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Ready for the next step? Why do I Mystery Shop? Stop Guessing – Ask Your Customers. How do my employees interact with our customers? Are we losing money due to our Customer Service? How does our customer service compare to our competition? Are our customers raving OR complaining about us? Would capturing customer feedback instantly be valuable information? CPI Data Helps You . . . Understand what your customers’ perceptions are about their experience. Gain a competitive advantage over your competition.

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Ready for the next step? Why do I Mystery Shop? Stop Guessing – Ask Your Customers. How do my employees interact with our customers? Are we losing money due to our Customer Service? How does our customer service compare to our competition? Are our customers raving OR complaining about us? Would capturing customer feedback instantly be valuable information? CPI Data Helps You . . . Understand what your customers’ perceptions are about their experience. Gain a competitive advantage over your competition.

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5 customer experience center

6 business owners

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Home - Customer Perception Insights | cpinsights.com Reviews

https://cpinsights.com

Ready for the next step? Why do I Mystery Shop? Stop Guessing – Ask Your Customers. How do my employees interact with our customers? Are we losing money due to our Customer Service? How does our customer service compare to our competition? Are our customers raving OR complaining about us? Would capturing customer feedback instantly be valuable information? CPI Data Helps You . . . Understand what your customers’ perceptions are about their experience. Gain a competitive advantage over your competition.

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cpinsights.com

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Customer Experience Options - Customer Perception Insights

https://www.cpinsights.com/customer-experience-options

Ready for the next step? Why do I Mystery Shop? Understands that different Business Segments require different feedback methods. Below are examples of the types of Customer Experience evaluation that Customer Perception Insights. Can perform for a Business. Contact us for more details. Meridian Chamber of Commerce. Boise Metro Chamber of Commerce. Boise, ID 83719. Like us on Facebook.

2

Testimonials - Customer Perception Insights

https://www.cpinsights.com/testimonials

Ready for the next step? Why do I Mystery Shop? What our customers are saying. Former President of Axiom. A successful business needs to ‘ Inspect what you Expect and we are amazed at the results we can achieve by knowing/measuring where we are compared to our goal.’. We expect our employees to provide exceptional service to our customers and CPI provides us with the tools, via their monthly Mystery Shop program, to independently inspect the business. Director of Human Resources - D&B Supply.

3

Why do I Mystery Shop? - Customer Perception Insights

https://www.cpinsights.com/why-do-i-mystery-shop

Ready for the next step? Why do I Mystery Shop? Why do I Mystery Shop? Why do I Mystery Shop? We asked 3 simple questions of our shoppers and here are some responses. Q1: Why are you a Mystery Shopper? Two reasons. One I find it interesting to see how companies truly want to understand what their employees are really doing everyday. Two, is really understanding the business owner’s expectations of their staff or employees, have they set the expectations? Would you like to get one step ahead of this?

4

Who are we? - Customer Perception Insights

https://www.cpinsights.com/who-are-we

Ready for the next step? Why do I Mystery Shop? Is a Boise based company that understands what Customers require from a business to become their Raving Fan. We are family owned and operated company and work closely with Small to Medium sized businesses in the Pacific North West to customize a solution that fits the need. What do we do? How do we do it? Why do we do it? Was established in 1999 with the goal of helping to improve customer service. Both Shoppers and Clients alike have commented that the...

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Articles and Links - Customer Perception Insights

https://www.cpinsights.com/articles-links

Ready for the next step? Why do I Mystery Shop? Customer Perception Insights has an aim to improve the Customer Experience in all businesses whether we are working directly with you or not. Below you will find both articles, links and newsletters that we feel increase the understanding of Customer Service. Enjoy! MSN Money’s 2013 Customer Service Hall of Fame. BOISE, ID 83719. Meridian Chamber of Commerce. Boise Metro Chamber of Commerce. Boise, ID 83719. Like us on Facebook.

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dietzagency.com

September 2016 - Dietz Agency

http://www.dietzagency.com/2016/09

None of my Business. None of my Business. How to support local without spending a dime. None of my Business S2:E11 Carrie Uberuaga. The case for staring at you screen all day. None of my Business S2:E10 Mark Hansen. On The gaping chasm between expected customer service and memorable customer service. On My love letter to Dutch Bros. We'll call him Tony. On Must go up. On A Dutch Love Story. How one couple is dominating the coffee business. On Never start a sentence with a customer with “No”. This episode...

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SEI podcast Archives - Dietz Agency

http://www.dietzagency.com/category/simply-explaining-insurance

None of my Business. None of my Business. How to support local without spending a dime. None of my Business S2:E11 Carrie Uberuaga. The case for staring at you screen all day. None of my Business S2:E10 Mark Hansen. On The gaping chasm between expected customer service and memorable customer service. On My love letter to Dutch Bros. We'll call him Tony. On Must go up. On A Dutch Love Story. How one couple is dominating the coffee business. On Never start a sentence with a customer with “No”. The health i...

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life Archives - Dietz Agency

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None of my Business. None of my Business. How to support local without spending a dime. None of my Business S2:E11 Carrie Uberuaga. The case for staring at you screen all day. None of my Business S2:E10 Mark Hansen. On The gaping chasm between expected customer service and memorable customer service. On My love letter to Dutch Bros. We'll call him Tony. On Must go up. On A Dutch Love Story. How one couple is dominating the coffee business. On Never start a sentence with a customer with “No”. Http:/ traff...

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None of my Business Archives - Dietz Agency

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None of my Business. None of my Business. How to support local without spending a dime. None of my Business S2:E11 Carrie Uberuaga. The case for staring at you screen all day. None of my Business S2:E10 Mark Hansen. On The gaping chasm between expected customer service and memorable customer service. On My love letter to Dutch Bros. We'll call him Tony. On Must go up. On A Dutch Love Story. How one couple is dominating the coffee business. On Never start a sentence with a customer with “No”. The health i...

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liability Archives - Dietz Agency

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None of my Business. None of my Business. How to support local without spending a dime. None of my Business S2:E11 Carrie Uberuaga. The case for staring at you screen all day. None of my Business S2:E10 Mark Hansen. On The gaping chasm between expected customer service and memorable customer service. On My love letter to Dutch Bros. We'll call him Tony. On Must go up. On A Dutch Love Story. How one couple is dominating the coffee business. On Never start a sentence with a customer with “No”. A few years ...

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business Archives - Dietz Agency

http://www.dietzagency.com/category/business

None of my Business. None of my Business. How to support local without spending a dime. None of my Business S2:E11 Carrie Uberuaga. The case for staring at you screen all day. None of my Business S2:E10 Mark Hansen. On The gaping chasm between expected customer service and memorable customer service. On My love letter to Dutch Bros. We'll call him Tony. On Must go up. On A Dutch Love Story. How one couple is dominating the coffee business. On Never start a sentence with a customer with “No”. I remember w...

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November 2016 - Dietz Agency

http://www.dietzagency.com/2016/11

None of my Business. None of my Business. How to support local without spending a dime. None of my Business S2:E11 Carrie Uberuaga. The case for staring at you screen all day. None of my Business S2:E10 Mark Hansen. On The gaping chasm between expected customer service and memorable customer service. On My love letter to Dutch Bros. We'll call him Tony. On Must go up. On A Dutch Love Story. How one couple is dominating the coffee business. On Never start a sentence with a customer with “No”. Health insur...

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October 2016 - Dietz Agency

http://www.dietzagency.com/2016/10

None of my Business. None of my Business. How to support local without spending a dime. None of my Business S2:E11 Carrie Uberuaga. The case for staring at you screen all day. None of my Business S2:E10 Mark Hansen. On The gaping chasm between expected customer service and memorable customer service. On My love letter to Dutch Bros. We'll call him Tony. On Must go up. On A Dutch Love Story. How one couple is dominating the coffee business. On Never start a sentence with a customer with “No”. The health i...

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