COMMISSIONING4HEALTH.COM

healthandcarecommunication.co.uk

Communication in care - building healthy relationships: Towards integration

http://www.healthandcarecommunication.co.uk/p/towards-integration.html

Communication in care - building healthy relationships. Your duty to communicate. How I can help. Tips and case studies. Greater integration of services to deliver care in a way that appears seamless to the recipient has been a longstanding aim for the sector. And effective communication can support this approach. If you don't talk to each other, how can you work together? If you’re communicating alongside local partners, you need to coordinate your efforts – messages needn’t be the sam...Not only do the...

healthandcarecommunication.co.uk

Communication in care - building healthy relationships: Adding quality

http://www.healthandcarecommunication.co.uk/p/adding-quality.html

Communication in care - building healthy relationships. Your duty to communicate. How I can help. Tips and case studies. Effective communication inside and outside your organisation can support continuous improvement of both care services and processes. Within a trust for instance, ensuring all feedback, information and intelligence – incoming communication - is reviewed and evaluated, will help ensure the right care is provided in every case. This can involve listening properly to people who make compla...

healthandcarecommunication.co.uk

Communication in care - building healthy relationships: Supporting choice

http://www.healthandcarecommunication.co.uk/p/supporting-choice.html

Communication in care - building healthy relationships. Your duty to communicate. How I can help. Tips and case studies. Access to quality information is becoming an ever more important factor in the patient experience. Information needs to be available but simply putting it out there or providing more of it is not the answer; it has to be the right information, to the right people, at the right time and in the right way, so that it can be turned into knowledge and understanding. People don’t need ...

healthandcarecommunication.co.uk

Communication in care - building healthy relationships: How I can help

http://www.healthandcarecommunication.co.uk/p/how-i-can-help.html

Communication in care - building healthy relationships. Your duty to communicate. How I can help. Tips and case studies. How I can help. I’ve got nearly 30 years’ relevant experience, working in journalism, public relations, internal and corporate communication and have run my own business since 2001. Clients have included the Department of Health, NHS Health Scotland, the King’s Fund, individual NHS trusts and health authorities, the Institute of Healthcare Management and Care Talk. I can support your o...

healthandcarecommunication.co.uk

Communication in care - building healthy relationships: Get in touch

http://www.healthandcarecommunication.co.uk/p/get-in-touch.html

Communication in care - building healthy relationships. Your duty to communicate. How I can help. Tips and case studies. My business, Vicky Burman Communications Ltd, is based in Staffordshire, but I travel all over the UK to work with clients. Sometimes it’s best to meet face to face, at least initially, but remote working can often be just as effective and keeps your costs down. Or call 01889 590804. Subscribe to: Posts (Atom). Get practical help from WriteCare. Visit the new WriteCare website. A month...

healthandcarecommunication.co.uk

Communication in care - building healthy relationships: Your duty to communicate

http://www.healthandcarecommunication.co.uk/p/your-duty-to-communicate.html

Communication in care - building healthy relationships. Your duty to communicate. How I can help. Tips and case studies. Your duty to communicate. Effective communication is embedded in the NHS Constitution, which gives people the right to information to make choices. It is your duty to ensure patients, carers, the public and your staff are aware of their rights under the constitution, like access to services within maximum waiting times. But the duty to communicate shouldn’t mean ‘covering y...Subscribe...

healthandcarecommunication.co.uk

Communication in care - building healthy relationships: Welcome

http://www.healthandcarecommunication.co.uk/p/welcome.html

Communication in care - building healthy relationships. Your duty to communicate. How I can help. Tips and case studies. Effective communication has perhaps never been more important in health and social care. Service provision is changing, relationships between care providers and recipients of care are changing, and a shift to a more honest and open, less ‘risk averse’ approach to communication at every level is not just desirable but necessary. As well as offering efficiency savings. In addition to the...

healthandcarecommunication.co.uk

Communication in care - building healthy relationships: Managing communication

http://www.healthandcarecommunication.co.uk/p/better-communication.html

Communication in care - building healthy relationships. Your duty to communicate. How I can help. Tips and case studies. What are you currently doing? Stop focusing on channels and start thinking about aims and actual results, especially in terms of emotional response, expectations, attitudes, behaviours. Communication has to be meant (not just a tick box exercise), it has to be relevant and it has to make a difference (even if people aren’t consciously aware of it). Why are you doing it? Communication s...

healthandcarecommunication.co.uk

Communication in care - building healthy relationships: Purposeful communication

http://www.healthandcarecommunication.co.uk/2012/01/purposeful-communication.html

Communication in care - building healthy relationships. Your duty to communicate. How I can help. Tips and case studies. It really bugs me when organisations and individuals don't have a clear aim in mind when they're planning and developing communication activities and products. Without having a definite reason for communicating, and knowing what result they want out of it, it's not going to be effective and they'll end up wasting time, effort and resources. Simply to inform is usually not a good enough...