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Complete Usability - Home | completeusability.com Reviews
https://completeusability.com
2016 Complete Usability
completeusability.com
Usability and User Experience | Product image best practices for e-commerce websites | Part 1
https://www.completeusability.com/product-image-best-practices-part-1
The big picture of usability and user experience. Product image best practices, part 1. By Mike B. Fisher. April 2, 2009. The quality and usability of product images is a weakness of many e-commerce websites. Here’s how to ensure that your product images empower users to find and buy what they’re after. In this first part of a three-part article we’ll examine the importance of good product images, and we’ll look at best practices for ensuring good product image quality. Compare products to each other.
Usability and User Experience | Memo to banks: Where are the memos?
https://www.completeusability.com/memo-to-banks-where-are-the-memos
The big picture of usability and user experience. Memo to banks: where are the memos? By Mike B. Fisher. November 17, 2011. In this article I highlight a simple but important feature missing from many bank and financial websites. I also show an example of a bank that has the feature but implements it badly, and one that offers the same function but a much better experience. Surprisingly, few banks and brokerages enable users to associate memos with the individual transactions on their accounts. And o...
Usability and User Experience | The big cost of small usability problems
https://www.completeusability.com/the-big-cost-of-small-usability-problems
The big picture of usability and user experience. The big cost of small usability problems. By Mike B. Fisher. September 16, 2009. User experience problems tend to be cumulative. Enough small problems can have the same effect as a few large ones – namely, causing users frustration and sometimes causing them to give up on your application or website. Crafting a good user experience requires finding and eliminating major usability issues, but less severe problems deserve attention too. The lay of the land.
Part 3 | Usability and User Experience | Store locator problems and best practices
https://www.completeusability.com/store-locator-usability-best-practices-part-3
The big picture of usability and user experience. Store locator usability: problems and best practices, part 3. By Mike B. Fisher. October 16, 2009. Of this article we looked at the ways in which store locators leave users frustrated, and we explored ways to address the problems. In the third part of this article we look at some additional best practices and touch upon a few special considerations. Continuing on with our look at store locator best practices, it’s also sensible to:. Of this article do jus...
Part 1 | Usability and User Experience | Store locator problems and best practices
https://www.completeusability.com/store-locator-usability-best-practices
The big picture of usability and user experience. Store locator usability: problems and best practices. By Mike B. Fisher. September 21, 2009. Many would-be bricks-and-mortar shoppers go online to find the location of a nearby retail store. Often their efforts are frustrated by the poor usability of store locators. In this multi-part article we’ll examine the problem and explore some best practices. Store locator usability problems. Customers often come to a company’s website in search of a nearby retail...
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Arrogance | Abe Heward's Blog
http://www.abeheward.com/tag/arrogance
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). On July 18, 2010. Everything sacred is a tie, a fetter. 8212; Max Stirner. I am an irreverent guy. I’m a fan of South Park. And QA Hates You. For example. Furthermore, I think it’s important–nay,. 8211;for software testers to cultivate a healthy irreverence. Nothing should be beyond question or scrutiny. “Respecting” something as “off limits” (also known as dogmatism. The email–reproduced here unmodified...
Assumptions Are Dangerous Things | Abe Heward's Blog
http://www.abeheward.com/assumptions-are-dangerous-things
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). Assumptions Are Dangerous Things. On June 29, 2010. 8221; I’ve learned from hard experience that assumptions about expectations can and will come back to bite you and quite often, unfortunately, it’s difficult to know that you’re even. It seems I am doomed to learn this particular lesson over and over again. Last week I took a trip to the Great Smoky Mountains of Tennessee. Uh, apparently not. I’m of...8221; h...
Testing’s Quiet Evidence | Abe Heward's Blog
http://www.abeheward.com/testings-quiet-evidence
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). On July 5, 2010. About Nassim Taleb’s The Black Swan. A few years ago I was consumed with debunking network marketing. Companies and real estate investing scams (If you’re genuinely curious why, I explain it all here. My efforts were focused primarily on a real estate “guru”. Who lives nearby, in Glendale, AZ. As with most con artists, his promotional materials include dozens of narrative fallac. In contrast t...
Bias | Abe Heward's Blog
http://www.abeheward.com/tag/bias
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). On July 5, 2010. About Nassim Taleb’s The Black Swan. A few years ago I was consumed with debunking network marketing. Companies and real estate investing scams (If you’re genuinely curious why, I explain it all here. My efforts were focused primarily on a real estate “guru”. Who lives nearby, in Glendale, AZ. As with most con artists, his promotional materials include dozens of narrative fallac. In contrast t...
Communication | Abe Heward's Blog
http://www.abeheward.com/tag/communication
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). Testers Cannot Be Perfect Proxies for End Users. On November 19, 2010. 11:25:37 AM] Dev Mgr. 8211; i really need you to look into that “flash wont resize without a reload” fact. 11:25:42 AM] Dev Mgr. Its not being believed [by the CEO]. 11:25:50 AM] Dev Mgr. 11:26:02 AM] Dev Mgr. I went to some other pages that clearly have graphs on them. 11:26:07 AM] Dev Mgr. That dont need to be reloaded. There are any numb...
Interview with a CEO | Abe Heward's Blog
http://www.abeheward.com/interview-with-a-ceo
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). Interview with a CEO. On July 24, 2010. 8220;So, tell me: How are you going to. The accuracy and integrity of the data? 8221; he asked. I glanced at the clock on the wall:. The CEO and I had been talking since 2:00, and he had to be at his next meeting in 5 minutes. I could feel my adrenal glands dumping their contents into my blood stream. To say was that his question was. Absurd. That I, as a tester, cou...
The Post Hoc Fallacy | Abe Heward's Blog
http://www.abeheward.com/the-post-hoc-fallacy
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). The Post Hoc Fallacy. On May 29, 2010. Correlation is not causation. It seems a simple statement when you look at it. Just because night follows day does not mean that day. Night However, it’s clear that people fall prey to this fallacy. It’s what’s behind, for example, the superstitious rituals of baseball pitchers. Maybe it would have gone away on its own. How do you know? Banks on the confusion. May 31, 201...
Testers Cannot Be Perfect Proxies for End Users | Abe Heward's Blog
http://www.abeheward.com/testers-cannot-be-perfect-proxies-for-end-users
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). Testers Cannot Be Perfect Proxies for End Users. On November 19, 2010. 11:25:37 AM] Dev Mgr. 8211; i really need you to look into that “flash wont resize without a reload” fact. 11:25:42 AM] Dev Mgr. Its not being believed [by the CEO]. 11:25:50 AM] Dev Mgr. 11:26:02 AM] Dev Mgr. I went to some other pages that clearly have graphs on them. 11:26:07 AM] Dev Mgr. That dont need to be reloaded. There are any numb...
Black Swan | Abe Heward's Blog
http://www.abeheward.com/tag/black-swan
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). Tag Archives: Black Swan. On July 5, 2010. About Nassim Taleb’s The Black Swan. A few years ago I was consumed with debunking network marketing. Companies and real estate investing scams (If you’re genuinely curious why, I explain it all here. My efforts were focused primarily on a real estate “guru”. Of course, what the “guru”. The scammer has just removed your ability to falsify his claims! In contrast to th...
My Wish List for a Test Case Tracking Tool | Abe Heward's Blog
http://www.abeheward.com/my-wish-list-for-a-test-case-tracking-tool
How To Read a Skew-T Graph. Abe Heward's Blog. Thoughts on testing software (and other things). My Wish List for a Test Case Tracking Tool. On August 18, 2010. Let’s talk for a bit about tracking test cases. Now, before we get bogged down in semantics and hair-splitting, let me point out that I’ve already made my case against them. I want to focus here on the. 8221; to testing “ scenarios. 8220;, or even test “ charters. Speaking provisionally, it’s probably a good idea to keep track of. It was tested,.
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