CUSTOMERPERSPECTIVES.CO.UK

Customer Perspectives: Welcome

Customer Perspectives are a mystery shopping company - with a difference. We bring a fresh dimension to the mystery shopping industry. Our dedicated team of people have a passion for delivering excellence in everything that they do, have an inquisitive mind challenging consumer behaviour and a determination to have fun and make a tangible difference to our client's commercial success. What's your customer experience? Become A Mystery Shopper.

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Customer Perspectives: Welcome | customerperspectives.co.uk Reviews

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Customer Perspectives are a mystery shopping company - with a difference. We bring a fresh dimension to the mystery shopping industry. Our dedicated team of people have a passion for delivering excellence in everything that they do, have an inquisitive mind challenging consumer behaviour and a determination to have fun and make a tangible difference to our client's commercial success. What's your customer experience? Become A Mystery Shopper.

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3 about us

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5 become a client

6 become a shopper

7 our clients

8 report shop

9 video shop

10 mystery calling

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Customer Perspectives: Welcome | customerperspectives.co.uk Reviews

https://customerperspectives.co.uk

Customer Perspectives are a mystery shopping company - with a difference. We bring a fresh dimension to the mystery shopping industry. Our dedicated team of people have a passion for delivering excellence in everything that they do, have an inquisitive mind challenging consumer behaviour and a determination to have fun and make a tangible difference to our client's commercial success. What's your customer experience? Become A Mystery Shopper.

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customerperspectives.co.uk

1

Customer Perspectives: Our Services : Email/Online Mystery Shops

http://customerperspectives.co.uk/services_emailonline.asp

The volume of Internet transactions is growing year on year, plus customers are having a growing reliance and usage of email becoming a daily way of life. Therefore, the measurement of these channels cannot be ignored. The principle of what we do within these channels is the same our approach towards anything else that we do. We seek to understand client s expectations from the channel and then put together measurement mechanisms to provide measurement and feedback on their customer s experiences.

2

Customer Perspectives: About Us

http://customerperspectives.co.uk/about.asp

Why Are We Different. Our Values and Mission. Customer Perspectives Limited was established in 2004 with the aim of helping businesses measure and improve their customer experiences. We have grown from strength to strength, in what we do and who we work with. We are now working with some of the UK's most dynamic and exciting brands. Become A Mystery Shopper.

3

Customer Perspectives: Our Services : Other Services

http://customerperspectives.co.uk/services_otherservices.asp

We are mystery shopping specialists, however, we do offer a range of complementary services to this, all revolving around measuring the customer experience. We conduct exit surveys at our client s branches. Customers leaving a branch are asked for their feedback against a questionnaire and we collate all this data into management analysis and recommendations. Customer / Prospect Satisfaction Surveys. Become A Mystery Shopper.

4

Customer Perspectives: About Us : Our Quality Guarantee

http://customerperspectives.co.uk/about_ourguarantee.asp

Why Are We Different. Our Values and Mission. Delivering quality insight is what we do. Every mystery shopper report that we receive is proof checked in respects or spelling, grammar, composition and accuracy of information. We validate our mystery shopper's work in a variety of ways, in order to ensure the shopper completed the assignment correctly, in accordance with the client's brief. Become A Mystery Shopper.

5

Customer Perspectives: Our Services : Video Mystery Shops

http://customerperspectives.co.uk/services_videoshops.asp

Video mystery shopping enables clients to re-live the actual customer experience and truly see things from the customer s perspective. This is the most powerful way to capture the appearance of the premises, the body language used by the staff and their adherence to the sales processes and customer service practices. Bringing the results to life through video, really helps staff engage and identify with a mystery shopping programme. Become A Mystery Shopper.

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hexdesign.co.uk

Hex Design: UK: Services: Web Development: Web Design & Development in Cardiff, Wales, Web Design UK

http://hexdesign.co.uk/web_development.asp

Modern websites have got to be more than just a pretty face. They are a business tool and so should add value to a company. Below are some of the tools we have developed in the past that we could add to your site to enhance its value. Remember as we have an in-house development team we can create any application your business needs. SMS - Text Messaging. An SMS gateway added to your website can add a whole new level of customer experience to your company. For example, be alerted when there is a new o...

mymysteryshopping.blogspot.com

Mystery Shopping: November 2010

http://mymysteryshopping.blogspot.com/2010_11_01_archive.html

How to become a mystery shopper. Wednesday, 17 November 2010. In these days when customers mean everything to businesses more than any other era or time, these multinational and also small companies are willing to pay agencies to check how their business are performing in regards to customer services. That is when mystery shopping comes into picture. One thing to take into account when considering becoming a mystery shopper is of the fake companies or scams that exist and pretend to be genuine mystery sh...

mymysteryshopping.blogspot.com

Mystery Shopping: Mystery Shopping Companies

http://mymysteryshopping.blogspot.com/2010/11/in-these-days-when-customers-mean.html

How to become a mystery shopper. Wednesday, 17 November 2010. In these days when customers mean everything to businesses more than any other era or time, these multinational and also small companies are willing to pay agencies to check how their business are performing in regards to customer services. That is when mystery shopping comes into picture. One thing to take into account when considering becoming a mystery shopper is of the fake companies or scams that exist and pretend to be genuine mystery sh...

hexgroup.com

Hex Design: UK: Portfolio: Web Design & Development in Cardiff, Wales, Web Design UK

http://www.hexgroup.com/portfolio.asp

Portfolio - Page 1 of 5. Below are some examples of our work. We also have some case studies. A site to advertise a luxurious villa to rent on the Algarve. Secure online bookings can be made using Hex Designs Online Booking Engine. The entire site content is managed using our CMS. Property consultancy based on the Costa Blanca. Tri-Lingual property website with full CMS. Customer Perspectives are a mystery-shopping agency that provides mystery-shopping services throughout the UK.

hexmedia.co.uk

Hex Design: UK: Portfolio: Web Design & Development in Cardiff, Wales, Web Design UK

http://hexmedia.co.uk/portfolio.asp

Portfolio - Page 1 of 5. Below are some examples of our work. We also have some case studies. A site to advertise a luxurious villa to rent on the Algarve. Secure online bookings can be made using Hex Designs Online Booking Engine. The entire site content is managed using our CMS. Property consultancy based on the Costa Blanca. Tri-Lingual property website with full CMS. Customer Perspectives are a mystery-shopping agency that provides mystery-shopping services throughout the UK.

hexdesign.co.uk

Hex Design: UK: Portfolio: Web Design & Development in Cardiff, Wales, Web Design UK

http://hexdesign.co.uk/portfolio.asp

Portfolio - Page 1 of 5. Below are some examples of our work. We also have some case studies. A site to advertise a luxurious villa to rent on the Algarve. Secure online bookings can be made using Hex Designs Online Booking Engine. The entire site content is managed using our CMS. Property consultancy based on the Costa Blanca. Tri-Lingual property website with full CMS. Customer Perspectives are a mystery-shopping agency that provides mystery-shopping services throughout the UK.

clients.customerperspectives.co.uk

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clients.customerperspectives.co.uk

User account | Customer Perspectives Clients

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customerperspectives.co.uk

Customer Perspectives: Welcome

Customer Perspectives are a mystery shopping company - with a difference. We bring a fresh dimension to the mystery shopping industry. Our dedicated team of people have a passion for delivering excellence in everything that they do, have an inquisitive mind challenging consumer behaviour and a determination to have fun and make a tangible difference to our client's commercial success. What's your customer experience? Become A Mystery Shopper.

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Improving Customer Service - Mystery Shopping I Customer Perspectives

See Your Business From A Customer's Perspective. Banks & Credit Unions. Banks & Credit Unions. Improving Customer Service with Customer Perspectives. Investing In Our Mystery Shopping Service Can Improve Your Bottom Line. Customer Experience Improvement Brings Customers Back. Good Customer Service and Banking Business Growth Are Inextricably Linked. Improving Customer Service with Customer Perspectives. Contact Customer Perspectives today to start taking your business to a whole new level. Measure your t...

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Customer Service = Success! | How Mystery Shopping Benefits Your Business

Customer Service = Success! How Mystery Shopping Benefits Your Business. Mystery shopping and its importance for stores. January 28, 2010. Before hiring a mystery shopper make sure to inquire about the services that the shopper has in hand, do the research well before hiring. Conducting an audit of the employees is a tough job as it is mandatory that they do not get prior information regarding this exercise otherwise they will not present their true picture at the time of scrutiny. Mystery shoppers are k...

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