Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions.
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Customer Discovery - Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions. | customerdiscovery.com Reviews
https://customerdiscovery.com
Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions.
customerdiscovery.com
About - Customer Discovery
http://customerdiscovery.com/about
Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions. I’m Matt Foley – the founder/blogger here at CustomerDiscovery.com (if my name sounds strangely familiar, it’s probably because of this. If you’re at a company of any size that is regularly launching new products or business concepts, please consider subscribing to our email newsletter (the sign-up form is in the sidebar) because I think it will be a huge help for you. ...How to ...
5 tips for successful customer discovery interviews - Customer Discovery
http://customerdiscovery.com/5-tips-to-help-you-be-successful-with-customer-discovery
January 8, 2014. 5 tips for successful customer discovery interviews. There is a lot of good (and not so good) advice out there about how to conduct customer discovery. Below is a list of 5 tips that will help you be more successful during the customer discovery phase of your product/startup development. Ask for money, get advice; ask for advice, get money. Really listen and be comfortable with the silence. Focus on actual behaviors and experiences. Learn to probe effectively. That’s it for now! Call to ...
January 2014 - Customer Discovery
http://customerdiscovery.com/2014/01
Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions. How many customer discovery interviews should you do? Tldr; Interview at least 30 people per customer segment. And preferably more like 50 if you can. Read on to find out why…. How many customer discovery interviews should you do. Like many things in life, the answer is “it depends,” but here are a some questions to consider initially:. Keep reading to find out…. If you’re ...
Customer Discovery - Page 2 of 2 - Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions.
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Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions. The two types of customer discovery interviews. Broadly speaking, there are two types of customer discovery interviews – the problem interview and the solution interview. How (and when) you do each interview will be a critical factor as to whether you will be successful in your customer discovery process. The Combined Problem/Solution Interview. You should be looking to conduct a...
Channels for customer discovery - Customer Discovery
http://customerdiscovery.com/channels-customer-discovery
March 25, 2014. Channels for customer discovery. Much of the existing literature on customer discovery (especially anything by Steve Blank) makes the recommendation that you “get out of the building” and get in face-to-face with your customers whenever possible. While that advice is well-intentioned, I think it misses the mark slightly. While getting face-to-face with customers is great, I strongly feel you should do at least part of your customer discovery in the channel through which you sell. It’...
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Customer Discovery - Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions.
Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions. How to test pricing during customer discovery. Customer discovery is an inherently qualitative research exercise, which means that testing out pricing is somewhat tricky. However, that doesn’t mean that you can’t use customer interviews to get a directional sense of how you should price your product. 8220;What is a fair. Price for this product? Channels for customer discovery.
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The Customer Experience Discussion | How to get the most out of your customer's experience
The Customer Experience Discussion. Charlie Scott - Woodland, O'Brien and Scott. July 14, 2012 · 2:41 pm. Re-Emerging Trend in Housing: Employee Satisfaction = Uh – Oh! Many experts have said that it is unreasonable for a company’s leadership to expect their employees to take better care of their customers, than the company does for the employees. There is a lot of truth in this reasoning, but in addition to customer satisfaction implications there are business operations to consider, too. Now that the m...
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