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Customer Plus – The award-winning customer experience consultancy

Specialising in strategy, research, training and communications, we help you deliver great customer experiences to improve your organisational performance.

http://customerplus.co.uk/

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Customer Plus – The award-winning customer experience consultancy | customerplus.co.uk Reviews
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Specialising in strategy, research, training and communications, we help you deliver great customer experiences to improve your organisational performance.
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Customer Plus – The award-winning customer experience consultancy | customerplus.co.uk Reviews

https://customerplus.co.uk

Specialising in strategy, research, training and communications, we help you deliver great customer experiences to improve your organisational performance.

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1

Speakers and facilitators: inspire your audience | Customer Plus – The award-winning customer experience consultancy

http://customerplus.co.uk/services/speakers-and-facilitators

Bringing your audience together gives you a powerful opportunity to deliver your key messaging and give it a sense of occasion and energy. And to really get your audience interested in your message you need a powerful performance from your main speaker. Professional performance speaker Richard Beevers. Richard Beevers is an experienced conference speaker covering the areas of:. Leadership and staff engagement. Here are some of the events Richard has addressed recently:. Chartered Institute of Housing.

2

Customer Plus: our story about customer experience

http://customerplus.co.uk/about

We believe the world doesn’t have to be difficult. Good customer experiences should be every day, not every so often (if you’re lucky). So we develop customer experience solutions for clients nationwide, ranging from simple surveys to gauge satisfaction levels through to multi-year behaviour and culture change programmes. Who we work with. 20,000 nominations for customer service excellence. 19% increase in NPS driven by employee engagement. 100,000,000 savings through successful culture change.

3

Marketing communications: attract and sell to more customers | Customer Plus – The award-winning customer experience consultancy

http://customerplus.co.uk/services/marketing-communications

Attract and sell to more customers. Marketing is an investment. It is an investment in your brand and your position, and ultimately in your organisational performance. We deliver a return on that investment by positioning your brand, raising awareness, starting conversations and driving conversion so you sell to more customers more often. The right way to attract and retain customers. And if you don’t have a visual identity or logo, or need a new one we do that too. An audit of your marketing and communi...

4

Our approach to customer experience | Customer Plus – The award-winning customer experience consultancy

http://customerplus.co.uk/approach

What is customer experience? Customer experience is the sum total of all interaction between a customer and a supplier. It includes the quality and reliability of products and services, how quickly a customer receives attention, the attitude and behaviour displayed towards the customer, the promises a supplier makes – and whether they are kept – and indeed if the customer is helped in extra ways to make his life easier. It is a mix of the physical,. Is done and the emotional,. BT and NPower can mask the ...

5

Strategy: deliver a better customer experience | Customer Plus – The award-winning customer experience consultancy

http://customerplus.co.uk/services/strategy

Deliver a better customer experience. Great customer experiences start from inside the organisation. Engaged, motivated and customer focused employees are proven to improve the customer experience and in turn business performance. And at the centre of developing a great customer experience is the leadership team. Leading on customer experience excellence. Utilising best practice and recognised metrics Customer Plus works with management teams to benchmark the current level of customer satisfaction. Exper...

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Graham Frost - a public speaker, trainer, facilitator and life coach

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Read more / Buy. No public Twitter messages. 103;raham@grahamfrost.com. Graham Frost is a customer service and employee engagement specialist, speaker, trainer and coach. He is also a member of the Engage for Success Movement. Graham loves to help people and teams to move forward. A Smile Really Does Make A Difference. A smile really does make a difference. Like what you read? Share it via Twitter. Or Leave a comment. My Legendary Ryanair Experience. With Comments Off on My Legendary Ryanair Experience.

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Opinions - Graham Frost

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Read more / Buy. No public Twitter messages. 103;raham@grahamfrost.com. Graham Frost is a customer service and employee engagement specialist, speaker, trainer and coach. He is also a member of the Engage for Success Movement. Graham loves to help people and teams to move forward. Archive for the ‘Opinions’ Category. Apart from me, and now a few hundred blog readers, no-one. I spent a recent weekend at a Toastmasters. Conference at the Crowne Plaza Five Lakes Resort. Like what you read? Or Leave a comment.

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fromyourheart | Just another WordPress.com site | Page 2

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Just another WordPress.com site. Newer posts →. Ước mơ và lời hứa. June 3, 2011. Nợ ba mẹ một đứa con ngoan, nợ anh chị một đứa em ngoan và đáng để tự hào, nợ em trai một người anh để làm gương tốt, nợ bản thân một ước mơ cháy bỏng. Nợ ai đó cả thế giới. Mỗi ngày trôi qua là một trải nghiệm để trưởng thành hơn, sẽ luôn cố gắng và cố gắng. Bắt đầu từ ngày hôm nay. English. Let’s go. May 28, 2011. On the air – off the air. To miss ( some place) – nho mot noi nao do. Do you miss Newyork. Consulting : co van.

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Customer Plus – The award-winning customer experience consultancy

Award-winning customer experience consultancy. We help our customers help their customers. By delivering better experiences,. Which in turn drives financial and organisational performance. What would you like to do? Who we work with. 20,000 nominations for customer service excellence. Driving a consistent service culture for TrustFord so that every customer’s experience was a great one, supporting 8% sales growth during the recession. 19% increase in NPS driven by employee engagement. Derbyshire, DE56 4EH.

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Use of ethereum for Internet of Things. Use case: Ethereum property lock app Slock.it. UX DESIGN WITH SMART CONTRACT INTEGRATION. Product is the new marketing. CustomerPlus is an advertising. Navigate through the programmatic landscape. Unlock your acquisition ROI. A good decision is based on knowledge and not on numbers. We help you select the best programmatic solution. Then we make it work.

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