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Customer Experience First - driving organisational change - Home

We are a customer experience consultancy, designing and implementing customer driven strategic change programmes to enable public and private sector organisations to increase their customer focus.

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Customer Experience First - driving organisational change - Home | customerexperiencefirst.co.uk Reviews

https://customerexperiencefirst.co.uk

We are a customer experience consultancy, designing and implementing customer driven strategic change programmes to enable public and private sector organisations to increase their customer focus.

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Customer Experience First - driving organisational change - News & Events

http://customerexperiencefirst.co.uk/news-events

All the latest news, current events and other information about Customer Experience First. January 2012 - Improving customer experience using social media. Read Caroline Fawcett's article. On how to use social media to improve customer experience on freshbusinessthinking.com or download the pdf below. Using social media to improve your customer service. Using social media to improve your custo[.]. Adobe Acrobat document [221.8 KB]. October 2011 - Non-Executive role announced. Explore our case studies.

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Customer Experience First - driving organisational change - Case Studies

http://customerexperiencefirst.co.uk/case-studies

Case Study - Testimonials. Ray Lambe, Contract Director of Business Link digital service, Serco, November 2011. I have valued [Customer Experience First’s] contribution to the Business.gov Programme, particularly their work around customer focus. Caroline set a clear direction and did a really good job of engaging with stakeholders across government as the programme of work developed. Nigel Williams, HMRC Programme Director for Business.gov, November 2011. Read more about it. Read more about it. Caroline...

3

Customer Experience First - driving organisational change - Home

http://customerexperiencefirst.co.uk/sitemap

Department for Environment, Food and Rural Affairs. Find out more about how we've helped our clients. Explore our case studies. Of FTSE100 and Public Sector clients. Get the latest news. And press releases about us. Us for more details. Customer Experience First Ltd 2011.

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Customer Experience First - driving organisational change - About Us

http://customerexperiencefirst.co.uk/about-us

About Customer Experience First. Brand Development and Delivery. Us for all enquires. Find out more about how we've helped our clients. Explore our case studies. Of FTSE100 and Public Sector clients. Get the latest news. And press releases about us. Us for more details. Customer Experience First Ltd 2011.

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