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Customer Forum - The best water service for the fairest price. Welcome to the Customer Forum. A ground breaking initiative to help shape water and sewerage services in Scotland for the 21st century. Learn more more about who we are, our background and our remit. Discover more about what we do and the issues and challenges we face ahead. Find out who our partners and stakeholders are and learn more about them. Read our latest news. And find out what’s been happening in the water industry.

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Customer Forum - The best water service for the fairest price. Welcome to the Customer Forum. A ground breaking initiative to help shape water and sewerage services in Scotland for the 21st century. Learn more more about who we are, our background and our remit. Discover more about what we do and the issues and challenges we face ahead. Find out who our partners and stakeholders are and learn more about them. Read our latest news. And find out what’s been happening in the water industry.
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3 our stakeholders
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7 consumer forum
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Home - Customer Forum | customerforum.org.uk Reviews

https://customerforum.org.uk

Customer Forum - The best water service for the fairest price. Welcome to the Customer Forum. A ground breaking initiative to help shape water and sewerage services in Scotland for the 21st century. Learn more more about who we are, our background and our remit. Discover more about what we do and the issues and challenges we face ahead. Find out who our partners and stakeholders are and learn more about them. Read our latest news. And find out what’s been happening in the water industry.

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customerforum.org.uk customerforum.org.uk
1

The Forum - Customer Forum

http://www.customerforum.org.uk/about-us/the-forum

Customer Forum - The best water service for the fairest price. Raquo; About Us. Raquo; The Forum. The Customer Forum is made up of a Chair and seven members who bring a wealth of skills and professional experience from many walks of life, including consumer affairs, the water industry, the environment, public policy, business and academia. Meet the Forum below. Sue previously worked for an English water authority, a privatised water company and the Environment Agency. She has held non-executive posit...

2

Our Stakeholders - Customer Forum

http://www.customerforum.org.uk/our-stakeholders

Customer Forum - The best water service for the fairest price. Raquo; Our Stakeholders. The Customer Forum was established through an agreement between the Water Industry Commission for Scotland, Scottish Water and Consumer Futures, each of which played a unique role within the price setting process. The Water Industry Commission for Scotland (WICS). The Forum will work with Scottish Water to ensure that the customers’ voice is taken into account – alongside other obligations – in determining...Citizens ...

3

Our Work - Customer Forum

http://www.customerforum.org.uk/our-work

Customer Forum - The best water service for the fairest price. Raquo; Our Work. Scotland is leading the way in creating a Forum with the purpose of giving the customer a stronger voice in the price setting process whereby it will negotiate with the supplier, on behalf of the customer, to ensure a fair price is set and the customer has an input into decisions on spending priorities. The formal role of the Forum is to participate in the price setting process for 2015-2021 by:. The Commission has a team of ...

4

Minutes - Customer Forum

http://www.customerforum.org.uk/our-work/minutes

Customer Forum - The best water service for the fairest price. Raquo; Our Work. Great news, we've signed you up. Sorry, we weren't able to sign you up. Please check your details, and try again.br/.

5

Scottish Water news customer forum

http://www.customerforum.org.uk/news-2

Customer Forum - The best water service for the fairest price. 10 February 2015 –. 20th March 2014 –. Draft Determination: The Strategic Revenue of Charges 2015-2021. 20th March 2014 –. Customers and Scottish Water agree Water Business Plan for 2015 – 2021. 24th January 2014 –. The Customer Forum’s response to Scottish Water’s announcement for water charges 2014-2015. 24th January 2014 –. Scottish Water announce below inflation rise in charges for Scottish Water customers. 30th October 2013 –. The Forum ...

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watercommission.co.uk watercommission.co.uk

Who we work with - Water Industry Commission for Scotland

http://www.watercommission.co.uk/view_Who_we_work_with.aspx

Achieving best value for customers. Our role and remit. Who we work with. How the market works. How to become a supplier. Commission Minutes and Papers. Scottish Water's Annual Return. Business Stream’s Annual Return. Who we work with. Our role and remit. Who we work with. Ministers and the Scottish Parliament. Who we work with. Ministers and the Scottish Parliament. Scottish Water operates within a framework established by the Scottish Parliament. Citizens Advice Scotland (CAS).

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Home - Customer Forum

Customer Forum - The best water service for the fairest price. Welcome to the Customer Forum. A ground breaking initiative to help shape water and sewerage services in Scotland for the 21st century. Learn more more about who we are, our background and our remit. Discover more about what we do and the issues and challenges we face ahead. Find out who our partners and stakeholders are and learn more about them. Read our latest news. And find out what’s been happening in the water industry.

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