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News | Office of the Ombudsman
http://www.ombudsman.org.ls/category/news
OFFICE OF THE OMBUDSMAN VISIT THE EDUCATIONAL INSTITUTIONS. The Office of the Ombudsman started to visit educational institutions in the country as part of outreach programme to educate and inform the public about the roles and functions of the Ombudsman. DATE PLACE DISTRICT NO:OF PEOPLE ADDRESSED NO: OF PAMPHLETS DISTRIBUTED 25-02-2016 Roma College of Nursing Maseru 24 500 08-03-2016 National University of […] [ Read More. THE OFFICE THE OMBUDSMAN BIDS FAREWELL TO ITS TWO OFFICERS. Two officers namely M...
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Complaints | Office of the Ombudsman
http://www.ombudsman.org.ls/complaints
The complaints receivable by the Ombudsman Office have to be grounded on any of its areas of mandate. Procedure for lodging complaints. Section 8 of the Ombudsman Act No.9 of 1996 provides:. The substance of the allegation;. The name of the specified authority against whom the complaint is made;. The date on which the action or omission took place; and. The name and address of the complainant. Notwithstanding subsection (1), nothing shall preclude the Ombudsman from entertaining an oral complaint. Where ...
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Reports | Office of the Ombudsman
http://www.ombudsman.org.ls/reports
2010/11 Annual Report in Summary. Seeiso Molomo v. Agriculture. Matala Resettles v.Lesotho Highlands. Mahlomola Ramothello v LHDA. Malehlohonolo v.Central Bank. Masechaba Ntsihlele v LEC. Matsau v. WASA. Claudia Lieketseng Morake v. Foreign Affairs. 2008 – 2003. Puseletso Maphala v.Lebuile Rantletse. International Ombudsman Institute (IOI) - http:/ www.theioi.org. Afican Ombudsman and Mediators Association (AOMA) - http:/ www.aoma.org.za. The Office of the Ombudsman. TEL: ( 266) 2231 6425.
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The Ombudsman | Office of the Ombudsman
http://www.ombudsman.org.ls/about-us/the-ombudsman
Adv Leshele Thoahlane KC was born in Sekameng Mafeteng on the 16. He went to Lesotho High School in 1959-1964. He did his Labour Studies at the Ruskin College, Oxford, UK and Honours Law Degree at the University College, Cardiff, Wales and to the Bar of the High Court of Lesotho, respectively in 1981. Adv Leshele Thoahlane KC - The Ombudsman. International Ombudsman Institute (IOI) - http:/ www.theioi.org. Afican Ombudsman and Mediators Association (AOMA) - http:/ www.aoma.org.za. TEL: ( 266) 2231 6425.
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Public Enquiries | Office of the Ombudsman
http://www.ombudsman.org.ls/public-enquiries
There are two methods of conducting an investigation into a complaint. The Ombudsman may approach a matter informally by telephone or letter and the matter may very well be concluded following that procedure. He may choose to carry out a formal investigation. In this procedure the Ombudsman sits as a tribunal to take evidence from the parties. A hearing is preceded by the issuance of summonses or subpoenae by which people are called to appear before the Ombudsman in varying capacities. Web: http:/ www...
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Inspection | Office of the Ombudsman
http://www.ombudsman.org.ls/inspection
Organion-wide objectives have been identified as being supportive to achievement of the goal and fulfilment of the mission as defined above. To provide efficient, effective, and accessible services to clients so that complaints and grievances against public sector agencies are resolved promptly and in an impartial manner;. To respond, on a timely basis, to any practices, conditions and tendencies which have a negative impact on the environment or potential to cause degradation of the ecosystem in order t...
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Core Functions | Office of the Ombudsman
http://www.ombudsman.org.ls/about-us/core-functions
The Investigations unit of the Ombudsman Office performs the core function which is to receive and investigate complaints from aggrieved persons against government agencies and statutory corporations and / or officials of such agencies and organisations. The unit aligns itself with the Ombudsman Office mission to improve accountability by government departments and statutory authorities thereby promoting fair and reasonable public administration as well as to promote respect for human rights. The Office ...
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FAQs | Office of the Ombudsman
http://www.ombudsman.org.ls/category/faqs
Below you will find some frequently asked questions and their answers. If you have any questions about the ombudsman, please start here. If your questions are still unanswered, you can contact The Omnudsman. What Is An Ombudsman? A high public official. Appointed by the head of state in terms of the constitution and his tenure of office is four years. Duties and Functions of the Ombudsman. To recommend remedial action where he finds a complaint justified;. Who May Complain to the Ombudsman? Practices tha...
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Vision, Mission and Objectives | Office of the Ombudsman
http://www.ombudsman.org.ls/about-us/objectives
Vision, Mission and Objectives. The Office of the Ombudsman will be a well known, effective, responsive and preferred alternative mechanism for the speedy and effective resolution of complaints from the public against the public sector and parastatals; a champion for the protection and promotion of fundamental rights and freedom, the environment and the ecosystem. The Office of the Ombudsman as an institution created and enshrined in the Constitution of the Kingdom of Lesotho shall:. Government of Lesoth...
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