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Perfecting the Customer Experience | John Burshek’s Official Blog for Customer Experience InsidersJohn Burshek's Official Blog for Customer Experience Insiders
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Perfecting the Customer Experience | John Burshek’s Official Blog for Customer Experience Insiders | customerexperiencesuccess.wordpress.com Reviews
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John Burshek's Official Blog for Customer Experience Insiders
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May | 2008 | Perfecting the Customer Experience
https://customerexperiencesuccess.wordpress.com/2008/05
Perfecting the Customer Experience. Archive for May, 2008. Customer Experience and Green (Part 2). May 28, 2008. If you listen long enough to pontificators – whether you hear them on radio, see them on television or read their postulations in magazines – at some point you will hear one or more of them boldly proclaim how they never buy into stats. Some go so far as to state they avoid research and statistically based information like the plague. They say it; therefore the study findings are true? Quite a...
July | 2008 | Perfecting the Customer Experience
https://customerexperiencesuccess.wordpress.com/2008/07
Perfecting the Customer Experience. Archive for July, 2008. It’s Always about the Human Experience. July 15, 2008. Over the past few blogs, I’ve delved into the changing consumer attitudes in green as well as the power of customer experience in digital media (websites, mobile, television, et al). Sometimes it helps to take a step back and revisit the reason why I continuously advocate and proselytize meaningful, statistically reliable and predictive direct communication with your customers. I headed to (...
June | 2008 | Perfecting the Customer Experience
https://customerexperiencesuccess.wordpress.com/2008/06
Perfecting the Customer Experience. Archive for June, 2008. When Will They Ever Learn? Websites Fall Short of Expectations. June 27, 2008. Following a very busy month on the road and in the field, listening and studying customers up close and personal again, I am sad to report that a refrain I thought we as a community of businesses would be done with by now is being raised once again. When I first published my book in 2002,. Website Success: from the only perspective that matters, your customer! While w...
“When Will They Ever Learn?” Websites Fall Short of Expectations | Perfecting the Customer Experience
https://customerexperiencesuccess.wordpress.com/2008/06/27/“when-will-they-ever-learn”-websites-fall-short-of-expectations
Perfecting the Customer Experience. When Will They Ever Learn? Websites Fall Short of Expectations. June 27, 2008. Following a very busy month on the road and in the field, listening and studying customers up close and personal again, I am sad to report that a refrain I thought we as a community of businesses would be done with by now is being raised once again. When I first published my book in 2002,. Website Success: from the only perspective that matters, your customer! In a way, I had. At some point,...
Customer Experience and Green (Part 2) | Perfecting the Customer Experience
https://customerexperiencesuccess.wordpress.com/2008/05/28/customer-experience-and-green-part-2
Perfecting the Customer Experience. Customer Experience and Green (Part 2). May 28, 2008. If you listen long enough to pontificators – whether you hear them on radio, see them on television or read their postulations in magazines – at some point you will hear one or more of them boldly proclaim how they never buy into stats. Some go so far as to state they avoid research and statistically based information like the plague. They say it; therefore the study findings are true? Quite a leap of faith when you...
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Perfecting the Customer Experience | John Burshek’s Official Blog for Customer Experience Insiders
Perfecting the Customer Experience. It’s Always about the Human Experience. July 15, 2008. Over the past few blogs, I’ve delved into the changing consumer attitudes in green as well as the power of customer experience in digital media (websites, mobile, television, et al). Sometimes it helps to take a step back and revisit the reason why I continuously advocate and proselytize meaningful, statistically reliable and predictive direct communication with your customers. I headed to (retailer), from whom I h...
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