ctp.bolderthinking.com

bolderthinking.com

Bolder Thinking

https://www.bolderthinking.com/blog

SOS by Bolder Thinking. The Evolution of Call Center Technology. Modern day technology that supports call centers is quite impressive, especially given the origins of the call center industry. However, there wasn’t always solutions available to simplify call center operations. . Read More. The Real Consequences of Not Adopting Real-Time Reporting. 4 Reasons to Adopt Skill Based Routing. Skill based routing, call center software, call center agents. Read More. Why Agent State Control Matters. Top 3 Hated ...

bolderthinking.com

Bolder Thinking

https://www.bolderthinking.com/team

SOS by Bolder Thinking. Nicole Hushka, VP Product Development. James Van Vleet, VP Technology Architecture. We were looking for a solution that could grow with us. Bolder Thinking offered a reliable and quality platform while also delivering an unparalleled level of customer service, which we appreciate. Their business aligned perfectly with the needs of our growing company. Connecting A Dispersed Workforce. Solugenix Corporation, a leading provider of ERP and… Case Study. Preparing for Rapid Growth.

bolderthinking.com

Bolder Thinking

https://www.bolderthinking.com/product/technical-specifications

SOS by Bolder Thinking. Our platform is a collection of web-based software designed to provide PBX (Private Branch Exchange) functionality to call centers and businesses, delivered through commercially available on-demand cloud data centers. Unlike traditional on-premise PBX products, no hardware is required. Unlike "hosted" PBX offerings, no specialized networks, data centers or software are needed. Web-Based CTI (Computer Telephony Integration) and Robust API. Connecting A Dispersed Workforce. We were ...

bolderthinking.com

Bolder Thinking

https://www.bolderthinking.com/how-it-works

SOS by Bolder Thinking. Want to know more? Schedule Demo and Free Trial. I want to schedule a demo. I'd like someone to contact me for a free trial. We were looking for a solution that could grow with us. Bolder Thinking offered a reliable and quality platform while also delivering an unparalleled level of customer service, which we appreciate. Their business aligned perfectly with the needs of our growing company.". Jeffrey Wagner, EVP of Aquilon. Shashi Jasthi, CEO of Solugenix.

bolderthinking.com

Bolder Thinking

https://www.bolderthinking.com/news/innovative-insight-answers-the-call-a-bolder-thinking-case-study

SOS by Bolder Thinking. Innovative Insight Answers the Call: A Bolder Thinking Case Study. Innovative Insight Answers the Call: A Bolder Thinking Case Study. February 17, 2015. Breaking Boldly from Tradition. Read the case study today to learn how Bolder Thinking leveraged the GoodData Open Analytics Platform to:. Deploy live dashboards in just six months. Provide an advanced analytics UI with ad hoc capabilities to their customers. Become a key differentiator in a crowded market. Want to know more?

bolderthinking.com

Bolder Thinking

https://www.bolderthinking.com/solutions/sos-by-bolder-thinking

SOS by Bolder Thinking. Wouldnt you like to make life easier for your Web customers? When customers need that last bit of insight in order to make a purchase decision, wouldn’t you want to provide it? If a customer starts to reach a breaking point in a service environment, isn’t it better to relieve the frustration? If a customer in a store needs help, isnt in your best interest to be able to provide that help immediately through your mobile app? With SOS, you can:. Call center with a simple click. SOS b...

bolderthinking.com

Bolder Thinking

https://www.bolderthinking.com/partners

SOS by Bolder Thinking. We offer simple and rewarding partnership programs. All companies are eligible to participate - we seek like-minded partners looking for a competitive edge. Each partner is treated as a unique opportunity to create a mutually beneficial relationship. Not only do we rollout the red carpet for each of our clients, we do the same for every trusted partner. Here’s why our current partners have chosen to work with us:. Enhance existing offerings; i. Is a privately held, global informat...

bolderthinking.com

Bolder Thinking

https://www.bolderthinking.com/news

SOS by Bolder Thinking. Innovative Insight Answers the Call: A Bolder Thinking Case Study. February 17, 2015. Call Center Services: Featured Article on Bolder Thinking. August 5, 2014. Call Center Services, a leading online community catering to businesses that focus on virtual call centers, has featured an article on the bold business approach of Bolder Thinking. This approach emphasizes reduced complexity, dynamic scalability, and a better value. . Read More. July 21, 2014. June 2, 2014. March 11, 2014.

bolderthinking.com

Bolder Thinking

https://www.bolderthinking.com/solutions/enterprises

SOS by Bolder Thinking. Bolder Thinking is redefining enterprise telephony. Instead of complex, hard to operate, and expensive traditional solutions, we bring a simple yet power-packed platform to enterprises around the globe. We deliver a million-dollar offering without the expense, time, and effort often required to build and scale telephony operations in large organizations. Eliminates traditional complexity of running an enterprise phone system. Extensions and numbers assigned to people, not locations.