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Customer Focused Reliability Engineering & Quality Management

I created Customer Focused Engineering after witnessing poor corporate strategies with respect to customer satisfaction. The single, most powerful service I can provide is that of determining your best allocation of resources. My strategy ensures that everything you do is valuable to your customer and to your bottom line, eliminating wasted time and money. Customer Focused Engineering in brief. Canadian Reliability and Maintainability Symposium, 2003.

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I created Customer Focused Engineering after witnessing poor corporate strategies with respect to customer satisfaction. The single, most powerful service I can provide is that of determining your best allocation of resources. My strategy ensures that everything you do is valuable to your customer and to your bottom line, eliminating wasted time and money. Customer Focused Engineering in brief. Canadian Reliability and Maintainability Symposium, 2003.
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Customer Focused Reliability Engineering & Quality Management | customerfocus.ca Reviews

https://customerfocus.ca

I created Customer Focused Engineering after witnessing poor corporate strategies with respect to customer satisfaction. The single, most powerful service I can provide is that of determining your best allocation of resources. My strategy ensures that everything you do is valuable to your customer and to your bottom line, eliminating wasted time and money. Customer Focused Engineering in brief. Canadian Reliability and Maintainability Symposium, 2003.

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customerfocus.ca customerfocus.ca
1

Customer Focused Reliability Engineering & Quality Management

http://www.customerfocus.ca/background.php

Background on Peter Preston-Thomas. Attained certification as ASQ Certified Quality Manager. 20 years in telecommunications - since 1988. Practical experience encompasses start-ups to large corporations. Focus on the Reliability, Quality and Product Integrity disciplines. Experience includes work at the network, system, board and component and IC fabrication levels. Recent work on photonic and military components. Technical chair for the Canadian Reliabliity and Maintainability Symposium, 2003.

2

Customer Focused Reliability Engineering & Quality Management

http://www.customerfocus.ca/services.php

Reliability Engineering and Quality Management services include…. Quality Program Creation and Management. Reliability Program Creation and Management. Reliability Modeling – component, card, system, network. FMECA – Failure Modes, Effects and Criticality Analysis. Environmental characterization and test. Accelerated life testing and analysis. Supplier system, process and product audits. For more information or to outline your specfic needs. Peter Preston-Thomas, 2004 - peter@customerfocus.ca.

3

Customer Focused Reliability Engineering & Quality Management

http://www.customerfocus.ca/about.php

About Customer Focused Engineering. Encompasses all departments in the operation of a company to address the following challenges:. Produce quality products that will work reliably in all customer environments. Maintain consistent focus on customer requirements through product conception, deployment and support. Provide consistent technical representation to customers. Providing Customer Technical Coordination to ensure there is a focal point to consistently:. Delivered product meets customer expectations.

4

Customer Focused Reliability Engineering & Quality Management

http://www.customerfocus.ca/index.php

I created Customer Focused Engineering after witnessing poor corporate strategies with respect to customer satisfaction. The single, most powerful service I can provide is that of determining your best allocation of resources. My strategy ensures that everything you do is valuable to your customer and to your bottom line, eliminating wasted time and money. Customer Focused Engineering in brief. Canadian Reliability and Maintainability Symposium, 2003.

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I created Customer Focused Engineering after witnessing poor corporate strategies with respect to customer satisfaction. The single, most powerful service I can provide is that of determining your best allocation of resources. My strategy ensures that everything you do is valuable to your customer and to your bottom line, eliminating wasted time and money. Customer Focused Engineering in brief. Canadian Reliability and Maintainability Symposium, 2003.

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