This blog was started to support my MBA studies and my Master Thesis with the topic "CRM 2.0 - Next Generation Customer Relationship Model". Although I have finished my MBA, I will keep sharing some of my thoughts around social CRM and Enterprise 2.0 here and keep you entertained :) Enjoy and feel free to tell me if you agree or think that this is far away from reality...
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CRM 2.0 by Guido Oswald | crm2-0.blogspot.com Reviews
https://crm2-0.blogspot.com
This blog was started to support my MBA studies and my Master Thesis with the topic "CRM 2.0 - Next Generation Customer Relationship Model". Although I have finished my MBA, I will keep sharing some of my thoughts around social CRM and Enterprise 2.0 here and keep you entertained :) Enjoy and feel free to tell me if you agree or think that this is far away from reality...
crm2-0.blogspot.com
CRM 2.0 by Guido Oswald: December 2012
http://crm2-0.blogspot.com/2012_12_01_archive.html
Saturday, December 1, 2012. CRM is not about “managing” customers (anymore…). It has to be kept in mind that CRM 2.0 is not just a technology or software tool but consists of several components that all need to be considered and eventually implemented. Technorati Tags: CRM 2.0. Posted by Guido Oswald. Links to this post. Subscribe to: Posts (Atom). This blog was started to support my MBA studies and my Master Thesis with the topic "CRM 2.0 - Next Generation Customer Relationship Model". SOA 20 by Guido O...
CRM 2.0 by Guido Oswald: Does every company need CRM?
http://crm2-0.blogspot.com/2010/02/does-every-company-need-crm.html
Sunday, February 21, 2010. Does every company need CRM? If you listen to the CRM tool vendors, it is crucial for every business (independent of its size) to use a CRM software in order to streamline its processes and collaborate effectively with customers and across the organization. But is this really true for all kind of businesses. So what to do with small businesses (SMBs) that think about CRM and do not want to spend a large amount of money into licenses and consulting / implementation projects?
CRM 2.0 by Guido Oswald: Interactive Chat as a support (and sales) channel
http://crm2-0.blogspot.com/2011/09/interactive-chat-as-support-and-sales.html
Friday, September 2, 2011. Interactive Chat as a support (and sales) channel. I just read an internal memo about the huge success of our (SAS) “proactive chat” feature. And was thinking about my masters' thesis. Where I stated that the standard triple of telephone, mail and email. Might not be sufficient anymore. And additional channels help to establish a better relationship with customers. One can only anticipate how this helps improving customer relationships through an outstanding support experience.
CRM 2.0 by Guido Oswald: August 2011
http://crm2-0.blogspot.com/2011_08_01_archive.html
Thursday, August 4, 2011. Avoid Social Media Failures. I just came across a blog post. From Jeff Stibel where he talks about ways how to stay out of trouble when it comes to social media (both from a corporate as well as from a personal perspective). While most of the issues that can arise with the Web 2.0 technologies and the “Social Web” are easily predictable with common sense, it is alarming how many people still make fundamental errors in dealing with these platforms. 8230;nothing more to say I guess.
CRM 2.0 by Guido Oswald: October 2009
http://crm2-0.blogspot.com/2009_10_01_archive.html
Thursday, October 22, 2009. Service Cloud2 – Salesforce.com taking Customer support into the cloud? Salesforce.com has always been very visionary and successfully pushing the SaaS model into the market for sales force automation (SFA). Of the “ Service Cloud2. 8221; yesterday, they showed that the same SaaS model can also work for customer service and support. SFDC presented some very important new modules of the Service Cloud2 that are indispensable for high quality customer support:. Very obvious that ...
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Guido's Blog: June 2011
http://guidooswald.blogspot.com/2011_06_01_archive.html
Wednesday, June 22, 2011. Pictures from our trip to Lucerne. Tuesday, June 07, 2011. Skype experiencing problems (again). Skype crashed on all windows PCs about an hour ago… again! At least they are working on it:. Http:/ heartbeat.skype.com/2011/06/problems signing in to skype f.html. Is this the influence of Microsoft already? Hope not, I really love that service, since this is our main telephone line for all our German friends and family. Subscribe to: Posts (Atom). And call me for free.
Guido's Blog: September 2011
http://guidooswald.blogspot.com/2011_09_01_archive.html
Wednesday, September 21, 2011. Here is the guy that says you need to try new things for 30 days to make an impact:. Matt Cutts: Try something new for 30 days. Find his 30-day challenges here: http:/ www.mattcutts.com/blog/type/30-days/. Find my current status here: http:/ runkeeper.com/user/guidooswald/profile. 160; (add 1 day that is was not tracked with RunKeeper). Labels: 30 day challenge. Subscribe to: Posts (Atom). And call me for free. View my complete profile. CRM 20 - by Guido Oswald.
Guido's Blog: DSLR Photography – how I do it…
http://guidooswald.blogspot.com/2013/10/dslr-photography-how-i-do-it.html
Friday, October 11, 2013. DSLR Photography – how I do it…. I am sitting in our hotel room in Greece, working on the pictures I took in the last days and recognizing that my toolset (software and hardware) has gotten somewhat complex since my first steps with digital photography a couple of years ago. Time to make a note to myself on the stuff I am using (and how). Let’s start with the hardware:. In the US this is a EOS Rebel T1i). Canon EF-S 18-200mm 1:3,5-5,6 IS. Hama Quick Shoot Strap. For quite a whil...
Guido's Blog: Rigi
http://guidooswald.blogspot.com/2011/10/rigi.html
Sunday, October 09, 2011. Trip to Rigi Kulm (from Vitznau). Subscribe to: Post Comments (Atom). And call me for free. Born December 1972 in Mainz, Germany, now living near Zurich, Switzerland. Graduate Engineer (computer science) and Master of Business Administration (MBA, International Management). View my complete profile. CRM 20 - by Guido Oswald. Technology Elements in CRM 2.0. Temporary Post Used For Theme Detection (3272df15-4027-4b53-b699-0b08c7ab1f4e - 3bfe001a-32de-4114-a6b4-4005b770f6d7).
Guido's Blog: October 2011
http://guidooswald.blogspot.com/2011_10_01_archive.html
Sunday, October 09, 2011. Trip to Rigi Kulm (from Vitznau). Subscribe to: Posts (Atom). And call me for free. Born December 1972 in Mainz, Germany, now living near Zurich, Switzerland. Graduate Engineer (computer science) and Master of Business Administration (MBA, International Management). View my complete profile. CRM 20 - by Guido Oswald. Technology Elements in CRM 2.0. Temporary Post Used For Theme Detection (3272df15-4027-4b53-b699-0b08c7ab1f4e - 3bfe001a-32de-4114-a6b4-4005b770f6d7).
Guido's Blog: March 2011
http://guidooswald.blogspot.com/2011_03_01_archive.html
Sunday, March 06, 2011. Dana Shorts (Part 1). Subscribe to: Posts (Atom). And call me for free. Born December 1972 in Mainz, Germany, now living near Zurich, Switzerland. Graduate Engineer (computer science) and Master of Business Administration (MBA, International Management). View my complete profile. CRM 20 - by Guido Oswald. Technology Elements in CRM 2.0. Temporary Post Used For Theme Detection (3272df15-4027-4b53-b699-0b08c7ab1f4e - 3bfe001a-32de-4114-a6b4-4005b770f6d7). SOA 20 by Guido Oswald.
Links
http://www.guidooswald.de/links/default.html
A short link list. My Employer: SAS Institute. Where I live: Würenlos. My sister: Carina Oswald.
Apie CRM - santykių su klientais valdymą: birželis 2013
http://apie-crm.blogspot.com/2013_06_01_archive.html
Apie CRM - santykių su klientais valdymą. Apie galingą valdymo sistemą, atveriančią vartus link įmonės klestėjimo arba negailestingai pasmerkiančią smukti. Tegyvuoja išmanantys ir vargas nesupratusiems! Adobe paskelbė ketinanti įsigyti Neolane. Žinutė, kad pasidavė Adobe. Stipriausia profesionalios asmeninių kompiuterių programinės įrangos citadelė. Pasitvirtino su kaupu. Dabar Adobe. Paskelbė, kad ketina įsigyti. Interneto rinkodaros automatizavimo tiekėją. Neolane. Kaip komentuoja Paul Greenberg. Tiesi...
Guido's Blog: March 2012
http://guidooswald.blogspot.com/2012_03_01_archive.html
Saturday, March 10, 2012. Premium products and premium service. We are finally fixing our chairs from the dining table…. I am positive surprised that Rolf Benz actually sent us a set of replacement parts at no cost. Sometimes premium products also have premium service – great! This feels a little like getting an iPad or iPhone repaired at Apple. From a customer retention perspective this works out very well. I would always recommend Rolf Benz products after this positive experience…. And call me for free.
Guido's Blog: Why 30 days?
http://guidooswald.blogspot.com/2011/09/why-30-days.html
Wednesday, September 21, 2011. Here is the guy that says you need to try new things for 30 days to make an impact:. Matt Cutts: Try something new for 30 days. Find his 30-day challenges here: http:/ www.mattcutts.com/blog/type/30-days/. Find my current status here: http:/ runkeeper.com/user/guidooswald/profile. 160; (add 1 day that is was not tracked with RunKeeper). Labels: 30 day challenge. Subscribe to: Post Comments (Atom). And call me for free. View my complete profile. CRM 20 - by Guido Oswald.
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Corporate Risk Management Inc. provides risk management services in Charlotte, NC.
Corporate Risk Management Inc. Charlotte, NC 29207. William B. Heeney, CPCU, ARM. Eric G. Little, CPCU, ARM. Corporate Risk Management Inc. Founded in 1978, Corporate Risk Management Inc. is an independent consulting firm in Charlotte, NC that specializes in risk management services to domestic and international clients. We specialize in a wide variety of property, casualty, and employee benefits services designed to enhance your current risk management program. Since we do not sell insurance. Our client...
CRM1RS - Система управления агентством недвижимости. Профессиональная CRM система для агентств и брокеров. Учет клиентов, сделок, объектов и обращений. Бизнес процессы в риэлторской деятельности, инструмент развития офиса в городской, загороной, коммерчес
Профессиональная программа для агентств и брокеров. Повышение эффективности за счет настройки бизнес-процессов. Увеличение производительности труда агентов. И конверсии обращений. Систематизация работы с клиентами и объектами. Выберите для себя современный инструмент развития. Мы вложили в систему собственные наработки, достигнутые, за пять лет работы на рынке и опыт других наиболее успешных агентств недвижимости. На базе CRM-1RS Вы можете строить свою стратегию успешного развития компании. Используйте г...
siebel crm services/creativeprobers | Just another WordPress.com weblog
Just another WordPress.com weblog. Oracle Siebel Core Consultant training and certification in Bangalore,India. July 13, 2009. Software Services Pvt. Ltd is a rapidly growing Technology Services company focused on Siebel CRM, Siebel CRM on Demand and Oracle Business Intelligence Enterprise Edition technologies involved in both consulting and training in these areas. CREATIVE PROBERS. Is the only authorized and best training center for ORACLE in Siebel CRM and OBIEE technologies in India. Phone no: 91 80 ...
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22 Şubat 2011 Salı. Captalaon is best known for its loan modification and debt settlement pipeline tracking and CRM software program. Through this program, the company is offering a $100 Amex Gift Card to current subscribers who successfully refer new subscribers to Captaloans. The referring subscriber will automatically be entered into a monthly drawing for another $100 Amex Gift Card if the new company also opts to use Captaloans branding service. Compare CRM - CRM Software. Another great resource we o...
Crm1stop.com
CRM 2.0 by Guido Oswald
Sunday, October 13, 2013. Technology Elements in CRM 2.0. Provide a unique customer experience by providing exceptional customer support. Empower the sales force with the tools and data they need to work efficiently. Allow employees to collaborate internally and externally with the applications they know and love. Collect and share knowledge in order to leverage what has already be done. Find information quickly – independent of the place. Leverage the “wisdom of the crowds”. Posted by Guido Oswald.
Crm2.biz
CRM 27ตค.
วันอาทิตย์ที่ 17 พฤศจิกายน พ.ศ. 2556. การบริหารลูกค้าสัมพันธ์ (Customer Relation Management). คือวิธี การสร้าง รักษา ตอบสนอง สร้างคุณค่าระยะยาวสู่ลูกค้า. CRM Process MKT environment , STP. CRM Tool Vision - Position -Strategy- Value -Organization-Process-Information-Technolpgy-Metric. การบริหารความสัมพันธ์ลูกค้าDEAR model Database -Electronic- Action- Retention. 1 ความคิดเห็น:. ส่งอีเมลข้อมูลนี้. แชร์ไปที่ Twitter. แชร์ไปที่ Facebook. สมัครสมาชิก: บทความ (Atom). เกี่ยวกับฉัน.
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www.crm2.co.za coming soon
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CRM² - White Label CRM System | CRM²
Skip to main content. What is your way to sell CRM. Benefits of CRM Partner. How to get started? The whole Sales Force Automation process provided in a cloud. All the marketing tools in use with CRM. Readymade reporting or building additional reports. Help Desk -service integrated as a one part of CRM. Include projects, calendars and manage the resources effectively. Automatic invoicing and managing the revenue and purchase invoicing. The open Web Services to integrate with third party programs freely.
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