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https://cloud.click2coach.com
Internet Explorer 9.0 or later is recommended for an optimal user experience. Stay connected to the latest news, tips, and product updates from Envision. To view this video please enable JavaScript, and consider upgrading to a web browser that a href=http:/ videojs.com/html5-video-support/ target= blank supports HTML5 video /a.
Contact Center Software - Envision
http://www.envisioninc.com/Landing-Pages/Operational-Impact.aspx
Obviously, positive customer interactions and great customer service are still the big reasons for any contact center to exist. Envision provides the tools necessary to maximize day-to-day effectiveness of agents, their schedules and many other facets of the customer experience. Here are some examples of the types of data that can be captured—from front-office or back-office agents—and used to create an operational impact on your organization:. Cost of service/cost per call type. Service to sales revenue.
Resource Library - Envision
http://www.envisioninc.com/about-us/resource-library.aspx
Looking for a success story to find out how your peers have successfully implemented Envision solutions, need a product brochure or a white paper? All of these resources and more are available in the resource library. Click2Coach—Improve Customer Experiences. Are Your Coaching Methods on Target? Click2Coach Cloud; Redefining Cloud Contact Center Simplicity, Efficiency. Customer Centricity – Why Now More Than Ever. Delta Hotels and Resorts. Public Utilities of Munich GmbH. Seattle Metropolitan Credit Union.
Contact Center Software - Envision
http://www.envisioninc.com/About-Us/Partners.aspx
Why partner with us? Envision is a growing global brand, with more than 20 years of SaaS and enterprise workforce optimization (WFO) solutions experience, and now the only company with the ability to capture data completely from the desktop to provide a full-featured workforce optimization solution. This makes your position as ‘trusted advisor’ a stronger one. Become a Referral Partner. We also offer you:. Training for your sales staff. Sales and marketing support. Options for co-branded marketing. We op...
Contact Center Software - Envision
http://www.envisioninc.com/customers/alaska-airlines.aspx
Envision partners with some of the worlds most successful customer service organizations like Nike, Alaska Air Group and Southwest Airlines to improve agent effectiveness, call center efficiency and enterprise performance. Envisions call center software solutions enable companies to achieve their business goals by delivering measurable improvement to people, processes and technology. Envisions customers trust them to deliver a world-class customer experience that leads to increased revenue and re...
Contact Center Software - Envision
http://www.envisioninc.com/About-Us.aspx
Since 1994, we’ve had one objective: to figure out a way to make the relationship between a company and their customers better. We’ve partnered with our customers to develop a powerful suite of products and services that enable contact centers to optimize operational effectiveness and efficiency. We are sorry, but support is not available at the moment. Get Envision articles straight to your inbox. Make an intelligent impact. 901 Fifth Avenue, Suite 3300. Seattle, Washington 98164.
Why Click2Coach - Envision
http://www.envisioninc.com/About-Us/Why-Click2Coach?.aspx
Why your contact center is in need of Envision. Completely adaptable to the way you work. As we’re able to smoothly integrate our solutions to meet the needs of businesses with front-line agents, back-office workflows and work-at-home programs. Transform your customer relationships. Into lasting and loyal fans—its not just about finding a problem or recording a problem, but through agent coaching take real steps to fix the problem… and maybe even incite a corporate transformation.
Contact Center Software - Envision
http://www.envisioninc.com/Landing-Pages/Strategic-Impact.aspx
Times have changed. Running a contact center is not just about recording what the customer is saying, but digging down and finding out what the customer is thinking. What is the collective voice of the customer telling you about your business? How do they really feel? What communications are working? What communications are not working? How do we make them work better? Here are some examples of the types of data that can be captured and used to create a strategic impact on your organization:.
Contact Center Software - Envision
http://www.envisioninc.com/customers/bodybuilding-com.aspx
Envision partners with some of the worlds most successful customer service organizations like Nike, Alaska Air Group and Southwest Airlines to improve agent effectiveness, call center efficiency and enterprise performance. Envisions call center software solutions enable companies to achieve their business goals by delivering measurable improvement to people, processes and technology. Envisions customers trust them to deliver a world-class customer experience that leads to increased revenue and re...
Contact Center Software - Envision
http://www.envisioninc.com/Landing-Pages/Transformational-Impact.aspx
Here are some examples of the types of action that can make an immediate transformational impact to your organization:. On-demand, personalized training sent to agents at their desktops. Short video clips on the fly, or training clips that have already been created and delivered to agents. Evaluations of recorded customer interactions (including voice and screen) sent directly to agents, along with supervisor annotations and training as a complete coaching package. Make an intelligent impact.
Contact Center Software - Envision
http://www.envisioninc.com/Workforce-Optimization/Click2Coach-On-Premise.aspx
Deliver the Superior Service Your Customers Expect. Its time for a technology solution that helps you meet your customer and business needs and prepares your organization for the future. Create exceptional customer experiences with recording, data and coaching. Net Performance Score Quality Monitoring. And are they using every interaction to help transform your customers into loyal, raving fans? Is the result of multidimensional analytics that summarizes the quality monitoring score, agent adherence, bac...
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Claro Cloud - Servicios de cloud computing para empresas | Argentina
Líneas de Atención y Ventas:. Respaldo en Línea. Comunicación Móvil Privada. Iquest;Qué es cloud? Iquest;Por qué Claro Cloud? Iquest;Cómo comprar? Te ofrecemos recursos flexibles y estables que se adaptan a las necesidades de tu empresa. Diseñá tu página web fácilmente, y promové tu empresa con herramientas de marketing simples y efectivas. Vos y tus empleados están comunicados e informados en todo momento. Respaldo en Línea. Comunicación Móvil Privada. Iquest;Qué es Cloud? Iquest;Cómo comprar?
SoftLayer サービス
クラスキャット SoftLayer マネージドサービス – テレワーク, Web 会議, BYOD. Web 会議 BYOD サービスを中核とする テレワーク統合マネージドサービスを IBM SoftLayer ベアメタルで提供開始. 統合マネージドサービスを IBM SoftLayer ベアメタルで提供開始. ClassCat Telework v1.0 - テレワーク 在宅勤務 を支援 推進 -. セキュアな Linux サーバ、クラウド/仮想化ソリューションの企画 開発 販売を行う株式会社クラスキャット 本社 東京都港区赤坂、代表取締役社長 佐々木規行 は、テレ ワーク(在宅勤務)を支援 推進する様々なソリューションをサービスとして選択的に利用可能な、テレワーク統合マネージドサービス ClassCat Telework v1.0 を IBM SoftLayer ベアメタル(物理占有サーバ)で本日(12月2日)から提供開始することを発表致しました。 本サービス ClassCat Telework v1.0 は、テレワークを支援 推進する目的で提供される統合的なマネージドサービスです。 セキュアな L...
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