you got one? Now before I get too carried away sharin...
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ebook for law firms – ‘How To Convert Telephone Enquiries Into Profitable Business’ – special rate. | The Financial Times Guide To Business Development Blog
http://www.financialtimesguidetobusinessdevelopmentblog.com/ebook-for-law-firms-how-to-convert-telephone-enquiries-into-profitable-business-special-rate
July 27th, 2015. Ebook for law firms – ‘How To Convert Telephone Enquiries Into Profitable Business’ – special rate. When they realise that I have helped over 900 law firms, over 31 years, learn that there are simple techniques that are guaranteed to help them win large sums of extra business, it is not surprising that they want to know exactly what these techniques are. Click here for full details of content, price and purchase information. Posted in Business Development Advice And Tips. 8216;Travel Tal...
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‘Travel Talk’ – Professor Ian Cooper reviews the Portraits of Southern France river cruise, with Viking River Cruises | The Financial Times Guide To Business Development Blog
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August 3rd, 2015. 8216;Travel Talk’ – Professor Ian Cooper reviews the Portraits of Southern France river cruise, with Viking River Cruises. Which of the following would you choose to do – visit a high quality chocolate factory to sample as much as you can eat; taste wines in some of the world’s best wine growing areas or enjoy a leisurely cruise through the Provence region of France? It was fascinating, to follow in the artist’s footsteps and see the places and objects that he had immortalized in some o...
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